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Customer Service Care Jobs (NOW HIRING)

Customer Service Rep

Itasca, IL ยท On-site

$20 - $40/hr

Exemplary customer service skills, analytics and problem-solving skills. * Proficient computer ... Your Benefits We care about the health and safety of all employees and provide a range of benefits ...

Customer Service

New York, NY ยท On-site

$43K - $50K/yr

We are committed to providing the ultimate experience for our discerning clients seeking luxury accessory repair and care. Skills Required: 2+ years of consistent customer service and/or retail ...

Customer Service Representative Optum Care Delivery is seeking a Customer Service Representative to join our team. As part of the Optum Care Delivery organization, you will play an integral part of ...

Customer Service

Green Bay, WI ยท On-site

$15.75 - $21.25/hr

The Cashier and Customer Service position will be a blend of hospitality and operations. You will ... taken care of. At times you'll be responsible for making sure the front of the house is neat and ...

Customer Service Rep (CSR)

Memphis, TN ยท On-site

$14.25 - $19.50/hr

The dispatcher ensures that all customer information and service history are accurately updated in the customer database. Duties & Responsibilities * Maintain and manage the daily schedules of HVAC ...

Customer Service Representative Optum Care Delivery is seeking a Customer Service Representative to join our team. As part of the Optum Care Delivery organization, you will play an integral part of ...

CSR

Goodlettsville, TN ยท On-site

$20 - $40/hr

Exemplary customer service skills, analytics and problem-solving skills. * Proficient computer ... Flexible Spending Accounts (FSA): Healthcare and Dependent care * Health Spending Account (HSA ...

Customer Service

Hartford, CT ยท On-site

$13/hr

Customer Service - Part Time Health Equity Solutions | 53 Oak Street Join Health Equity Solutions ... efficiency and care. If you are passionate about helping others and enjoy working in a ...

New

A growing organization in the healthcare services industry is seeking a Bilingual Customer Service Specialist to join its onsite team in Plantation, FL. This contract opportunity is ideal for a ...

Customer Service

Chandler, AZ ยท On-site

$18/hr

Walts TV is seeking a Full-Time Customer Care Rep to join our team at Walts TV. The ideal candidate ... Customer Service Excellence: Ability to communicate effectively, resolve issues, and provide ...

Customer Service

Pittsburgh, PA ยท On-site

$17 - $18.50/hr

... customer service, healthcare, case management, or call centers, we'd love to hear from you ... Responsibilities: * Assist patients, healthcare providers, and pharmacies through phone and online ...

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Customer Service Care information

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$9

$18

$26

How much do customer service care jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for customer service care in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced in a Customer Service Care role, and how can they be managed effectively?

In a Customer Service Care position, professionals often handle high call volumes, resolve complex customer issues, and manage challenging interactions. These challenges can be managed by developing strong communication and problem-solving skills, staying patient and empathetic, and utilizing company resources and support from team members. Regular training and feedback, as well as a collaborative work environment, help team members stay updated on best practices and maintain a positive outlook, even during difficult situations.

What is the difference between Customer Service Care vs Customer Support Specialist?

AspectCustomer Service CareCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma; technical certifications or product knowledge often preferred
Work EnvironmentCall centers, retail, online chat, in-person interactionsCall centers, technical support centers, online chat, email support
Employer & Industry UsageRetail, hospitality, healthcare, service industriesTechnology, software, electronics, telecom
Common Search & Comparison IntentUnderstanding general customer service rolesTechnical support and troubleshooting roles

Customer Service Care focuses on providing general assistance, resolving basic inquiries, and ensuring customer satisfaction across various industries. Customer Support Specialists often handle technical issues, troubleshooting, and product-specific questions, typically requiring more technical knowledge. Both roles involve communication skills, but Customer Support Specialists usually need specialized training related to the company's products or services.

What are the key skills and qualifications needed to thrive as a Customer Service Care professional, and why are they important?

To thrive as a Customer Service Care professional, you need excellent communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems is typically required. Patience, empathy, and active listening help individuals excel in addressing customer needs and resolving conflicts. These skills ensure positive customer experiences, foster loyalty, and contribute to a company's reputation and success.

What are Customer Service Care professionals?

Customer Service Care professionals are individuals responsible for assisting customers by addressing their inquiries, resolving issues, and ensuring customer satisfaction. They often work in call centers, retail environments, or online support roles. Their primary goal is to provide helpful information, solve problems efficiently, and maintain a positive relationship between the customer and the company. Excellent communication, patience, and problem-solving skills are essential for this role.
What cities are hiring for Customer Service Care jobs? Cities with the most Customer Service Care job openings:
What states have the most Customer Service Care jobs? States with the most job openings for Customer Service Care jobs include:
Infographic showing various Customer Service Care job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 70% Full Time, 22% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Healthcare Customer Service Representative

Healthcare Customer Service Representative

Managed Staffing

TN โ€ข Remote

$19 - $20/hr

Contractor

Re-posted 14 days ago


Job description

Job Overview
We are seeking a dedicated Healthcare Customer Service Representative to join our team. This role is essential in providing exceptional support to patients and healthcare providers, ensuring a smooth and efficient communication process. The ideal candidate will possess strong customer service skills, a solid understanding of medical terminology, and the ability to handle inquiries with professionalism and care.

Duties

  • Respond to patient inquiries via phone and email, providing accurate information regarding healthcare services and procedures.
  • Utilize computer systems for data entry and record management, ensuring all patient information is up-to-date and accurate.
  • Demonstrate excellent phone etiquette while managing multiple calls in a fast-paced environment.
  • Assist patients in navigating their healthcare options, including scheduling appointments and understanding insurance benefits.
  • Collaborate with medical staff to resolve issues and ensure patient satisfaction.
  • Maintain confidentiality of patient information in accordance with HIPAA regulations.
  • Analyze patient feedback to identify areas for improvement in service delivery.

Qualifications

  • Previous experience in a customer service role, preferably within a healthcare setting.
  • Strong communication skills, both verbal and written, with the ability to convey complex information clearly.
  • Proficiency in medical terminology is highly desirable; bilingual or multilingual candidates are encouraged to apply.
  • Excellent computer skills with experience in data entry and familiarity with healthcare software systems.
  • Ability to work effectively under pressure while maintaining attention to detail.
  • Experience in a medical office environment is a plus, along with strong analytical skills to assess patient needs effectively. Join our team as a Healthcare Customer Service Representative and contribute to enhancing the patient experience through your commitment to service excellence!