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Customer Service Engineer Jobs in Pennsylvania (NOW HIRING)

Acutronic

Service Engineer

Pittsburgh, PA · On-site

Service Engineer Your Roles/Responsibilities: * Inspect product quality and conduct performance ... Install and upgrade systems at customer facilities * Perform in-house and field service ...

Leonardo Helicopters

Service Engineer

Philadelphia, PA · On-site

Frequent Customer interface required. 20 2. Support the Fleet Control Center with resolving AOG ... S. Engineering, for supportability, maintainability and design improvement. 5 10. Perform other ...

Mycronic USA

Field Service Engineer

Harrisburg, PA

$33.65 - $40.86/hr

Field Service Engineer Do you want to be part of an organization on the cutting edge of technology ... Today we continue to grow and serve customers in an expanding variety of industries. What we do ...

Mycronic USA

Field Service Engineer

Harrisburg, PA · On-site

$33.65 - $40.86/hr

Field Service Engineer Do you want to be part of an organization on the cutting edge of technology ... Today we continue to grow and serve customers in an expanding variety of industries. What we do ...

Innomotics

Field Service Engineer

New Kensington, PA · Hybrid

$87K - $149K/yr

Assume customer responsibilities, special tasks, and other duties assigned by the Project Manager ... field service engineering and administrative recommendations in customer meetings and job site ...

Main Line Health

IT Field Service Engineer

Radnor, PA · On-site

$31.50 - $48.80/hr

IT Field Services Engineer - Radnor, PA Radnor, PA | Main Line Health | Full-Time Day Schedule, 100 ... Strong communication, customer service, and organizational skills Education * Bachelor's degree in ...

Wabtec

Field Service Engineer

Pittsburgh, PA · On-site

Bloom Engineering Company is seeking a Field Service Engineer to support customers throughout the ... As a customer-facing representative, this role serves as onsite technical support for the ...

ATOMS Careers page

Field Service Engineer

Pittsburgh, PA · On-site

$60K - $80K/yr

This role works closely with triage, engineering, operations, and customer-facing teams to resolve escalated field issues, restore equipment to operation, document findings, and improve service ...

Teledyne

Field Service Engineer will be responsible for the installation and/or repair of Teledyne Hanson ... Primary Responsibility Provide quality, professional HRCare support to all customers. Perform ...

Lab37

Field Service Engineer

Pittsburgh, PA · On-site

$60K - $80K/yr

This role works closely with triage, engineering, operations, and customer-facing teams to resolve escalated field issues, restore equipment to operation, document findings, and improve service ...

Lab37

Field Service Engineer

Pittsburgh, PA · On-site

$60K - $80K/yr

This role works closely with triage, engineering, operations, and customer-facing teams to resolve escalated field issues, restore equipment to operation, document findings, and improve service ...

Wabtec

Field Service Engineer

Pittsburgh, PA · On-site

$62K - $85K/yr

Bloom Engineering Company is seeking a Field Service Engineer to support customers throughout the ... As a customer-facing representative, this role serves as onsite technical support for the ...

Wabtec

Field Service Engineer

Pittsburgh, PA · On-site

$62K - $85K/yr

Bloom Engineering Company is seeking a Field Service Engineer to support customers throughout the ... As a customer-facing representative, this role serves as onsite technical support for the ...

Orion Talent

Field Service Engineer

Pittsburgh, PA · On-site

$35/hr

Description The Field Service Engineer is responsible for installing, commissioning ... This customer-facing role provides technical service, operator training, machine commissioning ...

Teledyne

Field Service Engineer

Exton, PA · On-site

As a Field Service Engineer, you play a vital role in ensuring our customers' laboratory and process operations run reliably, safely, and at peak performance. You are the face of our service ...

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Showing results 21-40

All JobsCustomer Service Engineer JobsCustomer Service Engineer Jobs in Pennsylvania

Customer Service Engineer information

See Pennsylvania salary details

$39.1K

$78.8K

$108.8K

How much do customer service engineer jobs pay per year?

As of Sep 3, 2026, the average yearly pay for customer service engineer in Pennsylvania is $78,757.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,200.00 and $90,200.00 per year, depending on experience, location, and employer.

What is a customer service engineer?

Customer Service Engineers are professionals who provide technical support and assistance to customers using a company's products or services. They diagnose and resolve technical issues, perform maintenance, and may also install new equipment or software. Their goal is to ensure customer satisfaction by addressing concerns efficiently and maintaining the performance of products. Customer Service Engineers often work in industries such as technology, manufacturing, or telecommunications, acting as a bridge between customers and the company’s technical teams.

How does a customer service engineer typically collaborate with technical and non-technical teams to resolve client issues?

Customer Service Engineers often act as a bridge between customers, technical teams, and non-technical stakeholders. They gather detailed information from clients about technical problems, translate this feedback into actionable tasks for engineering or IT teams, and communicate solutions back to customers in clear, accessible terms. This role requires strong interpersonal and problem-solving skills, as well as the ability to manage expectations and ensure timely issue resolution. Regular collaboration meetings and the use of ticketing systems are common practices to streamline communication and track progress.

