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Customer Service Coordinator Jobs in Rantoul, IL

Customer Service Coordinator

Urbana, IL · On-site

$50K - $56K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in "Automotive News." A growing and vital ...

... coordinating service requests, dispatching technicians, and providing administrative support to ensure efficient daily operations. Responsibilities: * Answer incoming customer calls, emails, and ...

Customer Service

Urbana, IL

$16 - $22/hr

Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...

Customer Service Specialist

Champaign, IL · On-site

$20 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Account Coordinator At Pavlov Media, we're on a mission to create something extraordinary. We're ... Through the services we provide, we connect more than just devices; we help foster connections that ...

Customer Service Specialist

Champaign, IL · On-site

$20 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Account Coordinator At Pavlov Media, we're on a mission to create something extraordinary. We're ... Through the services we provide, we connect more than just devices; we help foster connections that ...

Customer Service Representative

Urbana, IL · On-site

$16 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Customer Service Representative

Urbana, IL · On-site

$16 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Customer Service Representative

Mahomet, IL · On-site

$15 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Customer Service Representative

Urbana, IL

$16 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Customer Service Representative

Champaign, IL · On-site

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Customer Service Representative

Urbana, IL

$16 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Customer Service Representative

Champaign, IL · On-site

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Customer Service Representative

Mahomet, IL · On-site

$15 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Customer Service Representative

Champaign, IL

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Customer Service Representative

Urbana, IL · On-site

$16 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Customer Service Representative

Rantoul, IL · On-site

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Customer Service Representative

Champaign, IL · On-site

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Customer Service Representative

Champaign, IL · On-site

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Customer Service Representative

Urbana, IL · On-site

$16 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

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Customer Service Coordinator information

See Rantoul, IL salary details

$11

$18

$26

How much do customer service coordinator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer service coordinator in Rantoul, IL is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.96 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

What are the most commonly searched types of Customer Service jobs in Rantoul, IL?

The most popular types of Customer Service jobs in Rantoul, IL are:

What cities near Rantoul, IL are hiring for Customer Service Coordinator jobs?

Cities near Rantoul, IL with the most Customer Service Coordinator job openings:

Infographic showing various Customer Service Coordinator job openings in Rantoul, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,146 per year, or $18.8 per hour.

Customer Service Coordinator

Flex-N-Gate

Urbana, IL • On-site

$50K - $56K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Flex-N-Gate rating

6.6

Company rating: 6.6 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

456th of 540 rated manufacturers


Job description

Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in "Automotive News." A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals.
Scope of the Position
Perform tasks and functions related to normal daily operation of Corporate Purchasing department and daily operation of Corporate Business Center.
Responsibilities
• Document and maintain policies and procedures for Purchasing functions.
• Process requests to add and modify vendors for Flex-N-Gate facilities through Program Lifecycle Management (PLM) system.
• Document and maintain policies and procedures for vendors in compliance with TISAX regulations.
• Review and validate vendor information as needed, making corrections and adjustments as necessary.
• Obtain and maintain vendor documents as per established procedures.
• Process EFT setup-related data relative to vendor maintenance.
• Maintain corporate data and provide necessary assistance/troubleshooting for users in Purchasing related systems.
• Develop, improve, and maintain global standards for vendor management and purchasing processes with input from Flex-N-Gate manufacturing facility personnel and Corporate Purchasing Group.
• Perform department-related duties as required to ensure efficient operation.
• Working knowledge of computer systems, office equipment, and basic office management.
Qualifications
• Degree / Diploma in Manufacturing or related field.
• 2 to 10 years of experience in purchasing activities in a manufacturing or similar fast-paced environment.
• Ability to work well in a team with task-focused orientation and strong sense of delivery of work/project. Supervisory experience would be an asset.
• Strong organizational and time-management skills with solid interpersonal and communication skills (both verbal and written).
• Proficiency with database applications and administration systems, specifically Microsoft Office.
• Knowledge of automotive industry is a plus.
• Knowledge of AS400 or similar ERP computer system.
• Proven attention to detail; detail-oriented and punctual with deadlines.
• Ability to perform high quality work in short time frames.
• Knowledge and demonstrated skills in computer operation and basic purchasing understanding.
What We Offer
• Medical, dental, prescription, vision, life and disability insurance; and a flexible spending account
• 401(k) retirement savings plan with company match
• Extensive safety training, new hire orientation, continuous learning and development programs and tuition reimbursement
• Paid holidays and vacation time
What do our employees have to say?
"It engages you professionally, and provides learning opportunities."
"Lots of growth opportunity."
"The company's young enough to be exciting, but old enough to be stable."
Not just a job-a great place to work!
Flex-N-Gate is an equal opportunity employer. EEO/Minorities/Females/Veterans/Disabled.

What Flex-N-Gate employees say

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