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How much do customer service equipment provided jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for customer service equipment provided in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Customer Service Equipment Provided job?

A Customer Service Equipment Provided job is a customer support role where the employer supplies necessary equipment, such as a computer, headset, or internet connectivity tools, to perform the job remotely. These positions are common in remote call centers, technical support, and online customer service. Providing equipment ensures employees have the proper tools to handle customer inquiries efficiently.

What are the key skills and qualifications needed to thrive in the Customer Service Equipment Provided position, and why are they important?

To thrive in a Customer Service (Equipment Provided) role, you need strong communication abilities, problem-solving aptitude, and proficiency in basic computer skills, usually complemented by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes remote desktop tools is commonly expected. Exceptional patience, adaptability, and active listening set high performers apart in this role. These competencies enable you to effectively resolve customer issues, foster positive experiences, and work efficiently within structured or remote service environments.

What equipment is typically provided for remote customer service positions, and what should applicants expect to supply themselves?

For remote customer service positions, employers often provide essential equipment such as a computer or laptop, headset with microphone, and occasionally, a secure phone line or internet reimbursement. You may be expected to have a reliable high-speed internet connection and a quiet, distraction-free workspace in your home. Some companies also supply specialized software or security tools required for handling customer information securely. It's important to review the specific job listing for any additional requirements or personal equipment you must supply before applying. Being well-prepared ensures a smooth onboarding process and uninterrupted service delivery.

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What are the most commonly searched types of Customer Service Equipment Provided jobs? The most popular types of Customer Service Equipment Provided jobs are:
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Customer Service Equipment Provided jobs near you
Infographic showing various Customer Service Equipment Provided job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Food Service Equipment Technician

Food Service Equipment Technician

Smart Care Equipment Solutions

Nashville, TN • On-site

Full-time

Retirement, PTO

Posted 21 days ago

Smart Care Equipment Solutions rating

8.4

Company rating: 8.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

47th of 276 rated repair and maintenance companies

Job description

Food Service Equipment Technician
Sign-On Bonus
What's in it For You:
  • On-the-job training with available on-demand technical support as well as ongoing formal hands-on and classroom training at our National Training Kitchen. Professional CFESA certifications with the potential for advancement.
  • Receive a company service vehicle, fuel card, tablet and cell phone for business use
  • Market-leading benefits program including 401k and paid time off
  • Take charge of your career through growth opportunities including advanced technician and management positions

What You Will Do:
  • Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
  • Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
  • Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment
  • Communicate with manufacturers as needed to help with diagnoses and parts identification
  • Consult with the Technical Assistance Group for technical support while onsite
  • Install all parts ordered for the customer in a timely and professional manner and in line with company policy
  • Promote and recommend other services provided by Smart Care to customers when needed
  • Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
  • Follow safe work practices and accident prevention procedures
  • Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
  • Maintain productivity levels in accordance with company standards

Physical Requirements:
  • Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds
  • Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions
  • Ability to work on ladders, roofs, and other high places

Minimum Qualifications:
  • High School diploma or equivalent
  • 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
  • Valid driver's license and acceptable motor vehicle record
  • Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
  • Availability for occasional overnight travel as assigned
  • Immigration sponsorship not provided for this role

Preferred Qualifications:
  • Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA)
  • Commercial refrigeration and/or commercial cooking equipment repair experience
  • Self-motivated with the proven ability prioritize and work independently with minimal direct supervision

About the Company
Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
About Smart Care
Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.

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