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Customer Service Contractor Jobs in Utah (NOW HIRING)

Bedrosians

Customer Service Representative

Salt Lake City, UT · On-site

$15.50 - $21/hr

Job Overview Customer Service Representatives are responsible for assisting all customer segments including retail, contractor, fabricator and wholesale. You are responsible for providing information ...

Bedrosians

Customer Service Representative

South Salt Lake, UT · On-site

$14.75 - $20/hr

Job Overview Customer Service Representatives are responsible for assisting all customer segments including retail, contractor, fabricator and wholesale. You are responsible for providing information ...

Jacque Price

Insurance Customer Service

South Weber, UT · On-site

$38K - $46K/yr

Insurance Customer Service Location: Ogden, UT, 84405 Salary: $38000.0 - $46000.0/year Experience ... This position is with a State Farm independent contractor agent, not with State Farm Insurance ...

Sherwin-Williams

Customer Service Specialist

South Jordan, UT · On-site

$16.25 - $21.50/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their ... employees, vendors, contractors, and the general public. This is a FULL-TIME position. The ...

Sherwin-Williams

Customer Service Specialist

Ogden, UT · On-site

$16.75 - $22/hr

Customer Service Specialists are tasked with achieving excellent customer service, while ... employees, vendors, contractors, and the general public. This is a PART-TIME position. The ...

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How much do customer service contractor jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for customer service contractor in Utah is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What is a customer service contractor?

A Customer Service Contractor is an independent professional who provides customer support services on a contract basis. Duties typically include handling inquiries, resolving issues, processing orders, and ensuring customer satisfaction. Unlike full-time employees, they work as freelancers or through third-party agencies, often with flexible hours. This role may be remote or on-site, depending on the company’s needs. Contractors are responsible for managing their own taxes and benefits.

What does a typical workday look like for a customer service contractor?

As a Customer Service Contractor, your daily tasks generally include responding to customer inquiries via phone, email, or chat, troubleshooting issues, and documenting interactions in a company’s CRM system. You’ll often work independently or as part of a remote team, managing your own schedule while meeting performance metrics like response time and customer satisfaction. Collaboration with internal teams, such as technical support or sales, may be required to resolve complex cases. This dynamic environment can be both rewarding and challenging, but it offers valuable experience in communication and problem-solving that can advance your customer service career.

What are the key skills and qualifications needed to thrive in the customer service contractor position, and why are they important?

To thrive as a Customer Service Contractor, you need strong communication, problem-solving skills, and prior experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and common communication tools like email and live chat is typically required. Outstanding contractors demonstrate patience, adaptability, and a customer-focused mindset to handle diverse inquiries and challenges. These abilities ensure contractors can effectively resolve issues, provide positive experiences, and represent the company professionally across various situations.

What are popular job titles related to Customer Service Contractor jobs in Utah?

For Customer Service Contractor jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Customer Service Contractor jobs in Utah look for?

The top searched job categories for Customer Service Contractor jobs in Utah are:

What cities in Utah are hiring for Customer Service Contractor jobs?

Cities in Utah with the most Customer Service Contractor job openings:

Customer Service Contractor jobs near you
Infographic showing various Customer Service Contractor job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,593 per year, or $17.1 per hour.

Flooring Customer Service

Salt Lake City, UT

RC Willey Home Furnishings
See more jobs at RC Willey Home Furnishingsexternal

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Job description

Flooring Customer Service - South Salt Lake
RC Willey is looking for a Customer Service Representative to join our Flooring Department. This role works closely with customers, contractors, and internal teams to ensure schedules, documentation, and customer concerns are handled accurately and efficiently.

Schedule: Full-time, Monday through Saturday, 6:30 AM–3:00 PM, with Sundays and one additional weekday off each week

Location: Carpet/Flooring Distribution Center (2301 South 300 West, South Salt Lake City, UT 84115)
Ready to Join the Team?
RC Willey offers comprehensive, and exceptional benefits designed to keep you and your family healthy, including:
  • Paid Time Off, start accruing from day one
  • Medical, dental and vision insurance
  • 7 paid holidays – plus, we’re closed every Sunday
  • Generous employee discounts on merchandise
  • Company medical clinic
  • Paid parental leave to support your growing family
  • Associate referral program
  • Life insurance
  • 401(k) with company match to build your financial future
  • Wellness incentives
  • Annual profit-sharing incentive
  • Career growth opportunities
  • Tuition Reimbursement for continued learning
  • A fun and supportive work environment – be part of a team that values collaboration, recognition, and a great workplace culture
  • And more!
 
Key Responsibilities    
  • Take calls from customers, contractors, and store associates, providing timely and professional support.
  • Coordinate flooring installation and repair schedules with customers, contractors, and support teams.
  • Prepare and print flooring contracts and assemble all required documentation for contractors’ scheduled installations.
  • Address and resolve customer concerns related to flooring installation issues.
  • Perform accurate data entry, document management, filing, and claims processing.
  • All other duties as assigned

Skills and Qualifications
  • Excellent customer service, communication, and problem-solving skills.
  • Ability to work effectively with customers, contractors, and internal teams while adapting communication style as needed.
  • Strong organizational skills, attention to detail, and ability to prioritize and multitask.
  • Proficient in Microsoft Word and Excel; typing speed of at least 45 WPM.
  • Dependable, self-motivated, and able to work independently with minimal supervision.
  • Strong teamwork, follow-through, and ability to meet daily goals.
  • Spanish/English bilingual skills are a plus.

To help keep our associates and customers safe, we perform a criminal background check and a pre-employment drug screen.

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