What are the key skills and qualifications needed to thrive as a customer service engineer, and why are they important?

To thrive as a Customer Service Engineer, you need strong technical troubleshooting abilities, a background in engineering or IT, and relevant technical certifications such as CompTIA A+ or vendor-specific credentials. Familiarity with ticketing systems, remote diagnostic tools, and customer relationship management (CRM) software is commonly required. Excellent communication, patience, and problem-solving skills help build rapport with clients and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, minimizing downtime, and maintaining positive client relationships.

What is the difference between Customer Service Engineer vs Field Service Technician?

AspectCustomer Service EngineerField Service Technician
CredentialsTechnical certifications, relevant degreesTechnical certifications, relevant degrees
Work EnvironmentCustomer sites, offices, remote supportOn-site at customer locations, service centers
Employer & IndustryTech companies, manufacturing, healthcareManufacturing, telecom, industrial sectors
Primary FocusCustomer support, troubleshooting, technical assistanceInstalling, repairing, maintaining equipment

Customer Service Engineers and Field Service Technicians both require technical skills and certifications, often work on-site at customer locations, and serve similar industries. The main difference is that Customer Service Engineers focus more on technical support and troubleshooting, while Field Service Technicians primarily handle installation and repairs.

How much do customer service engineers make?

Customer Service Engineers typically earn a median annual salary ranging from $60,000 to $85,000, depending on experience, location, and industry. Salaries can increase with specialized skills, certifications, and years of experience, especially in technical or complex service environments.

What are popular job titles related to Customer Service Engineer jobs in Pennsylvania?

For Customer Service Engineer jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Customer Service Engineer jobs in Pennsylvania look for?

The top searched job categories for Customer Service Engineer jobs in Pennsylvania are:

Customer Service Engineer jobs near you
Infographic showing various Customer Service Engineer job openings in Pennsylvania as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $78,757 per year, or $37.9 per hour.

Service Engineer

Acutronic

Pittsburgh, PA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

       Join our Team!

                  We offer 100% employer-paid benefits and an opportunity to work on cutting edge technology in a dynamic team!
 

Acutronic is looking for a Service Engineer who will be responsible for troubleshooting, testing, installation and repair of Acutronic products.

Service Engineer

Your Roles/Responsibilities:

  • Inspect product quality and conduct performance tests utilizing company procedures
  • Perform Acceptance Test Procedures (ATP’s) to ensure customer satisfaction of products
  • Install and upgrade systems at customer facilities
  • Perform in-house and field service troubleshooting and repair on equipment as required
  • Answer customer support requests via phone or email

Your Profile/Qualifications/Skills:

  • Associate of Science degree in electronics from an accredited college or technical trade school; equivalent military training will be considered
  • 2-3 years in the Systems and Services Team or equivalent experience
  • Ability to travel up to 25% domestically; occasional international travel may be necessary
  • Valid Real ID driver’s license and a valid U.S. passport to be used for travel to customer facilities

We Offer:

  • Employer-paid medical, dental, and vision insurance
  • 401k match
  • Company-paid holidays and Paid Time Off
  • 9/80 or a 4/10 flex schedule option

About Acutronic:​​​​​​
The Acutronic Group has a proud history of building technologies and teams that are crucial to the aerospace, defense, and transportation industries.
Acutronic’s Simulation & Test Division is the global market leader in high-performance motion simulation and test equipment. Our rate tables and advanced centrifuges are used to test or calibrate inertial sensors, navigation systems, and stabilized electro-optics. Hardware-In-the-Loop motion simulators replicate the flight motion profiles and engagement scenarios of missiles. Geotechnical centrifuges and their related accessories are designed to study the behavior of structures, soil mechanics, and earthquakes. Our vibration test systems (shaker tables) allow users to carry out environmental tests to ensure the robustness or quality of manufactured products. The Division also develops and refurbishes stabilized or gimbaled-platforms utilized in applications such as tracking mounts, gun turrets, and directed-energy systems.
Acutronic’s Aerospace Components Division manufactures specialty components for use on uncrewed aerial vehicles, land defense applications, and missile systems. These products are used on next-generation aerospace programs and include a range of electric power systems, servo-actuators, micro-turbines, and Hybrid-Electric-Propulsion-Systems. We offer standard products and excel at designing highly customized solutions for demanding mission requirements.
The Acutronic Group employs approximately 300 employees across sites in Austin, Texas; Pittsburgh, Pennsylvania; Switzerland; Germany; France; and India.
          
Acutronic USA Inc.
700 Waterfront Dr, Pittsburgh, PA 15222
acutronic.com
+1 412 926 1200
 

Acutronic is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. If you have a disability or special need that requires accommodation, please contact us at HR@acutronic.com or phone 412.926.1200.

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