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Customer Service Care Jobs in Quebec (NOW HIRING)

Taurus

Coordinate closely with pet care, grooming, and leadership teams What We're Looking For We are ... Strong in customer service and conflict resolution * Detail-oriented and organized * Professional ...

Taurus

Coordinate closely with pet care, grooming, and leadership teams What We're Looking For We are ... Strong in customer service and conflict resolution * Detail-oriented and organized * Professional ...

Ardene

We are looking for a Customer Service Representative to join our team. This is a full time, ... Collaborates with different internal departments to ensure all customer's needs are taken care of ...

LocalJobShop.ca

We are looking for a Customer Service Representative to join our team. This is a full time, ... Collaborates with different internal departments to ensure all customer's needs are taken care of ...

Linde

Customer Service Representative

Rimouski, QC · On-site

* You will provide exceptional customer care and quality control support by handling inbound inquiries with a consistently polite and professional demeanor * Efficiently manage customer voicemails by ...

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Customer Service Care information

What is a customer service care professional?

Customer Service Care professionals are individuals responsible for assisting customers by addressing their inquiries, resolving issues, and ensuring customer satisfaction. They often work in call centers, retail environments, or online support roles. Their primary goal is to provide helpful information, solve problems efficiently, and maintain a positive relationship between the customer and the company. Excellent communication, patience, and problem-solving skills are essential for this role.

What are some common challenges faced in a customer service care role, and how can they be managed effectively?

In a Customer Service Care position, professionals often handle high call volumes, resolve complex customer issues, and manage challenging interactions. These challenges can be managed by developing strong communication and problem-solving skills, staying patient and empathetic, and utilizing company resources and support from team members. Regular training and feedback, as well as a collaborative work environment, help team members stay updated on best practices and maintain a positive outlook, even during difficult situations.

What are the key skills and qualifications needed to thrive as a customer service care professional, and why are they important?

To thrive as a Customer Service Care professional, you need excellent communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems is typically required. Patience, empathy, and active listening help individuals excel in addressing customer needs and resolving conflicts. These skills ensure positive customer experiences, foster loyalty, and contribute to a company's reputation and success.

What is the difference between Customer Service Care vs Customer Support Specialist?

AspectCustomer Service CareCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma; technical certifications or product knowledge often preferred
Work EnvironmentCall centers, retail, online chat, in-person interactionsCall centers, technical support centers, online chat, email support
Employer & Industry UsageRetail, hospitality, healthcare, service industriesTechnology, software, electronics, telecom
Common Search & Comparison IntentUnderstanding general customer service rolesTechnical support and troubleshooting roles

Customer Service Care focuses on providing general assistance, resolving basic inquiries, and ensuring customer satisfaction across various industries. Customer Support Specialists often handle technical issues, troubleshooting, and product-specific questions, typically requiring more technical knowledge. Both roles involve communication skills, but Customer Support Specialists usually need specialized training related to the company's products or services.

Customer Service Care jobs near you
Infographic showing various Customer Service Care job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Customer Service Representative / Customer Care Associate

Quebec, QC • On-site

Linde
See more jobs at Lindeexternal

Full-time

Re-posted 9 days ago

Linde rating

8.1

Company rating: 8.1 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

34th of 104 rated chemical manufacturers

Job description

  • You will coordinate telephone referrals, verify eligibility criteria and appropriate funding, and set up clients for home oxygen therapy and related healthcare services
  • Perform customer service activities, including receiving and entering telephone and walk-in orders, answering questions, tracing order and shipment status, and resolving issues
  • In addition, you shall be accountable for providing complete and accurate account setup and pricing data, and for maintaining the ongoing accuracy of customer information
  • To Support Territory Managers by balancing your time between inside sales and customer service duties, helping the team achieve targeted sales budgets is part of your role
  • Collect payments to ensure customer accounts remain current and track customer orders in JDE to confirm delivery and billing are completed
  • You will be responsible for daily cash reconciliation and preparing bank deposits
  • Ensure all outgoing mail is sent daily

What Linde employees say

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