It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! The Service Experience Advisor is the customer's first point of ...
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It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! The Service Experience Advisor is the customer's first point of ...
Associate, Customer Experience
West Jefferson, OH · On-site
$14.50 - $20/hr
As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are ...
Associate, Customer Experience
West Jefferson, OH · On-site
$14.50 - $20/hr
As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are ...
Associate, Customer Experience
West Jefferson, OH · On-site
$14.50 - $20/hr
As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are ...
Associate, Customer Experience
West Jefferson, OH · On-site
$14.50 - $20/hr
As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are ...
Associate, Customer Experience
Jefferson, OH · On-site
$19 - $31/hr
As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are ...
Associate, Customer Experience
Jefferson, OH · On-site
$19 - $31/hr
As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are ...
Associate, Customer Experience
Jefferson, OH · On-site
$13.50 - $18.75/hr
As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are ...
Associate, Customer Experience
Jefferson, OH · On-site
$13.50 - $18.75/hr
As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are ...
Associate, Customer Experience
Columbus, OH · On-site
$22.38 - $25.06/hr
The Role As a Customer Experience Associate, you will play a pivotal role in fostering ... Provide excellent customer service by promptly responding to inquiries and resolving issues with ...
Associate, Customer Experience
Columbus, OH · On-site
$22.38 - $25.06/hr
The Role As a Customer Experience Associate, you will play a pivotal role in fostering ... Provide excellent customer service by promptly responding to inquiries and resolving issues with ...
Associate, Customer Experience
Columbus, OH · On-site
$13.50 - $18.75/hr
The Role As a Customer Experience Associate, you will play a pivotal role in fostering ... Provide excellent customer service by promptly responding to inquiries and resolving issues with ...
Associate, Customer Experience
Columbus, OH · On-site
$13.50 - $18.75/hr
The Role As a Customer Experience Associate, you will play a pivotal role in fostering ... Provide excellent customer service by promptly responding to inquiries and resolving issues with ...
Associate, Customer Experience
$22.38 - $25.06/hr
The Role As a Customer Experience Associate, you will play a pivotal role in fostering ... Provide excellent customer service by promptly responding to inquiries and resolving issues with ...
Associate, Customer Experience
$22.38 - $25.06/hr
The Role As a Customer Experience Associate, you will play a pivotal role in fostering ... Provide excellent customer service by promptly responding to inquiries and resolving issues with ...
Customer Service Associate
Cleveland, OH · On-site
$14 - $19.25/hr
The Customer Service Associat e provides an exceptional customer experience and assists with general upkeep of the store. Job Responsibilities * Greets and assists customers throughout their shopping ...
Customer Service Associate
Cleveland, OH · On-site
$14 - $19.25/hr
The Customer Service Associat e provides an exceptional customer experience and assists with general upkeep of the store. Job Responsibilities * Greets and assists customers throughout their shopping ...
Workplace Experience Associate
Cleveland, OH · On-site
$60K/yr
As a CBRE Workplace Experience Associate, you will be responsible for delivering world-class ... They are responsible for providing world-class customer service to the clients and visitors of a ...
Workplace Experience Associate
Cleveland, OH · On-site
$60K/yr
As a CBRE Workplace Experience Associate, you will be responsible for delivering world-class ... They are responsible for providing world-class customer service to the clients and visitors of a ...
