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Customer Service Desk Associate Jobs in Texas (NOW HIRING)

Stratton Amenities

Front Desk Associate

Dallas, TX · On-site

$14 - $18/hr

Front Desk Associate Dallas, Texas Full-Time and Part-Time Opportunities Available Company Overview ... Prior front desk, concierge, hospitality, or customer service experience preferred * Strong ...

CLUB4 Fitness

Front Desk Associate

Lubbock, TX · On-site

$10 - $12/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate

CLUB4 Fitness

Front Desk Associate

Flower Mound, TX · On-site

$12.25 - $15.75/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate ...

CLUB4 FITNESS

Front Desk Associate

Lubbock, TX · On-site

$12 - $15.50/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate ...

CLUB4 Fitness

Front Desk Associate

Longview, TX · On-site

$12.50 - $16/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate ...

CLUB4 FITNESS

Front Desk Associate

Coppell, TX · On-site

$13 - $16.75/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate ...

CLUB4 FITNESS

Front Desk Associate

Flower Mound, TX · On-site

$12.25 - $15.75/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate ...

CLUB4 Fitness

Front Desk Associate

Coppell, TX · On-site

$13 - $16.75/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate ...

Syntricate Technologies

Service Desk

Houston, TX · On-site

Syntricate Technologies is seeking a Service Desk professional to join their team. The role involves providing support as a Service Desk Agent with a focus on OSS AV and ITSC SME responsibilities.

CLUB4 FITNESS

Front Desk Associate

Lubbock, TX · On-site

$10 - $12/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate ...

CLUB4 Fitness

Front Desk Associate

Lubbock, TX · On-site

$10 - $12/hr

Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate ...

Dalwadi Hospitality Management

Front Desk

Humble, TX · On-site

$11.75 - $15/hr

Front Desk Dalwadi Hospitality Management - Immediate Front Desk Associate Needed Are you ... Good customer service skills * Ability to work independently and with others * Good communication ...

Padel39

Front Desk Associate

Austin, TX · On-site

$16 - $18/hr

Front Desk Associate We seek a friendly, enthusiastic, and detail-oriented Front Desk Associate as ... Customer Service: Assist members and guests with inquiries about club services, membership options ...

Padel39

Front Desk Associate

Carrollton, TX · On-site

$14 - $17/hr

Front Desk Associate We seek a friendly, enthusiastic, and detail-oriented Front Desk Associate as ... Customer Service: Assist members and guests with inquiries about club services, membership options ...

Scenthound Northeast DFW

Front Desk Associate

Frisco, TX · On-site

$18 - $21/hr

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships ... Customer service experience (retail, restaurant) * Computer/ Technology proficiency * A passion for ...

Scenthound

Front Desk Associate

Fort Worth, TX · On-site

$18 - $20/hr

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships ... Customer service experience (retail, restaurant) * Computer/ Technology proficiency * A passion for ...

Scenthound

Front Desk Associate

Frisco, TX · On-site

$18 - $21/hr

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships ... Customer service experience (retail, restaurant) * Computer/ Technology proficiency * A passion for ...

Scenthound

Front Desk Associate

Fort Worth, TX · On-site

$15 - $18/hr

Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on providing exceptional service to every customer. We are looking for ...

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All JobsCustomer Service Desk Associate JobsCustomer Service Desk Associate Jobs in Texas

Customer Service Desk Associate information

See Texas salary details

$6

$15

$25

How much do customer service desk associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer service desk associate in Texas is $15.39, according to ZipRecruiter salary data. Most workers in this role earn between $12.36 and $17.21 per hour, depending on experience, location, and employer.

What does a customer service desk associate do?

A Customer Service Desk Associate is responsible for assisting customers with inquiries, resolving issues, processing returns or exchanges, and providing information about products and services. They serve as the primary point of contact for customers either in person, over the phone, or via email. Their goal is to ensure a positive customer experience, handle complaints professionally, and help maintain customer satisfaction. Customer Service Desk Associates may also assist with administrative tasks and coordinate with other departments to address customer needs.

