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Customer Service Coordinator Jobs in Springfield, NJ

Able Total Care, LLC

Service Coordinator

Elmhurst, NY · On-site

$24 - $26/hr

We are currently seeking a "Service Coordinator" for our Queens branch located in Elmhurst. Any ... Excellent customer service skills * Strong computer and writing skills, including knowledge of ...

Able Health Care

Service Coordinator

Elmhurst, NY · On-site

$24 - $26/hr

We are currently seeking a "Service Coordinator" for our Queens branch located in Elmhurst. Any ... Excellent customer service skills * Strong computer and writing skills, including knowledge of ...

Able Total Care, LLC

Service Coordinator

Elmhurst, NY · On-site

$24 - $26/hr

We are currently seeking a "Service Coordinator" for our Queens branch located in Elmhurst. Any ... Excellent customer service skills * Strong computer and writing skills, including knowledge of ...

ABConsulting BK NYC LLC

Service Coordinator

Brooklyn, NY · On-site

$26 - $29/hr

Service Coordinator Brooklyn, NY $26-$29/hr A home care agency is seeking a highly organized and compassionate Service Coordinator to oversee client services and caregiver scheduling. This role ...

ABConsulting BK NYC LLC

Service Coordinator

Brooklyn, NY · On-site

$26 - $29/hr

Service Coordinator Brooklyn, NY $26-$29/hr A home care agency is seeking a highly organized and compassionate Service Coordinator to oversee client services and caregiver scheduling. This role ...

ORR Protection Systems

Service Coordinator

Newark, NJ · On-site

$25 - $30/hr

SERVICE COORDINATOR ABOUT ORR ORR Protection is a national leader in fire and life safety ... Today, ORR supports associates and customers across all 50 states, combining national expertise ...

ORR Protection

Service Coordinator

Newark, NJ · On-site

$25 - $30/hr

SERVICE COORDINATOR ABOUT ORR ORR Protection is a national leader in fire and life safety ... Today, ORR supports associates and customers across all 50 states, combining national expertise ...

City of Los Angeles

Service Coordinator

New York, NY · On-site

$21.50 - $27.25/hr

A Service Coordinator performs professional liaison work between Bureau/Department management and the City Council, Mayor's Office, community groups, neighborhood councils, and other departments ...

City of Los Angeles

Service Coordinator

Manhattan, NY · On-site

$21.75 - $27.50/hr

A Service Coordinator performs professional liaison work between Bureau/Department management and the City Council, Mayor's Office, community groups, neighborhood councils, and other departments ...

Services for the UnderServed

Service Coordinator

Manhattan, NY · On-site

$21.75 - $27.50/hr

The SSVF Service Coordinator serves as the primary S:US case manager for veterans and their families who are engaged in Rapid Rehousing or Homeless Prevention services with the SSVF program. This ...

BHIRED

Service Coordinator

Brooklyn, NY · On-site

$52K - $55K/yr

Service Coordinator/Intake Representative A healthcare organization is hiring for a Service Coordinator/Intake Representative for its NHTD (Nursing Home Transition and Diversion) program. In this ...

Concern Housing

Service Coordinator

Manhattan, NY · On-site

$21.75 - $27.50/hr

Position Service Coordinator Full-Time/Part-Time Full-Time Location MacDougal Street, Brooklyn NY Salary Days/Hours Description The Service Coordinator is responsible for assisting tenants with ...

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All JobsCustomer Service JobsCustomer Service Coordinator JobsCustomer Service Coordinator Jobs in Springfield, NJ

Customer Service Coordinator information

See Springfield, NJ salary details

$13

$21

$29

How much do customer service coordinator jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for customer service coordinator in Springfield, NJ is $21.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.51 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

More about Customer Service Coordinator jobs

What are the most commonly searched types of Customer Service jobs in Springfield, NJ?

The most popular types of Customer Service jobs in Springfield, NJ are:

What are popular job titles related to Customer Service Coordinator jobs in Springfield, NJ?

For Customer Service Coordinator jobs in Springfield, NJ, the most frequently searched job titles are:

What job categories do people searching Customer Service Coordinator jobs in Springfield, NJ look for?

The top searched job categories for Customer Service Coordinator jobs in Springfield, NJ are:

What cities near Springfield, NJ are hiring for Customer Service Coordinator jobs?

Cities near Springfield, NJ with the most Customer Service Coordinator job openings:

Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in Springfield, NJ as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $43,912 per year, or $21.1 per hour.

Service Coordinator

Able Total Care, LLC

Elmhurst, NY • On-site

$24 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Job description:

One of New York’s leading home care agencies servicing all five boroughs and Long Island. Our home care agency employs highly qualified Home Health Aides who are dedicated to provide compassionate, quality care services to our patients.

We are currently seeking a “Service Coordinator” for our Queens branch located in Elmhurst. Any home care experience welcome, also we are willing to train if this is new field for you.

Responsibilities:

  • Schedules/Assigns caregivers to patient cases.
  • Eager to go above and beyond to accept as many cases as possible in effort to ensure growth and agency profitability.
  • Interact with families, clients, and caregivers regarding services
  • Follow-up with clients and caregivers regarding coverage, call-offs, and cancellation of staff.
  • Maintain open and current communication with management team of changes in status of clients and caregivers.
  • Actively participate in regular staff meetings to provide guidance on any changes with staffing requirements/needs.
  • Documents all notes and updates for patients and caregivers into HHA Exchange Scheduling/billing system.
  • Participates in agency on-call when scheduled
  • Reports all incidents to immediate supervisor
  • Ensure that services are provided as prescribed by the client's Plan of Care.
  • Prebilling and working on Call Dashboard daily
  • Performs other duties as needed

Qualifications:

  • Minimum High School Diploma
  • Prior experience in home care as a “Service Coordinator” a MUST.
  • Excellent customer service skills
  • Strong computer and writing skills, including knowledge of Microsoft Outlook
  • Knowledge of HHA Exchange a plus!
  • Bilingual Spanish a plus but not mandatory.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Vision insurance

Language:

  • Spanish (Required)

Ability to Commute:

  • Elmhurst, NY 11373 (Required)

Work Location: In person

  • Pay: $24.00 - $26.00 per hour
  • Leave time includes Paid Time Off, Sick and paid holidays
  • Benefits include medical, dental, and vision
  • Retirement savings – 401(k)
  • Voluntary benefits – short term disability, life insurance and other products

 Work setting

  • In-person; office

ABLE is an Equal Opportunity Employer

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