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Customer Service Coordinator Jobs in Springfield, NJ

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Customer Service Coordinator

Manhattan, NY · On-site

$19.75 - $26/hr

Our client is seeking a Temporary Customer Service Coordinator to a high volume of emails and calls and have a passion to exceed customer expectations. This is a B2B role within the FinTech industry ...

Ryder

Customer Service Coordinator - Fleet Services

Linden, NJ · On-site

$18.50 - $24.25/hr

Summary The Customer Service Coordinator will support the shop management process through timely customer communications and scheduling, inventory ordering and stocking, repair follow-up and ...

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All JobsCustomer Service JobsCustomer Service Coordinator JobsCustomer Service Coordinator Jobs in Springfield, NJ

Customer Service Coordinator information

See Springfield, NJ salary details

$13

$21

$29

How much do customer service coordinator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service coordinator in Springfield, NJ is $21.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.51 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

More about Customer Service Coordinator jobs

What are the most commonly searched types of Customer Service jobs in Springfield, NJ?

The most popular types of Customer Service jobs in Springfield, NJ are:

What job categories do people searching Customer Service Coordinator jobs in Springfield, NJ look for?

The top searched job categories for Customer Service Coordinator jobs in Springfield, NJ are:

What cities near Springfield, NJ are hiring for Customer Service Coordinator jobs?

Cities near Springfield, NJ with the most Customer Service Coordinator job openings:

Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in Springfield, NJ as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,912 per year, or $21.1 per hour.

Customer Service Coordinator

Raymours Furniture Company, Inc.

Monmouth Junction, NJ • On-site

$18/hr

Full-time

Posted 22 days ago

Job description

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!

Customer Service Coordinator

Hourly pay rate: $18.00

Schedule needed: 40 hours per week Monday - Saturday various start times from 7am - 6pm

Expectations:

  • Schedule & confirm customer repair service calls.
  • Coordinate & communicate with repair technician.
  • Work independently to resolve customer service issues.
  • Adhere to proper Warranty and protection guidelines.
  • Serve as liaison between customers and therepair technician.
  • Complete reports and other tasks/assignments as required.
  • You must have excellent listening skills and the ability to work independently and with a team.
  • Perform additional functions that may be assigned at the discretion of management.

Qualifications:

  • Excellent phone etiquette
  • Interpersonal skills
  • Strong computer skills
  • Excellent time Management
  • Ability to work independently
  • Ability to multi-task
  • Customer service skills
  • Experience in a fast-paced environment
  • Prior call center experience and prior dispatcher experience is preferable.
  • High School Diploma or equivalent
  • Able to work day, night and weekend hours

Raymour & Flanigan proudly supports a drug and smoke free work environment.

Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.

Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.

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