What are the key skills and qualifications needed to thrive as a customer service desk associate, and why are they important?

To thrive as a Customer Service Desk Associate, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office tools is typically required. Patience, active listening, and a positive attitude are essential soft skills that help build rapport with customers and resolve issues effectively. These skills and qualities are important because they enable associates to deliver excellent service, enhance customer satisfaction, and support smooth daily operations.

What are some common challenges customer service desk associates face, and how can they overcome them?

Customer Service Desk Associates often encounter high volumes of inquiries and must address a wide range of issues promptly and professionally. One common challenge is managing difficult or frustrated customers while maintaining a positive attitude. Associates can overcome this by practicing active listening, staying patient, and using problem-solving skills to resolve concerns efficiently. Additionally, balancing multiple tasks such as answering calls, responding to emails, and handling in-person requests requires strong organizational skills and the ability to prioritize. Team collaboration and clear communication with supervisors and colleagues also help in addressing complex cases and ensuring customer satisfaction.

What is the difference between Customer Service Desk Associate vs Customer Support Specialist?

AspectCustomer Service Desk AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma; some roles may prefer certifications in customer service or related fields
Work EnvironmentFront-line customer service in retail, tech, or service industriesCustomer support via phone, email, or chat, often in call centers or remote settings
Employer & Industry UsageRetail stores, tech companies, service providersTech companies, software firms, telecommunications
Common Search & ComparisonCustomer Service Desk Associate vs Customer Support Specialist

The Customer Service Desk Associate typically handles in-person customer interactions at a physical location, focusing on immediate issue resolution. In contrast, the Customer Support Specialist often provides remote assistance through digital channels, dealing with technical or product-related inquiries. Both roles require strong communication skills and customer service experience but differ mainly in work environment and interaction methods.

What cities in Texas are hiring for Customer Service Desk Associate jobs?

Cities in Texas with the most Customer Service Desk Associate job openings:

Customer Service Desk Associate jobs near you
Infographic showing various Customer Service Desk Associate job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $32,018 per year, or $15.4 per hour.

Front Desk Associate

Dallas, TX • On-site

Stratton Amenities
Traveler Accommodation • 201 - 500 employees
Learn more about Stratton Amenitiesexternal

$14 - $18/hr

Other

Re-posted 15 days ago

Stratton Amenities rating

3.2

Company rating: 3.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description


Front Desk Associate
Dallas, Texas
Full-Time and Part-Time Opportunities Available
Company Overview
Stratton Amenities provides front desk concierge and hospitality staffing for luxury residential communities. Our teams are trained to deliver consistent, professional service and maintain a strong lobby presence at all times.
Position Summary
The Front Desk Associate is responsible for managing the front desk operations of a residential community while delivering a polished, hospitality-driven experience. This role requires strong communication, attention to detail, and the ability to maintain professionalism in a fast-paced environment.
Key Responsibilities
  • Greet residents and guests promptly with a professional and welcoming demeanor
  • Manage building access, visitor logs, and resident notifications
  • Answer and direct incoming calls in a clear and courteous manner
  • Accept and log packages, deliveries, and service requests accurately
  • Maintain a clean, organized, and controlled front desk area
  • Monitor lobby activity and report any concerns or incidents appropriately
  • Follow property-specific procedures and Stratton service standards at all times
  • Coordinate with property management and on-site staff as needed
Qualifications
  • Prior front desk, concierge, hospitality, or customer service experience preferred
  • Strong communication and interpersonal skills
  • Professional appearance and demeanor
  • Reliable, punctual, and detail-oriented
  • Comfortable using computers, phones, and basic systems
  • Ability to remain composed and attentive throughout the shift
Schedule
  • Flexible scheduling based on property needs
  • Day, evening, and overnight shifts available
  • Full-time and part-time positions offered
Compensation
  • Competitive hourly pay based on experience and schedule
  • Opportunities for growth into lead or full-time site roles
Work Environment
  • Indoor, customer-facing role within a residential community
  • Requires standing, walking, and maintaining an active lobby presence

Equal Opportunity Employer
Stratton Amenities is an equal opportunity employer.

What Stratton Amenities employees say

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