Customer Service Associate
Wilkesville, OH · On-site
$12 - $16.75/hr
Customer Service Associate We are seeking a friendly and customer-oriented individual to join our ... Prior customer service experience preferred * Strong communication and interpersonal skills
Customer Service Associate
Wilkesville, OH · On-site
$12 - $16.75/hr
Customer Service Associate We are seeking a friendly and customer-oriented individual to join our ... Prior customer service experience preferred * Strong communication and interpersonal skills
Customer Service Associate
Crown City, OH · On-site
$13.25 - $18.25/hr
Customer Service Associate We are seeking a friendly and customer-oriented individual to join our ... Prior customer service experience is a plus * Strong communication and interpersonal skills
Customer Service Associate
Crown City, OH · On-site
$13.25 - $18.25/hr
Customer Service Associate We are seeking a friendly and customer-oriented individual to join our ... Prior customer service experience is a plus * Strong communication and interpersonal skills
Customer Service Associate
OH · On-site
$12 - $16.75/hr
Customer Service Associate Location: Par Mar Store 41, 43109 State Route 689, Wilkesville, OH ... Prior customer service experience preferred * Strong communication and interpersonal skills
Customer Service Associate
OH · On-site
$12 - $16.75/hr
Customer Service Associate Location: Par Mar Store 41, 43109 State Route 689, Wilkesville, OH ... Prior customer service experience preferred * Strong communication and interpersonal skills
Customer Service Associate
Gallipolis, OH · On-site
$13.25 - $18.50/hr
Customer Service Associate Location: Par Mar Store 44, 2943 State Route 141, Gallipolis, OH, 45631 ... Prior customer service experience is a plus * Strong communication and interpersonal skills
Customer Service Associate
Gallipolis, OH · On-site
$13.25 - $18.50/hr
Customer Service Associate Location: Par Mar Store 44, 2943 State Route 141, Gallipolis, OH, 45631 ... Prior customer service experience is a plus * Strong communication and interpersonal skills
Customer Service Associate
Gallipolis, OH · On-site
$13.25 - $18.50/hr
Customer Service Associate Location: Par Mar Store 160, 6770 State Route 7, Gallipolis, OH, 45631 ... Prior customer service experience is a plus * Strong communication and interpersonal skills
Customer Service Associate
Gallipolis, OH · On-site
$13.25 - $18.50/hr
Customer Service Associate Location: Par Mar Store 160, 6770 State Route 7, Gallipolis, OH, 45631 ... Prior customer service experience is a plus * Strong communication and interpersonal skills
Customer Service Associate
Crown City, OH · On-site
$13.25 - $18.25/hr
Customer Service Associate Location: Par Mar Store 151, 9239 State Route 218, Crown City, OH, 45623 ... Prior customer service experience is a plus * Strong communication and interpersonal skills
Customer Service Associate
Crown City, OH · On-site
$13.25 - $18.25/hr
Customer Service Associate Location: Par Mar Store 151, 9239 State Route 218, Crown City, OH, 45623 ... Prior customer service experience is a plus * Strong communication and interpersonal skills
Customer Service Associate
Crown City, OH · On-site
$13.25 - $18.25/hr
Customer Service Associate Location: Par Mar Store 151, 9239 State Route 218, Crown City, OH, 45623 ... Prior customer service experience is a plus * Strong communication and interpersonal skills
Customer Service Associate
Crown City, OH · On-site
$13.25 - $18.25/hr
Customer Service Associate Location: Par Mar Store 151, 9239 State Route 218, Crown City, OH, 45623 ... Prior customer service experience is a plus * Strong communication and interpersonal skills
Customer Service Associate
Wilkesville, OH · On-site
$12 - $16.75/hr
... Associate at Par Mar Store 41 in Wilkesville, OH. The ideal candidate will have excellent ... Prior customer service experience preferred * Strong communication and interpersonal skills
Customer Service Associate
Wilkesville, OH · On-site
$12 - $16.75/hr
... Associate at Par Mar Store 41 in Wilkesville, OH. The ideal candidate will have excellent ... Prior customer service experience preferred * Strong communication and interpersonal skills
Customer Service Associate
Columbus, OH · On-site
$18 - $28/hr
Infin Moving is seeking a dependable and customer-focused Customer Service Associate to support our ... smooth customer experience from booking through move completion. Responsibilities * Assist ...
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Customer Service Associate
Columbus, OH · On-site
$18 - $28/hr
Infin Moving is seeking a dependable and customer-focused Customer Service Associate to support our ... smooth customer experience from booking through move completion. Responsibilities * Assist ...
