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Customer Service Grocery Jobs (NOW HIRING)

Emish Market

Customer Service Representative

Fife, WA · On-site

$20 - $22/hr

In addition to our full-service grocery store, we operate a busy café, bakery, and meat department. Our store serves a large and diverse customer base daily, and we take pride in creating a ...

Ashi Grocery - Towanda

Customer Service Clerk

Towanda, PA

$14.25 - $17.50/hr

Join Ashi Grocery as a Customer Service Clerk in Towanda, PA, where you'll be the friendly face that welcomes customers and ensures they have a delightful shopping experience. This role is perfect ...

Grocery Outlet

Experienced Produce Clerk

Redwood City, CA · On-site

$24.34/hr

... customers coming back for great deals and stellar service. An ideal Experienced Grocery Clerk enjoys interacting with people, can work under pressure, is inquisitive, and most importantly has a ...

Grocery Outlet

Grocery Clerk

Redwood City, CA · On-site

$19.50/hr

Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service About the Role: The Grocery Clerk maintains an atmosphere of enthusiastic customer awareness and interactive engagement with ...

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Customer Service Grocery information

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How much do customer service grocery jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for customer service grocery in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Grocery vs Cashier?

AspectCustomer Service GroceryCashier
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; basic math skills
Work EnvironmentGrocery store, assisting customers, stocking shelvesCheckout area, handling transactions
Employer & Industry UsageGrocery retail, supermarketsGrocery stores, supermarkets
Common Search & ComparisonCustomer service roles in groceryCashier positions in grocery stores

Customer Service Grocery and Cashier roles both operate within grocery retail environments. While cashiers focus primarily on processing transactions at checkout counters, Customer Service Grocery staff assist customers throughout the store, handle inquiries, and support shopping experiences. Both roles require similar credentials but differ in daily responsibilities and interaction scope.

What does a customer assistant do in a supermarket?

A customer service grocery assistant helps customers by answering questions, locating products, and providing friendly service. They also handle checkout transactions, restock shelves, and maintain store cleanliness. Good communication skills and basic cash handling are important for this role.

What is customer service in a supermarket?

Customer service in a supermarket involves assisting shoppers by answering questions, helping locate products, processing transactions, and resolving issues to ensure a positive shopping experience. Employees often use communication skills and product knowledge to support customers and maintain store standards.

What job pays the most in a grocery store?

In a grocery store, the highest-paying positions are typically store managers or department managers, who earn higher salaries due to their leadership responsibilities and experience. These roles often require management skills, experience in retail, and sometimes certifications, and they can offer significantly higher pay than entry-level positions like cashiers or stock clerks.

What does a customer service representative do at a grocery store?

A customer service representative at a grocery store assists customers by answering questions, helping locate products, processing transactions, and resolving complaints. They often use point-of-sale systems and need good communication skills to ensure a positive shopping experience.
More about Customer Service Grocery jobs
What cities are hiring for Customer Service Grocery jobs? Cities with the most Customer Service Grocery job openings:
What states have the most Customer Service Grocery jobs? States with the most job openings for Customer Service Grocery jobs include:
What job categories do people searching Customer Service Grocery jobs look for? The top searched job categories for Customer Service Grocery jobs are:
Customer Service Grocery jobs near you
Infographic showing various Customer Service Grocery job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Emish Market

Fife, WA • On-site

$20 - $22/hr

Full-time

Medical, PTO

Posted 24 days ago

Job description

Emish Market is a Ukrainian grocery store located in Fife, WA, offering a wide selection of imported foods from Ukraine and other European countries. In addition to our full-service grocery store, we operate a busy café, bakery, and meat department. Our store serves a large and diverse customer base daily, and we take pride in creating a welcoming, community-focused environment where customers feel at home.

We are currently hiring a Customer Service Representative (CSR) to join our front-of-house team. This role is ideal for someone who enjoys working with people, thrives in a fast-paced retail and café environment, and is passionate about delivering excellent customer service.

The Customer Service Representative will be responsible for greeting customers, answering questions about products, assisting with purchases, and ensuring each guest has a positive shopping experience. This position also includes answering incoming phone calls, responding to customer inquiries, and handling concerns in a professional and friendly manner. In addition, you will assist with responding to Google reviews and providing product recommendations for grocery items, bakery goods, and café menu options.

Because this role supports both retail and café operations, it requires strong multitasking skills and the ability to stay organized during busy rush hours. Team members are expected to help maintain a clean and organized front-of-house area and support coworkers during peak times.

Key Responsibilities

  • Greet and assist customers in a friendly and professional manner
  • Provide product recommendations across grocery, bakery, and café sections
  • Answer phone calls and respond to customer inquiries
  • Handle customer concerns and complaints with professionalism
  • Respond to online reviews (Google)
  • Support café and store operations during busy periods
  • Maintain cleanliness and organization of customer-facing areas

Schedule: Wednesday - Sunday, 11:00 AM - 7:30 PM
Pay: $20-$22 per hour

Benefits
We offer competitive employee benefits including paid sick leave (1 hour per 40 hours worked), partial employer-covered medical insurance (75% for full-time employees), and paid vacation: 1 week after 1 year of employment and 2 weeks after 2 years.

Requirements

  • Minimum 2 years of customer service or retail experience
  • Fluent in English and Ukrainian/Russian (required)
  • Weekend availability is required
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced grocery store and café environment
  • Ability to stand for long periods and lift up to 50 lbs