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Customer Service Fulltime information

What is the difference between Customer Service Fulltime vs Customer Support Specialist?

AspectCustomer Service FulltimeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes post-secondary educationHigh school diploma; technical certifications optional
Work EnvironmentOffice or call center setting, often in retail or service industriesCall centers, online support platforms, or in-person support roles
Industry UsageCustomer service departments across various industriesTechnical or product-specific support within tech, telecom, or software sectors
Common Search IntentCustomer Service Fulltime vs Customer Support Specialist

Customer Service Fulltime roles typically focus on general customer interactions, often in retail or service industries, requiring strong communication skills. Customer Support Specialist positions are more technical, providing specialized assistance for products or services, often in tech or software sectors. While both roles involve helping customers, the main difference lies in the technical complexity and work environment.

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For Customer Service Fulltime jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Customer Service Fulltime jobs in Arizona look for?

The top searched job categories for Customer Service Fulltime jobs in Arizona are:

What cities in Arizona are hiring for Customer Service Fulltime jobs?

Cities in Arizona with the most Customer Service Fulltime job openings:

Customer Service Fulltime jobs near you

Customer Service Representative - Healthcare

Maximus

Phoenix, AZ • On-site

$17.42/hr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Maximus rating

6.8

Company rating: 6.8 out of 10

Based on 300 frontline employees who took The Breakroom Quiz

291st of 492 rated business services

Job description

General information
Job Posting Title
Customer Service Representative – Healthcare
Date
Wednesday, June 17, 2026
City
Phoenix
State
AZ
Country
United States
Working time
Full-time
Description & Requirements


Location: On-site in Phoenix, AZ  
Starting Pay: $17.42/hr. plus potential bonus opportunities
Schedule: Limited-Service Full-Time positions available

Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter


Evening and night shifts are highly desirable with a 10% shift differential for hours worked between 7 p.m. and 5 a.m.


Make a Difference by Helping People Navigate Healthcare with Confidence

Are you passionate about helping others? Maximus is hiring Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you’re dedicated, service-minded, and ready to grow, we want you on our team.

You’ll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success.


Pay & Benefits

We provide a competitive package designed to support your success both inside and outside work:


- Competitive Compensation:  
  • $17.42/hr base pay + 10% shift differential
  • Potential to earn additional bonus incentives for eligible employees increasing overall compensation
- Comprehensive Insurance Coverage: Company-paid medical coverage
- Tuition Reimbursement: Support for ongoing education and development
- Future Planning: 401(k) with company match
- Paid Time Off Package: Paid time off, sick leave & 11 paid holidays
- Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs
- Work/Life Balance Support: Flexible schedules that meet your lifestyle
- Career Growth: A supportive environment with development and promotional opportunities
- Meaningful Work with Impact: No cold calls, sales, or collections involved!

*Eligibility requirements apply, ask your recruiter for more details

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