ZipRecruiter

Log In

1

Customer Service Associates Jobs in Springfield, MA

Dollartree

Customer Service Associate

Spencer, MA

$15 - $20.75/hr

... associates, and leaders * Responsible for maintaining the cleanliness throughout the store ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Family Dollar

Customer Service Associate I

Northampton, MA · On-site

$14.50 - $20/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... associates, and leaders * Responsible for maintaining the cleanliness throughout the store ...

Family Dollar

Customer Service Associate I

Bloomfield, CT · On-site

$14.50 - $20/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... associates, and leaders * Responsible for maintaining the cleanliness throughout the store ...

Family Dollar

Customer Service Associate I

Wethersfield, CT · On-site

$14.50 - $20.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... associates, and leaders * Responsible for maintaining the cleanliness throughout the store ...

Family Dollar

Customer Service Associate I

Hartford, CT · On-site

$14.75 - $20.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... associates, and leaders * Responsible for maintaining the cleanliness throughout the store ...

Family Dollar

Customer Service Associate I

Springfield, MA · On-site

$14 - $19.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... associates, and leaders * Responsible for maintaining the cleanliness throughout the store ...

Family Dollar

Customer Service Associate I

East Hartford, CT · On-site

$14.50 - $19.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... associates, and leaders * Responsible for maintaining the cleanliness throughout the store ...

Family Dollar

Customer Service Associate I

Chicopee, MA · On-site

$14.50 - $20/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... associates, and leaders * Responsible for maintaining the cleanliness throughout the store ...

Family Dollar

Customer Service Associate I

Manchester, CT · On-site

$14.75 - $20.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... associates, and leaders * Responsible for maintaining the cleanliness throughout the store ...

Family Dollar

Customer Service Associate I

Enfield, CT · On-site

$14.75 - $20.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... associates, and leaders * Responsible for maintaining the cleanliness throughout the store ...

Family Dollar

Customer Service Associate I

West Hartford, CT · On-site

$14.75 - $20.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... associates, and leaders * Responsible for maintaining the cleanliness throughout the store ...

Walgreens

Customer Service Associate

Enfield, CT · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Enfield, CT · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

West Hartford, CT · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Bloomfield, CT · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Hartford, CT · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Enfield, CT · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Associates JobsCustomer Service Associates Jobs in Springfield, MA

Customer Service Associates information

See Springfield, MA salary details

$8

$17

$27

How much do customer service associates jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer service associates in Springfield, MA is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $19.18 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Associates vs Customer Support Representatives?

AspectCustomer Service AssociatesCustomer Support Representatives
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & IndustryRetail, hospitality, telecommunicationsTechnology, software, telecommunications
Common Search IntentCustomer service roles, entry-level customer supportTechnical support, troubleshooting, product assistance

Customer Service Associates typically handle general customer inquiries in retail or service settings, focusing on sales and basic support. Customer Support Representatives often provide technical assistance and troubleshooting, especially in tech-related industries. While both roles require strong communication skills, their work environments and focus areas differ, catering to different customer needs.

Is remote customer service associate a stressful job?

Remote customer service associates often experience stress due to handling customer complaints, meeting performance metrics, and managing high call volumes. However, stress levels can vary based on workload, training, and individual coping skills, with some finding remote work more flexible and less stressful than in-office roles.

What does a customer service associate do?

A customer service associate assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication skills, company policies, and tools like CRM software to ensure customer satisfaction and maintain positive relationships. The role may require patience, problem-solving skills, and knowledge of the company's offerings.
Customer Service Associates jobs near you
Infographic showing various Customer Service Associates job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,522 per year, or $17.1 per hour.

Customer Service Associate

Spencer, MA

Dollartree
Retail • 10K+ employees
Learn more about Dollartreeexternal

$15 - $20.75/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 3 days ago

Dollar Tree rating

4.5

Company rating: 4.5 out of 10

Based on 2,549 frontline employees who took The Breakroom Quiz

Job description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

  • Assist customers with questions and recommendations

  • Manage sales transactions while working assigned cash register

  • Maintain security of cash and protect company assets

  • Keep the store well-stocked, and recover merchandise

  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

  • Other duties as assigned*

Skills and Experience:

  • High school diploma or equivalent is preferred

  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

  • Ability to follow instructions and interpret operational documents is required

  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

  • Excellent customer service and relationship management skills are required

  • Strong organizational and communication skills are required

  • Strong problem-solving and decision-making skills are required

Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

  • Employee Assistance Program

  • Retirement plans

  • Educational Assistance

  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time131 Main Street,Spencer,Massachusetts 0156210366Dollar Tree

From:

15

To:

15.5

What Dollar Tree employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Dollar Tree logo

About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US

View All Dollar Tree Jobs

Apply