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Customer Service Grocery Jobs (NOW HIRING)

Wegmans Food Markets

Customer Service Manager

Amherst, NY · On-site

$21.75 - $23.25/hr

Customer service experience, preferably in a food service, grocery or retail setting * Proven ability to multi-task and handle interruptions in a fast-paced environment * Computer skills Preferred ...

Wegmans Food Markets

Customer Service Manager

Buffalo, NY · On-site

$21.75 - $23.25/hr

Customer service experience, preferably in a food service, grocery or retail setting * Proven ability to multi-task and handle interruptions in a fast-paced environment * Computer skills Preferred ...

Wegmans Food Markets

Customer Service Manager

Depew, NY · On-site

$21.75 - $23.25/hr

Customer service experience, preferably in a food service, grocery or retail setting * Proven ability to multi-task and handle interruptions in a fast-paced environment * Computer skills Preferred ...

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Customer Service Grocery information

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How much do customer service grocery jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for customer service grocery in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Grocery vs Cashier?

AspectCustomer Service GroceryCashier
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; basic math skills
Work EnvironmentGrocery store, assisting customers, stocking shelvesCheckout area, handling transactions
Employer & Industry UsageGrocery retail, supermarketsGrocery stores, supermarkets
Common Search & ComparisonCustomer service roles in groceryCashier positions in grocery stores

Customer Service Grocery and Cashier roles both operate within grocery retail environments. While cashiers focus primarily on processing transactions at checkout counters, Customer Service Grocery staff assist customers throughout the store, handle inquiries, and support shopping experiences. Both roles require similar credentials but differ in daily responsibilities and interaction scope.

What does a customer assistant do in a supermarket?

A customer service grocery assistant helps customers by answering questions, locating products, and providing friendly service. They also handle checkout transactions, restock shelves, and maintain store cleanliness. Good communication skills and basic cash handling are important for this role.

What is customer service in a supermarket?

Customer service in a supermarket involves assisting shoppers by answering questions, helping locate products, processing transactions, and resolving issues to ensure a positive shopping experience. Employees often use communication skills and product knowledge to support customers and maintain store standards.

What job pays the most in a grocery store?

In a grocery store, the highest-paying positions are typically store managers or department managers, who earn higher salaries due to their leadership responsibilities and experience. These roles often require management skills, experience in retail, and sometimes certifications, and they can offer significantly higher pay than entry-level positions like cashiers or stock clerks.

What does a customer service representative do at a grocery store?

A customer service representative at a grocery store assists customers by answering questions, helping locate products, processing transactions, and resolving complaints. They often use point-of-sale systems and need good communication skills to ensure a positive shopping experience.
More about Customer Service Grocery jobs
What cities are hiring for Customer Service Grocery jobs? Cities with the most Customer Service Grocery job openings:
What states have the most Customer Service Grocery jobs? States with the most job openings for Customer Service Grocery jobs include:
What job categories do people searching Customer Service Grocery jobs look for? The top searched job categories for Customer Service Grocery jobs are:
Customer Service Grocery jobs near you
Infographic showing various Customer Service Grocery job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Service Specialist (Grocery Bagger) - Fremont Blvd., Fremont, CA

Service Specialist (Grocery Bagger) - Fremont Blvd., Fremont, CA

Lucky Supermarkets

Fremont, CA

$17.75/hr

Other

Posted 10 days ago

Job description

ABOUT US
We are California's largest regional, full-service grocery chain, founded over 70 years ago in Modesto, California, where our headquarters are still located today. With 194 stores across Central and Northern California and Western Nevada, our banners-Save Mart, Lucky, and Food Maxx-are cherished regional brands, serving the unique needs of their communities.
It's our 12,000 passionate associates who make our company a great place to work and shop. We prioritize investing in our people, stores, and neighborhoods, and work closely with local suppliers to bring fresh, quality products at affordable prices to our customers. Shoppers can access our offerings in-store, online, or through convenient home delivery and curbside pick-up.
The Save Mart Companies is part of The Jim Pattison Group, a family-owned, diversified holding company operating primarily in the U.S. and Canada and headquartered in Vancouver, BC. The Jim Pattison Group has a long-term strategic focus to see their companies succeed and grow. Together, our dedication to our associates and customers, commitment to growth and innovation, and our family traditions continue to thrive.
We are currently recruiting for the position of:
Service Specialist (Grocery Bagger) - 35820 Fremont Blvd., Fremont, CA 94536
The Service Specialist is an excellent entry level store position, with many opportunities for growth and learning within our Save Mart family of businesses in the grocery industry. Our Service Specialists play an important role in the efficient operations of the front-end, by providing friendly, fast and effective customer service. Your goal as a Service Specialist is to create a friendly, welcoming, and helpful store atmosphere, establishing loyal repeat customers.
Hiring pay range: $17.75 - 17.75
Requirements:
  • No experience required!
  • Must be at least 16 years old
  • Ability to lift 40 pounds.
  • Continuous walking, standing, reaching, and bending.
  • Environment includes indoor and outdoor with exposure to widely varying temperatures.
  • Ability to read, write, and speak English proficiently.
  • Ability to provide excellent customer service.
  • Strong team player with a willingness and desire to learn, work hard, and have fun with it!
  • Availability to work a variety of shifts, including evenings, weekends, and holidays.
Key Responsibilities and Accountabilities:
  • Provide a remarkable shopping experience for our customers by greeting and engaging with each customer, offering assistance, being approachable and friendly, and by going the extra mile to ensure that our customers are taken care of.
  • Perform store sweeps, with emphasis on front-end and entrance areas; ensuring floors are free of spills or debris, to provide a safe environment for customers as well as co-workers.
  • Routine and daily cleaning of registers and belts, emptying check stand trash cans, dusting and facing shelves.
  • Collect all shopping carts from the parking lot, maintaining a cart-free lot throughout the duration of your shift.
  • Perform price checks, and assist with go backs returning items to correct location, with perishables being the first priority.
  • Assisting Clerks to move lines quickly at busy times by bagging groceries quickly and efficiently, taking care to protect quality and condition of items.
  • Performs other duties as assigned

Reference: req40943
Follow us:
Instagram: @savemart
Facebook: Save Mart
YouTube: @savemartsupermarkets
LinkedIn: The Save Mart Companies
The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.

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