Customer Service Associate
Gallipolis, OH · On-site
$13.25 - $18.50/hr
... Associate at Par Mar Store 160 in Gallipolis, OH. The ideal candidate will have excellent ... Prior customer service experience is a plus * Strong communication and interpersonal skills
Customer Service Associate
Gallipolis, OH · On-site
$13.25 - $18.50/hr
... Associate at Par Mar Store 160 in Gallipolis, OH. The ideal candidate will have excellent ... Prior customer service experience is a plus * Strong communication and interpersonal skills
Customer Service Experience Associate information
What is the difference between Customer Service Experience Associate vs Customer Support Specialist?
| Aspect | Customer Service Experience Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may prefer post-secondary education | High school diploma; technical or industry-specific certifications may be advantageous |
| Work Environment | Retail stores, call centers, corporate offices | Call centers, online chat support, technical support teams |
| Employer & Industry Usage | Retail, hospitality, telecommunications, service industries | Technology, software, telecommunications, e-commerce |
| Common Search & Comparison Intent | Customer Service Experience Associate vs Customer Support Specialist |
The Customer Service Experience Associate typically handles direct customer interactions in retail or service settings, focusing on in-person or phone support. The Customer Support Specialist often provides technical or product-specific assistance, frequently in tech or online environments. While both roles require strong communication skills, the Customer Support Specialist may need technical knowledge or certifications. Understanding these differences helps job seekers identify the right role based on their skills and career goals.
Is a customer service experience associate a good job?
A customer service experience associate is a role focused on assisting customers, resolving issues, and providing information, often requiring communication and problem-solving skills. It can offer opportunities for skill development, customer interaction, and sometimes advancement within a company, making it a valuable entry-level position for those interested in client-facing roles.
What does a customer service experience associate do?
A customer service experience associate handles customer inquiries, resolves issues, and provides support to ensure a positive experience. They often communicate via phone, email, or chat, and use customer management tools to document interactions and track resolutions.
What is the work of a customer service experience associate?
A customer service experience associate handles customer inquiries, resolves issues, and provides support to ensure a positive experience. They often communicate via phone, email, or chat, and use customer management tools to track interactions and solutions.
What jobs qualify as customer service experience?
Customer Service Experience Associate roles typically include jobs such as retail sales associates, call center representatives, hospitality staff, receptionists, and help desk agents. These positions involve direct interaction with customers, problem-solving, and communication skills, which are valuable for customer service experience. Any role that requires assisting customers or clients can contribute to relevant experience for this job type.
What cities in Ohio are hiring for Customer Service Experience Associate jobs?
Cities in Ohio with the most Customer Service Experience Associate job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 16 days ago
Micro Center rating
6.7
Based on 55 frontline employees who took The Breakroom Quiz
15th of 30 rated technology retailers
Job description
We are currently seeking a self-motivated, results-oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years!
The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal skills to guide customers through service intake, recommend actions for appropriate solutions, and ensuring confidence in the repair process. Located at the Knowledge Bar, the Service Experience Advisor focuses on delivering a high-touch experience while helping customers understand the value of services like PriorityCare+, Data Backup, ESET, and other personalized solutions.
This is a great entry-level opportunity for individuals with experience in sales, hospitality, or customer service who are passionate about technology and customers and are eager to learn. With performance-based pay and commission opportunities, this role offers substantial earning potential for those who consistently deliver great service.
MAJOR RESPONSIBILITIES:
- Serve as the trusted point of contact for walk-in or scheduled customers at the Knowledge Bar
- Listen actively to customer concerns and guide them through appropriate service solutions and offerings
- Recommend value-added services such as PriorityCare+, Data Backup, ESET, and other products and services in a consultative and helpful manner
- Clearly communicate estimated pricing, timelines, and expectations at time of check-in
- Assist in basic troubleshooting and accurately route work orders to the appropriate service queues
- Process service and point of sale transactions accurately and completely
- Maintain minimum attachment rates and productivity standards
- Stay informed of current promotions and attachment opportunities
- Provide timely, professional updates to customers regarding service status
- Obtain required certifications as directed by management
- Keep a clean, organized, and customer-ready workspace
EDUCATION & EXPERIENCE:
- High School diploma or equivalent
- No prior technical experience required
- Strong preference given to candidates with customer-facing commissioned sales, hospitality, and/or retail experience
- Demonstrated ability to build rapport, earn trust, and explain services or solutions clearly and professionally
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
- Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
- Employee Discount that includes a Friends & Family Discount Program
- Tuition Reimbursement & Education Discounts
- Paid Time Off for Regular Associates
- 401K Plan with Company Match
- Esteemed Vendor & Company Job Training
- Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
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Pay
Benefits
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About Micro Center
Sourced by ZipRecruiter
Industry
Retail
Company size
1,001 - 5,000 Employees
Headquarters location
Hilliard, OH, US