ZipRecruiter

Log In

1

Customer Service Implementation Manager Jobs in Texas

Canva

Strategic Implementation Manager

Austin, TX · On-site

About the Team The Implementation team at Canva plays a pivotal role in enabling customers to ... Stakeholder management: Confident engaging with senior decision-makers, influencing cross ...

Paymentus

Tech Implementation Mgr

Dallas, TX · On-site

Customer-Facing & Implementation Support: * Act as the primary technical point of contact for ... Required Skills & Qualifications: * 3-4 years of relevant work experience in financial services and ...

Way

Senior Implementation Manager

Austin, TX · On-site

Achieve a high level of customer satisfaction while continuously serving as a customer advocate ... services * Strong analytical, organizational and problem-solving skills * Proficient in data ...

Qualia

Implementation Manager, SMB

Austin, TX · Remote

We're looking for the perfect blend of a customer service mentality with the ability to drive ... RESPONSIBILITIES * Manage a high volume of customers during the most sensitive period of the ...

PayIt

Client Implementation Manager

Austin, TX · On-site

$60K - $90K/yr

... the customer experience and helping our client agencies more efficiently and effectively achieve ... Our easy-to-implement platform consolidates government services and payments into one connected ...

Canva

Strategic Implementation Manager

Austin, TX · On-site

You'll partner with enterprise and strategic customers for 3-4 months to lead smooth, value-driven implementations-from product configuration and tailored training to driving user adoption and ...

Crowe LLP

NetSuite Implementation Manager

Houston, TX · On-site

Over our 80-year history, delivering excellent service through innovation has been a core part of ... About the Role Crowe seeks a NetSuite Implementation Manager to lead ERP implementations for ...

Crowe LLP

NetSuite Implementation Manager

Dallas, TX · On-site

Over our 80-year history, delivering excellent service through innovation has been a core part of ... About the Role Crowe seeks a NetSuite Implementation Manager to lead ERP implementations for ...

previous page

Showing results 41-60

All JobsCustomer Service Implementation JobsCustomer Service Implementation Manager JobsCustomer Service Implementation Manager Jobs in Texas

Customer Service Implementation Manager information

Infographic showing various Customer Service Implementation Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

iManage Implementation Manager

Arlington, TX • On-site

Consilio Services
See more jobs at Consilio Servicesexternal

$80 - $100/hr

Other

Posted 12 days ago

Key responsibilities

  • Support pre-launch preparation and rollout execution for the organization's iManage implementation.

  • Conduct training sessions and establish office hours to assist legal personnel with workflows, questions, and troubleshooting.

  • Serve as the primary resource for user inquiries, feedback, and support throughout the transition.

Job description

Lawyers on Demand, Consilio is seeking an experienced iManage implementation professional to support an upcoming enterprise rollout for a corporate legal department. This resource will play a key role in ensuring a smooth transition to iManage, driving user adoption, minimizing disruption, and helping legal and IT teams successfully incorporate the platform into their day-to-day workflows.

This is a full-time contract opportunity anticipated to last approximately four to six months, spanning pre-launch preparation through post-go-live stabilization. This role is on-site at the client's corporate headquarters in Arlington, Texas during the initial launch, with the potential for remote support or travel during subsequent regional and divisional rollouts.

Estimated hourly pay rate is in the $80s to $100s, depending on experience.

Requirements:
  • Demonstrated experience supporting iManage implementations, rollouts, or enterprise adoption initiatives within a legal environment.
  • Strong understanding of iManage workflows and the day-to-day needs of legal professionals using document management technology.
  • Experience with legal technology adoption, change management, training, and user enablement.
  • Ability to bridge the gap between technical software deployment and practical end-user workflows.
  • Experience conducting hands-on training sessions, facilitating user adoption, and providing direct troubleshooting support.
  • Ability to develop, refine, or customize training materials and standard operating procedures based on internal legal workflows.
  • Strong communication and interpersonal skills with the ability to work effectively with legal, IT, and other stakeholders.
  • Comfortable serving as a highly accessible point of contact for end-user questions, feedback, and workflow support throughout an implementation.
  • Ability to work independently and proactively in a fast-moving implementation environment.
  • Ability to work on-site in Arlington, Texas during the initial rollout, with flexibility for potential travel or remote support during subsequent phases.
  • Available to support a four to six month contract engagement.
Day-to-Day Responsibilities:
  • Support pre-launch preparation and rollout execution for the organization's upcoming iManage implementation.
  • Conducttraining sessions to help legal personnel become comfortable and productive within the new platform.
  • Establish and facilitate dedicated office hours where users can receive real-time assistance with workflows, questions, and troubleshooting.
  • Serve as the primary resource for user inquiries and feedback throughout the transition.
  • Assist users in translating existing document management practices into effective iManage workflows.
  • Partner with legal and IT stakeholders to identify adoption challenges and address areas of user confusion or friction.
  • Assist in refining training materials and developing standard operating procedures tailored to the organization's legal workflows.
  • Support the initial rollout at corporate headquarters followed by structured expansion to regional and divisional legal teams.
  • Help maintain productivity and minimize learning curves
#J-18808-Ljbffr

Apply