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Customer Service Google Jobs in Wisconsin (NOW HIRING)

Formlabs

Customer Support Representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

... Google, Tesla, New Balance, and NASA. Together, we're helping everyone design, prototype, and ... Respond within the published Service Level Agreements, and promise to our customers * Log all ...

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How much do customer service google jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service google in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What is a customer service Google?

A Customer Service Google job involves assisting users with inquiries, troubleshooting issues, and providing support for Google's products and services. Representatives may handle customer concerns via phone, chat, or email while ensuring a positive user experience. They must have strong communication skills, product knowledge, and problem-solving abilities to resolve issues efficiently.

What are the typical responsibilities of a customer service representative at Google?

Customer Service representatives at Google are responsible for assisting users with questions and issues related to Google's products and services, troubleshooting technical problems, and guiding customers through appropriate solutions. They work closely with other support team members and may liaise with product specialists or engineers to resolve complex inquiries. The role often involves managing multiple requests simultaneously, maintaining accurate records, and ensuring timely follow-up. This position provides opportunities to develop expertise with Google tools, strengthen communication abilities, and advance into supervisory or specialized support roles within the company.

What are the key skills and qualifications needed to thrive in the customer service Google position, and why are they important?

To excel as a Customer Service representative at Google, you need a strong background in customer support, problem-solving, and a familiarity with Google's suite of products and services. Proficiency with CRM systems, ticketing platforms, and basic troubleshooting tools or Google product certifications is often required. Superior communication skills, patience, and a collaborative mindset are important soft skills in this position. These competencies are essential for delivering exceptional support experiences, fostering customer loyalty, and efficiently resolving user issues in a dynamic tech-driven environment.

What are the most commonly searched types of Customer Service Google jobs in Wisconsin?

The most popular types of Customer Service Google jobs in Wisconsin are:

What are popular job titles related to Customer Service Google jobs in Wisconsin?

For Customer Service Google jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Customer Service Google jobs in Wisconsin look for?

The top searched job categories for Customer Service Google jobs in Wisconsin are:

What cities in Wisconsin are hiring for Customer Service Google jobs?

Cities in Wisconsin with the most Customer Service Google job openings:

Customer Service Google jobs near you
Infographic showing various Customer Service Google job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,463 per year, or $19 per hour.

Technical Customer Service Agent

Formlabs

Milwaukee, WI • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 5 days ago

Job description

About Formlabs:
Do you want to change how the world creates?
At Formlabs, we're building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we're helping everyone design, prototype, and manufacture faster than ever before.
We're a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you're ready to shape the future of fabrication, come build it with us.
Your Impact:
To serve as the primary gateway for our customers, providing unparalleled support and education. We are committed to being the first point of contact, offering expertise and assistance that goes beyond problem-solving. Our goal is to empower users by delivering clear, reliable guidance and fostering a culture of continuous learning. As ambassadors of Formlabs, we strive to create a positive and impactful customer experience, ensuring that every interaction leaves our users more informed, confident, and satisfied with their Formlabs products.
What You'll Do:
  • Accept and work on customer cases through multiple channels, including email and phone conversations with our customers
  • Respond within the published Service Level Agreements, and promise to our customers
  • Log all contacts in cases and provide technical support, diagnosis, and customer education opportunities in an effort to keep them printing and machines working, towards issue resolutions
  • Dispatch replacement parts, hardware, and software, along with instructions and guidance per business guidelines
  • Work with Services peers and Formlabs teams to be the voice of the customer on software and hardware-related feedback
  • Learn our products, and print for yourself and for our customers

About You:
  • 1+ years of customer service (contact center, field services), education (early ed teachers) or hardware support experience
  • High School degree or equivalent
  • Strong written and verbal empathetic communication skill

Bonus Skills:
  • Technical retail experience (i.e., Apple Genius bar, Geek squad)
  • Experience in Dental (hygienist, lab technician, etc)
  • Experience in Additive Manufacturing
  • STEM degree
  • Fluency in Spanish or French

Our Benefits & Perks:
  • Robust equity program to build future wealth through RSUs
  • Comprehensive healthcare coverage (Medical, Dental, Vision)
  • 401K matching and access to financial advisors
  • Generous paid Parental Leave (up to 16 weeks)
  • Tenure-based paid Sabbatical Leave (up to 6 weeks)
  • Flexible Out of Office Plan - Take time when you need it
  • Ample on-site parking & pre-tax commuter benefits
  • Healthy on-site lunches, snacks, beverages, & treats
  • Regular sponsored professional development opportunities
  • Many opt-in culture events across our diverse community
  • And of course... unlimited 3D prints

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.

Apply