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Customer Service Express Jobs (NOW HIRING)

Don Johnson Ford

Service Express Technician

Hudson, WI · On-site

We are looking for an Express Technician to join our growing team! The right candidate will have a ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

Don Johnson Ford

Service Express Technician

Hudson, WI · On-site

We are looking for an Express Technician to join our growing team! The right candidate will have a ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

Cavender Auto Group

Service Express Tech

San Antonio, TX · On-site

$13.75 - $17.25/hr

Commitment drives us to take care of our customers, our community, and one another Innovation ... Our team members are talented, service-oriented, and motivated individuals who thrive in a culture ...

Heihotels

Service Express Agent

The Woodlands, TX · On-site

$15/hr

Compensation Salary Range: $15.00 - $15.00 Hourly Tipped/Service Charge Eligible? No Discretionary ... Ability to effectively deal with associates and customers, some of whom will require high levels of ...

HEI Hotels and Resorts

Service Express Agent

Shenandoah, TX · On-site

$16.50 - $20.75/hr

Support the Front Office in providing superior guest service by fielding all guest issues and ... Ability to effectively deal with associates and customers, some of whom will require high levels of ...

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How much do customer service express jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer service express in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Customer Service Express representative?

Customer Service Express representatives are professionals who handle customer inquiries and issues in a fast-paced environment, often through phone, chat, or email. Their primary role is to provide quick and efficient solutions to customer problems, process orders, handle returns, and offer information about products or services. They are trained to ensure customer satisfaction by resolving concerns promptly and courteously. This position may be found in various industries, including retail, banking, and telecommunications, typically in settings that require high-volume and rapid-response service.

What are the key skills and qualifications needed to thrive as a Customer Service Express representative?

To thrive as a Customer Service Express representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic computer applications is often required. Outstanding patience, active listening, and a positive attitude set top performers apart in this role. These skills and qualities are crucial for efficiently resolving customer issues, maintaining satisfaction, and supporting smooth business operations.

What are some common challenges faced by Customer Service Express representatives, and how can they effectively manage them?

Customer Service Express representatives often encounter high call volumes, tight response times, and a diverse range of customer inquiries. Staying organized and maintaining composure during busy periods is essential. Utilizing available resources, such as knowledge bases and team support channels, can help resolve issues efficiently. Regular communication with supervisors and peers also aids in sharing best practices and streamlining complex cases, ensuring both customer satisfaction and a manageable workload.

What cities are hiring for Customer Service Express jobs?

Cities with the most Customer Service Express job openings:

What states have the most Customer Service Express jobs?

States with the most job openings for Customer Service Express jobs include:

What are popular job titles related to Customer Service Express jobs?

For Customer Service Express jobs, the most frequently searched job titles are:

Infographic showing various Customer Service Express job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Service Express Advisor

Chattanooga, TN

Village VW and Audi of Chattanooga
See more jobs at Village VW and Audi of Chattanoogaexternal

Full-time

Re-posted 9 days ago

Job description

Village VW of Chattanooga is seeking an energetic, customer-focused Express Service Advisor to join our growing Service Department.
The ideal candidate is organized, professional, comfortable working in a fast-paced environment, and committed to providing an outstanding customer experience. Automotive service experience is preferred, but we are willing to train the right person with strong communication and customer-service skills.
Key Responsibilities:
  • Greet customers promptly and professionally
  • Listen carefully to customer concerns and service requests
  • Prepare accurate repair orders and obtain customer authorization
  • Explain recommended maintenance and repair services clearly
  • Review multipoint inspection results with customers
  • Provide timely updates throughout the service visit
  • Coordinate with Express technicians to keep vehicles moving efficiently
  • Collect payments and properly close repair orders
  • Maintain complete and accurate notes in the dealership system
  • Help ensure customers receive fast, convenient, and dependable service
Qualifications:
  • Excellent communication and listening skills
  • Strong customer-service and sales abilities
  • Professional appearance and positive attitude
  • Ability to multitask and remain organized
  • Basic computer and data-entry skills
  • Valid driver’s license and acceptable driving record
  • Volkswagen or automotive dealership experience is a plus
  • Reynolds amp; Reynolds experience is a plus
What We Offer:
  • Competitive compensation
  • Performance-based earning opportunities
  • Training and career-development opportunities
  • A busy, established Volkswagen Service Department
  • Supportive management and team environment
  • Employee benefits for qualified full-time employees

Apply