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How much do customer service equipment provided jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer service equipment provided in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service equipment provided?

A Customer Service Equipment Provided job is a customer support role where the employer supplies necessary equipment, such as a computer, headset, or internet connectivity tools, to perform the job remotely. These positions are common in remote call centers, technical support, and online customer service. Providing equipment ensures employees have the proper tools to handle customer inquiries efficiently.

What are the key skills and qualifications needed to thrive in the customer service equipment provided position?

To thrive in a Customer Service (Equipment Provided) role, you need strong communication abilities, problem-solving aptitude, and proficiency in basic computer skills, usually complemented by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes remote desktop tools is commonly expected. Exceptional patience, adaptability, and active listening set high performers apart in this role. These competencies enable you to effectively resolve customer issues, foster positive experiences, and work efficiently within structured or remote service environments.

What equipment is typically provided for remote customer service positions, and what should applicants expect to supply themselves?

For remote customer service positions, employers often provide essential equipment such as a computer or laptop, headset with microphone, and occasionally, a secure phone line or internet reimbursement. You may be expected to have a reliable high-speed internet connection and a quiet, distraction-free workspace in your home. Some companies also supply specialized software or security tools required for handling customer information securely. It's important to review the specific job listing for any additional requirements or personal equipment you must supply before applying. Being well-prepared ensures a smooth onboarding process and uninterrupted service delivery.

More about Customer Service Equipment Provided jobs
What are the most commonly searched types of Customer Service Equipment Provided jobs? The most popular types of Customer Service Equipment Provided jobs are:
What states have the most Customer Service Equipment Provided jobs? States with the most job openings for Customer Service Equipment Provided jobs include:
What job categories do people searching Customer Service Equipment Provided jobs look for? The top searched job categories for Customer Service Equipment Provided jobs are:
Customer Service Equipment Provided jobs near you
Infographic showing various Customer Service Equipment Provided job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, and 7% Temporary. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Equipment Finance Relationship Specialist

Syntricate Technologies

Pensacola, FL • On-site

$16 - $21.25/hr

Other

Re-posted 4 days ago

Job description

Relationship Specialist

The Relationship Specialist position will work in our Call Center supporting our Equipment Finance Operations function. The successful candidate will be responsible to perform a full range of Customer Service activities including Collections, End of Lease and Premier accounts servicing. The Relationship Specialist is also responsible for finding solutions and providing outstanding customer experience to our partners/vendors and customers.

Position Summary:

  • Communicates with external and internal customers through various channels (phone, email and letters) maintaining a positive, empathetic and professional attitude at all times.
  • Demonstrates excellent interpersonal, written, and oral communication skills. Including the ability to ask probing questions to understand concerns and overcome objections.
  • Responds promptly and accurately to customer inquiries and process a variety of customer requests within different levels of complexity. Including account reconciliation, account updates, document requests, invoices, buyout quotes, web portal troubleshooting, etc.
  • Performs day-to-day activities that ensure effective account management and demonstrates ability to successfully collect on delinquent accounts.
  • Establishes strong working relationships with Vendors, Sales, Originations, Operations and Finance departments to find best solutions and anticipate customer needs.
  • Follows proper Complaint Process when assisting customers with escalated concerns to resolve account or service issues. Focusing on determining the root cause; selecting and explaining the best solution; expediting correction or adjustment; following up to ensure timely resolution and to provide the best customer experience.
  • Follows established policies, procedures and guidelines to protect both our clients and the CIT Bank.
  • Meets Quality Assurance Requirements and other key performance metrics.

Education:

  • BS/BA degree preferred

Experience:

  • 1-3 years customer service, customer support or inside sales. Financial Services/Banking experience preferred

Knowledge/Skills and Abilities:

  • Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
  • Ability to quickly learn, multi-task and to meet expectations in a customer-centric and results-driven environment.
  • Careful attention to details and excellent time management skills.
  • Proficiency in basic computer skills- Advanced Excel knowledge preferable.
  • Intellectually curious about our business, our clients and focused on finding the best solutions.
  • Excellent negotiation and analytical skills - Sales or Customer Service experience preferred
  • Ability to work effectively both independently and as a team member.
  • Comfortable with handling high call volume and forming strong and lasting relationships with clients over the phone.
  • Ability and willingness to work a flexible schedule/overtime, as needed.
  • Ability to take constructive feedback and implement training concepts into your ongoing development.

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