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How much do customer service gaming associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for customer service gaming associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

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Hospitality / Casino Gaming Associate

American Canyon, CA • On-site

Knighted Ventures
Amusement, Gambling, and Recreation • 1 - 5K employees
Learn more about Knighted Venturesexternal

$21 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Knighted Ventures rating

7.3

Company rating: 7.3 out of 10

Knighted Ventures

Based on 24 frontline employees who took The Breakroom Quiz

The best things about working at Knighted Ventures

  • 100%

    100% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 95%

    95% say they get paid time off

    say they get paid time off

  • 95%

    95% say their health insurance is affordable

    say their health insurance is affordable

Featured by Knighted Ventures, based on 24 Breakroom Quiz responses from their frontline employees

Job description

American Canyon, CA  |  Full-Time  |  $21-23/hour 

The Role

If you enjoy learning and thrive in fast-paced environments, we want you. You'll audit live casino games using strong mental math, memorization, and attention to detail - perfect for candidates with tutoring, teaching, accounting, cashiering, or other numbers-heavy experience.

Schedule & Shift Details
  • Training Schedule: Mon-Fri, 12pm-8pm.
  • Shifts: Be prepared to work late-night and overnight hours.
  • Weekend Requirements: Friday, Saturday, and Sunday availability is required.
What You'll Do
  • Monitor live casino table games accurately and consistently
  • Correct dealer directly when a rule or procedure is broken
  • Perform rapid mental math to calculate payouts, wagers, and bet verification
  • Memorize rules, payout structures, and game procedures for each game you're certified on
  • Manage chips at the table (stacking, sorting, passing)
  • Reconcile table banks and chip inventory
  • Maintain accuracy under pressure while delivering excellent guest experience
  • Earn new game certifications through paid training, tied to pay increases
  • Maintain your state gaming license
Want to see the Gaming Associate role in action? Press play to watch a video.

If the video doesn't appear, search "Gaming Associate" on YouTube.

Qualifications
  • 21+ years old
  • Authorized to work in U.S.
  • Proficient in mental math (addition, multiplication, division and subtraction)
  • Pass background check, credit check, and drug screen
Physical Requirements
  • Able to sit or stand at a gaming table for 3-4 hours at a time
  • Able to use hands and fingers in a dexterous manner (rotating wrists, grabbing, pulling, pushing, pinching, tapping)
  • Able to lift 5-10 pounds for chip management and bank reconciliation (varies by location)
  • Able to see, speak, and hear clearly during gameplay
  • Necessary vision capabilities: close, distance, color, peripheral, and depth perception
  • Comfortable with direct communication and giving corrections when needed
  • Able to stay focused and manage stress effectively in fast-paced, high-pressure environments
Why Join Knighted?
  • Paid training; no casino experience needed
  • Pay raises with new game certifications
  • 401(k), health/dental/vision, paid time off
  • Career advancement: 99% of leaders started here
  • Community service opportunities
  • Low physical demand work
  • Steady hours, long-term work
How It WorksInterview Process

Initial Interview (30 min) Final Interview (30-45 min) Onboarding (3-4 hours)

One application covers all our California locations, so please submit only one. If you have a location preference, let your recruiter know.

Signing Bonus Payout
  • $250 at 3 months
  • $250 at 6 months
  • $500 at 12 months
About Knighted

Knighted is California's #1 third-party gaming provider, delivering best-in-class Gaming Associates to the state's top card rooms. Founded by industry veterans with deep roots in the California card room world, the company has grown to over 1,000 employees and continues to expand rapidly - which is exactly why we're hiring.

That growth isn't slowing down. As we take on new casino clients across California, we're building out teams in multiple markets and developing the next generation of gaming professionals. If you're looking for a company that's on the rise and promotes from within, the timing couldn't be better - 99% of our supervisors, managers, and trainers started exactly where you'd be starting.

Working at Knighted Ventures

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