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Customer Service Hospital Jobs in Boca Raton, FL

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Customer Service Hospital information

See Boca Raton, FL salary details

$9

$17

$25

How much do customer service hospital jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service hospital in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

How to become a customer service hospital representative?

To become a customer service hospital representative, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or healthcare settings is beneficial, and familiarity with hospital management software can be advantageous. Some positions may require certification in healthcare customer service or related fields.

What challenges do customer service representatives face in a hospital, and how can they be managed?

Customer Service Representatives in hospitals often encounter challenges such as handling distressed or anxious patients, navigating complex healthcare systems, and maintaining clear communication between medical staff and families. Managing these challenges requires strong interpersonal skills, patience, and the ability to stay calm under pressure. Training in conflict resolution and knowledge of hospital processes can also help representatives provide timely, compassionate support while ensuring accurate information is relayed to patients and their families.

What skills and qualifications are needed to work in customer service in a hospital?

To excel as a Customer Service Representative in a hospital, you need strong communication skills, knowledge of healthcare processes, and typically a high school diploma or equivalent. Familiarity with hospital information systems, electronic health record (EHR) software, and multi-line phone systems is often required. Compassion, patience, and problem-solving abilities help you provide exceptional service and support to patients and families during stressful times. These competencies are essential to ensure smooth patient experiences, accurate information flow, and a supportive hospital environment.

What is a customer service hospital job?

Customer service hospital jobs involve assisting patients, visitors, and healthcare staff by providing information, resolving concerns, and ensuring a positive experience in a hospital setting. These roles may include answering questions about hospital services, handling patient admissions and discharges, and responding to complaints or requests. Customer service representatives in hospitals play a crucial role in maintaining clear communication and supporting both patient satisfaction and hospital operations.

Is working at a hospital customer service?

A hospital customer service role involves assisting patients, visitors, and healthcare providers with inquiries, appointments, and billing. It requires strong communication skills, patience, and familiarity with hospital systems and policies. The job often involves working in a fast-paced environment and may require training on specific software or protocols.

What is the difference between Customer Service Hospital vs Customer Service Call Center?

AspectCustomer Service HospitalCustomer Service Call Center
CredentialsHigh school diploma or equivalent; healthcare-specific trainingHigh school diploma or equivalent; general customer service training
Work EnvironmentHospitals, clinics, healthcare facilitiesCall centers, office settings
Industry UsageHealthcare industryVarious industries including retail, telecom, finance
Common Search/ComparisonCustomer Service Hospital vs Customer Service Call Center

Customer Service Hospital roles focus on assisting patients and healthcare providers within medical settings, requiring healthcare-specific knowledge. In contrast, Customer Service Call Center positions handle general customer inquiries across various industries, often in a call center environment. Both roles involve communication skills but differ significantly in industry context and required expertise.

What are popular job titles related to Customer Service Hospital jobs in Boca Raton, FL? For Customer Service Hospital jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Customer Service Hospital jobs in Boca Raton, FL look for? The top searched job categories for Customer Service Hospital jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Customer Service Hospital jobs? Cities near Boca Raton, FL with the most Customer Service Hospital job openings:
Customer Service Hospital jobs near you
Infographic showing various Customer Service Hospital job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,102 per year, or $17.8 per hour.

Veterinary Receptionist / Client Service Representative (CSR)

Barkera

Davie, FL • On-site

$14.25 - $18.75/hr

Full-time, Part-time

PTO

Re-posted 16 days ago

Job description


Veterinary Receptionist / Client Service Representative (CSR)
Davie, FloridaFull-Time or Part-TimeIn-Person Position
Our veterinary hospital in Davie, Florida is seeking a professional, compassionate, and detail-oriented Veterinary Receptionist / Client Service Representative (CSR) to join our growing team.
We proudly serve dogs and cats throughout Davie, Weston, Plantation, Fort Lauderdale, and surrounding Broward County communities. Our hospital is committed to high standards of veterinary medicine, preventative care, client education, and compassionate patient handling.
As the first and last point of contact for our clients, this role is essential to delivering an exceptional veterinary client/patient experience.
About Our Veterinary Hospital
We are an educational veterinary hospital dedicated to raising the standard of care in South Florida.
Our hospital:
  • Invests back into our community through education for both our team and our clients
  • Teaches and promotes a proactive approach to preventative pet care
  • Integrates both Western and Eastern medicine to support each patient's needs
  • Prioritizes compassionate communication and Fear Free principles
  • Invests in team development through structured learning paths
  • Cultivates a positive, growth-focused culture

