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Customer Service Government Jobs in Riverside, CA

Socket.dev

Field Service Engineer 2

Anaheim, CA · On-site

$70 - $110/hr

... customer service and communication skills. Essential Job Duties * Perform all types of scheduled ... Government on your behalf (note: the government's licensing process can take 3 to 6+ months) or ...

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All JobsCustomer Service Government JobsCustomer Service Government Jobs in Riverside, CA

Customer Service Government information

See Riverside, CA salary details

$10

$19

$28

How much do customer service government jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer service government in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is a customer service government job?

Customer Service Government jobs involve assisting citizens with inquiries, services, and support related to public programs and agencies. Employees in these roles may answer questions, resolve issues, process applications, and provide information about government services over the phone, online, or in person. These positions require strong communication skills, patience, and knowledge of relevant government policies and procedures. The goal is to ensure that the public receives accurate information and a positive experience when interacting with government agencies.

What skills and qualifications are needed for a customer service government job?

To thrive as a Customer Service Government representative, you need strong communication skills, problem-solving abilities, and a good understanding of government policies and procedures, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, case management software, and government databases is typically required. Patience, professionalism, and active listening help you effectively address public inquiries and resolve concerns. These skills and qualities are vital to ensure accurate information delivery, build public trust, and provide efficient service to citizens.

How does working in a government customer service role differ from similar positions in the private sector?

Government customer service roles often involve assisting citizens with a wide range of public programs and services, which can require navigating complex regulations and policies. Unlike some private sector positions, these roles may require a heightened focus on confidentiality, impartiality, and adherence to standardized procedures. Additionally, government customer service agents frequently collaborate with multiple departments to resolve inquiries, making teamwork and communication skills essential. Job seekers should be prepared for a structured environment and opportunities for advancement through civil service systems.

What is the difference between Customer Service Government vs Customer Support Specialist?

AspectCustomer Service GovernmentCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in public serviceHigh school diploma; certifications in customer service or related fields
Work EnvironmentGovernment offices, public service centersCorporate offices, call centers, or online support platforms
Employer & IndustryGovernment agencies, public sectorPrivate companies, various industries
Search & Comparison IntentUnderstanding roles within government customer serviceComparing customer support roles across industries

Customer Service Government roles focus on assisting the public within government agencies, often requiring knowledge of public policies. Customer Support Specialists work in private sectors, providing support for products or services. While both roles involve helping customers, the environment, employer, and specific responsibilities differ significantly.

What is the easiest government customer service job to get?

The easiest government customer service jobs to obtain are often entry-level positions such as clerical or administrative support roles, which typically require minimal experience and may only need a high school diploma or equivalent. These roles often have open hiring processes, and candidates with good communication skills and basic computer knowledge have a higher chance of being hired quickly.

What cities near Riverside, CA are hiring for Customer Service Government jobs?

Cities near Riverside, CA with the most Customer Service Government job openings:

Customer Service Government jobs near you
Infographic showing various Customer Service Government job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Biomedical Field Service Technician

Ventilators Plus

Brea, CA • On-site

$30/hr

Full-time

Medical, PTO

Re-posted 22 days ago

Job description

Field Service Technician performs on-site and shop technical service on a wide range of respiratory equipment devices including preventative maintenance, repairs and evaluations. Communicating with customers and providing detailed service documentation.

Responsibilities include:

  • Traveling locally or nationwide to support our customers service needs.
  • Maintaining customers equipment service schedules per manufacturers recommendations.
  • Working out of our Brea, CA Service Department
  • Verifying & calibrating respiratory equipment with up-to-date procedures, test equipment and documenting results.

Company Description

We are a life support specialty company providing comprehensive respiratory equipment maintenance services to Hospitals, US Government, Distributors & Ambulance companies throughout the United States. Our primary focus is to develop strategic long-term relationships with our customers. This dedication to long term partnerships has allowed us to help many leading organizations achieve their business goals.