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Customer Service Express Jobs (NOW HIRING)

Express Service Technician

Norwalk, CT · On-site

$600 - $800/wk

Generous Pay Plan with regular performance reviews We are ranked # 1 in customer service as ... service Express Lube maintenance and repairs. Salary: $600 - $800 per week Essential Functions:

Express Service Technician

Norwalk, CT · On-site

$600 - $800/wk

Generous Pay Plan with regular performance reviews We are ranked # 1 in customer service as ... service Express Lube maintenance and repairs. Salary: $600 - $800 per week Essential Functions:

Express Service Technician

Norwalk, CT · On-site

$600 - $800/wk

Generous Pay Plan with regular performance reviews We are ranked # 1 in customer service as ... service Express Lube maintenance and repairs. Salary: $600 - $800 per week Essential Functions:

Express Service Technician

Norwalk, CT · On-site

$600 - $800/wk

Generous Pay Plan with regular performance reviews We are ranked # 1 in customer service as ... service Express Lube maintenance and repairs. Salary: $600 - $800 per week Essential Functions:

Express Service Technician

Norwalk, CT · On-site

$600 - $800/wk

Generous Pay Plan with regular performance reviews We are ranked # 1 in customer service as ... service Express Lube maintenance and repairs. Salary: $600 - $800 per week Essential Functions:

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Customer Service Express information

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How much do customer service express jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer service express in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Customer Service Express representative?

Customer Service Express representatives are professionals who handle customer inquiries and issues in a fast-paced environment, often through phone, chat, or email. Their primary role is to provide quick and efficient solutions to customer problems, process orders, handle returns, and offer information about products or services. They are trained to ensure customer satisfaction by resolving concerns promptly and courteously. This position may be found in various industries, including retail, banking, and telecommunications, typically in settings that require high-volume and rapid-response service.

What are the key skills and qualifications needed to thrive as a Customer Service Express representative?

To thrive as a Customer Service Express representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic computer applications is often required. Outstanding patience, active listening, and a positive attitude set top performers apart in this role. These skills and qualities are crucial for efficiently resolving customer issues, maintaining satisfaction, and supporting smooth business operations.

What are some common challenges faced by Customer Service Express representatives, and how can they effectively manage them?

Customer Service Express representatives often encounter high call volumes, tight response times, and a diverse range of customer inquiries. Staying organized and maintaining composure during busy periods is essential. Utilizing available resources, such as knowledge bases and team support channels, can help resolve issues efficiently. Regular communication with supervisors and peers also aids in sharing best practices and streamlining complex cases, ensuring both customer satisfaction and a manageable workload.

What cities are hiring for Customer Service Express jobs?

Cities with the most Customer Service Express job openings:

What states have the most Customer Service Express jobs?

States with the most job openings for Customer Service Express jobs include:

What are popular job titles related to Customer Service Express jobs?

For Customer Service Express jobs, the most frequently searched job titles are:

Infographic showing various Customer Service Express job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Service Express Agent

The Woodlands, TX • On-site

HEI Hotels and Resorts
Hospitality Services • 1 - 5K employees

$15/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago


HEI Hotels & Resorts rating

6.4

Company rating: 6.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

About Us
The Woodlands Resort, Curio Collection is the perfect retreat in the Houston Area, and only 2 miles away from The Woodlands Waterway. The resort is celebrating 50 years along with The Woodlands township. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Compensation
Salary Range: $15.00 - $15.00 Hourly
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Overview
Support the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner.
Essential Duties and Responsibilities
  • Promptly answer telephone calls, greet callers with a positive and clear voice. • Listen to ascertain the correct extension. Reading and using a moderately complex computer console, direct calls to appropriate line. Requires sitting in a confined space for long periods of time to continuously perform essential functions.
  • Transcribe complete messages and repeat information to verify accuracy. Input and retrieve messages from the computer as requested. Read and verbally recite exact messages for guests.
  • Receive wake up call information, input cautiously into the automated wake-up system and verbally confirm time to guest.
  • Page guests and patrons using the public address system in a courteous and clear manner.
  • Act as dispatcher for security, guest services and property operations associates.
  • Provide timely information via paging system and two way radios to associates in response to emergencies and guest requests such as plumbing problems, airport shuttle service, etc.
  • Briefly answer basic inquiries, time, extension numbers, outlet hours, etc.
  • Immediately answer the emergency line, listen to details to identify nature of problem and respond appropriately in accordance with established procedures. • Initiate emergency response as necessary and legibly document pertinent details.
  • Remain calm and polite especially during emergency situations or heavy hotel activity. Resolve complications and complaints such as missed wake up calls or missed messages using previous experience and good judgment.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.
Qualifications and Skills
  • Must communicate well with guests.
  • Ability to effectively deal with associates and customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
  • Ability to access and accurately input information using a moderately complex computer system with or without reasonable accommodation.
  • Ability to sit and continuously perform essential job functions in confined spaces in close proximity to other associates with or without reasonable accommodation.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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