We believe that team culture and client communication is just as important as medical excellence.
Position Overview
The Veterinary Receptionist / Client Service Representative is responsible for:
  • Creating a welcoming and organized front desk environment
  • Managing appointment scheduling and client communication
  • Supporting hospital workflow efficiency
  • Educating pet owners about services, policies, and preventative care
  • Making the client experience positive and welcoming

This role requires a positive attitude, friendly demeanor, strong communication skills, attention to detail, emotional intelligence, and the ability to multitask in a fast-paced veterinary hospital environment.
Requirements
Key Responsibilities
Client Interaction & Communication
  • Greet clients and patients warmly upon arrival
  • Answer multi-line phones professionally and efficiently
  • Schedule appointments accurately and strategically
  • Confirm appointments and manage follow-up reminders
  • Explain hospital services, policies, and preventative care programs
  • Provide clear communication regarding estimates and invoices
  • Handle sensitive situations with empathy and professionalism

Administrative Duties
  • Maintain accurate client and patient records
  • Process payments and manage billing transactions
  • Coordinate medical record requests
  • Support prescription refill processing
  • Assist with inventory coordination when needed

Workflow & Team Support
  • Communicate clearly with veterinary technicians, doctors and team
  • Help manage appointment flow and minimize wait times
  • Support client education initiatives
  • Maintain a clean, organized, and welcoming reception area

Qualifications
Preferred:
  • Experience as a Veterinary Receptionist or Client Service Representative
  • Experience in a veterinary hospital, medical office, or animal care setting
  • Bonus if experienced with IDEXX Cornerstone veterinary practice software

Required:
  • Strong communication skills (written and verbal)
  • Professional phone etiquette
  • Excellent organizational skills
  • Ability to multitask and prioritize under pressure
  • Strong work ethic and reliability
  • Strong attention to detail
  • Compassion for animals and their families and overall client experience

Fear Free awareness or certification is preferred but not required.
Most importantly, we value individuals who demonstrate integrity, professionalism, and a passion for helping pets and their owners.
Benefits
What Makes Our Hospital Different?
We are not a transactional veterinary clinic. We are building a new model of veterinary care through proactive education and positive hospital culture in Davie and Broward County that:
  • Emphasizes proactive and preventative pet care
  • Invests in education for both clients and staff
  • Encourages long-term professional growth
  • Maintains high standards in communication and client/patient advocacy
  • Supports both Western diagnostics and Eastern integrative care

As a CSR, you are not "just a receptionist." You are a key part of the patient care journey.
Schedule Options
  • Full-Time
  • Part-Time
  • Some flexibility may be available
  • Weekend availability may be required depending on hospital hours.

Compensation & Benefits
Compensation is competitive for the Davie / Weston / Fort Lauderdale veterinary market and based on experience.
Benefits may include:
  • Paid time off
  • Employee pet care discounts
  • Ongoing professional and educational development opportunities
  • Structured learning pathways
  • Positive, team-centered culture
  • Advancement opportunities within hospital operations

We encourage you to apply.
If you are organized, compassionate, proactive, and ready to contribute to a veterinary hospital that invests in education and excellence, we would love to meet you.
Submit your resume and a short introduction about your goals and explaining why you are passionate about working in veterinary medicine.
Equal Opportunity Statement
Barkera Corp. is an equal opportunity employer. We are committed to fostering a diverse, inclusive, and respectful work environment. All qualified candidates will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Apply