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Customer Service Contractor Jobs in Utah (NOW HIRING)

Insurance Customer Service

Ogden, UT · On-site

$38K - $46K/yr

Provide prompt, accurate, and friendly customer service. Service can include responding to ... This position is with a State Farm independent contractor agent, not with State Farm Insurance ...

Customer Service Specialist

Draper, UT

$16 - $21/hr

Customer Service Specialists are tasked with achieving excellent customer service, while ... As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services ...

Customer Service Specialist

Provo, UT · On-site

$16 - $21.25/hr

Customer Service Specialists are tasked with achieving excellent customer service, while ... As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services ...

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

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Customer Service Contractor information

See Utah salary details

$8

$17

$24

How much do customer service contractor jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for customer service contractor in Utah is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What does a typical workday look like for a Customer Service Contractor?

As a Customer Service Contractor, your daily tasks generally include responding to customer inquiries via phone, email, or chat, troubleshooting issues, and documenting interactions in a company’s CRM system. You’ll often work independently or as part of a remote team, managing your own schedule while meeting performance metrics like response time and customer satisfaction. Collaboration with internal teams, such as technical support or sales, may be required to resolve complex cases. This dynamic environment can be both rewarding and challenging, but it offers valuable experience in communication and problem-solving that can advance your customer service career.

What is a Customer Service Contractor job?

A Customer Service Contractor is an independent professional who provides customer support services on a contract basis. Duties typically include handling inquiries, resolving issues, processing orders, and ensuring customer satisfaction. Unlike full-time employees, they work as freelancers or through third-party agencies, often with flexible hours. This role may be remote or on-site, depending on the company’s needs. Contractors are responsible for managing their own taxes and benefits.

What are the key skills and qualifications needed to thrive in the Customer Service Contractor position, and why are they important?

To thrive as a Customer Service Contractor, you need strong communication, problem-solving skills, and prior experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and common communication tools like email and live chat is typically required. Outstanding contractors demonstrate patience, adaptability, and a customer-focused mindset to handle diverse inquiries and challenges. These abilities ensure contractors can effectively resolve issues, provide positive experiences, and represent the company professionally across various situations.

What cities in Utah are hiring for Customer Service Contractor jobs? Cities in Utah with the most Customer Service Contractor job openings:
Infographic showing various Customer Service Contractor job openings in Utah as of July 2026, with employment types broken down into 72% Full Time, 11% Part Time, and 17% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,593 per year, or $17.1 per hour.
Insurance Customer Service

Insurance Customer Service

StaffMyAgency LLC

Ogden, UT • On-site

$38K - $46K/yr

Full-time

Life, Retirement, PTO

Posted 9 days ago


Job description

Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:
1. Must have an active Utah Property and Casualty insurance license.
2. Must be able to make the commute to our agency location in Ogden, UT. This is an in-office position.
Responsibilities include but not limited to:
  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
  • Starting hourly base pay $18-$22 depending on licensing and experience
  • Commissions in addition to base
  • Paid Time Off (vacation and personal/sick days)
  • Life Insurance
  • Retirement (after 1 year employment)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office
Requirements
  • Utah Property & Casualty license (required)
  • Life and Health license (must be able to obtain)
  • Bilingual English/Spanish preferred
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.