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Customer Service Coordinator Jobs in Ridgefield, WA

Seamar

Customer Service Representative

Vancouver, WA · On-site

$16.75 - $22.75/hr

Under the direction of the Managed Care Manager and Coordinator, they pro-actively contact ... Job ESSENTIAL DUTIES and RESPONSIBILITIES The Customer Service Representative: Serves as a primary ...

Alaska Airlines

Customer Service Agent

Portland, OR · On-site

$20.58/hr

Evaluate and prepare flights by arranging seat assignments and load, coordinating special meals ... customer service or community service experience. * Possess exceptional interpersonal and ...

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All JobsCustomer Service JobsCustomer Service Coordinator JobsCustomer Service Coordinator Jobs in Ridgefield, WA

Customer Service Coordinator information

See Ridgefield, WA salary details

$13

$21

$29

How much do customer service coordinator jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer service coordinator in Ridgefield, WA is $21.51, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $23.99 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

More about Customer Service Coordinator jobs

What are the most commonly searched types of Customer Service jobs in Ridgefield, WA?

The most popular types of Customer Service jobs in Ridgefield, WA are:

What cities near Ridgefield, WA are hiring for Customer Service Coordinator jobs?

Cities near Ridgefield, WA with the most Customer Service Coordinator job openings:

Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in Ridgefield, WA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $44,745 per year, or $21.5 per hour.

Customer Service Specialist

PENINSULA TRUCK LINES

Portland, OR • On-site

$27.50 - $31.50/hr

Full-time

Posted 10 days ago

Job description

Job Summary:

The Customer Service Specialist is responsible for providing exceptional service to clients by addressing their inquiries, resolving issues, and ensuring smooth coordination of transportation services. This role requires strong communication skills, a customer-focused attitude, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and in-person promptly and professionally.
  • Provide detailed information about services, rates, and scheduling.
  • Investigate and resolve customer complaints or issues related to shipments, billing, and services.
  • Coordinate with other departments to find effective solutions and follow up to ensure customer satisfaction.
  • Maintain detailed records of customer interactions, transactions, and feedback.
  • Identify areas for improvement in customer service processes and suggest enhancements.
  • Participate in training sessions and team meetings to stay updated on company policies and procedures.
  • Build and maintain positive relationships with key clients.
  • Proactively reach out to customers to provide updates, gather feedback, and ensure their needs are met.
  • Assist with administrative tasks such as scheduling, filing, and data entry.
  • Support the sales and operations teams with customer-related activities.
  • Other duties as assigned.

Qualifications:

  • High school diploma or equivalent; additional education or certifications in customer service or related fields is a plus.
  • Proven experience in a customer service role, preferably in the transportation or logistics industry.
  • Strong verbal and written communication skills.
  • Proficiency with customer service software, databases, and tools.
  • Excellent problem-solving skills and attention to detail.
  • Ability to multitask, prioritize, and manage time effectively.
  • Strong interpersonal skills and a customer-focused attitude.
  • OS&D experience preferred but not required.

Physical Requirements:

  • Ability to sit for extended periods while working at a computer.
  • Occasional lifting of items between 5-15 lbs.

Work Environment:

  • Office environment with daily visits to warehouse or operations areas.
  • Fast-paced and dynamic work setting requiring adaptability and flexibility.

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