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Customer Service Associate Jobs in Redmond, WA (NOW HIRING)

AA2IT

Customer Service Associate

Redmond, WA · On-site

$23 - $24/hr

Customer Service Associate Pay Rate:$23-24/HR on W2 Hours: 40 hours a week M-F 7-3:30 (Half hour lunch)- can be a little flexible Location: One Microsoft Way Duration: 3 months could extension ...

Savers - US

Customer Service Associate

Marysville, WA · On-site

$16 - $22/hr

Customer Service Associate Pay Rate: Our starting pay ranges from 20.80 to 27.40 depending on job duty/position. Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans ...

Savers | Value Village

Customer Service Associate

Kent, WA · On-site

$17.15 - $22.60/hr

Customer Service Associate Pay Rate: Our starting pay ranges from $17.15 to $22.60 depending on job duty/position. Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans ...

Savers Value Village

Customer Service Associate

Kent, WA · On-site

$17.15 - $22.60/hr

Customer Service Associate Pay Rate: Our starting pay ranges from $17.15 to $22.60 depending on job duty/position. Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans ...

Savers - US

Customer Service Associate

Issaquah, WA · On-site

$16.75 - $23/hr

Customer Service Associate Pay Rate: Our starting pay ranges from 21.00 - 27.67 depending on job duty/position. Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Redmond, WA

Customer Service Associate information

See Redmond, WA salary details

$9

$19

$30

How much do customer service associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer service associate in Redmond, WA is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Redmond, WA? The most popular types of Customer Service jobs in Redmond, WA are:
What job categories do people searching Customer Service Associate jobs in Redmond, WA look for? The top searched job categories for Customer Service Associate jobs in Redmond, WA are:
What cities near Redmond, WA are hiring for Customer Service Associate jobs? Cities near Redmond, WA with the most Customer Service Associate job openings:
Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Redmond, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,923 per year, or $19.2 per hour.

Customer Service Associate

AA2IT

Redmond, WA • On-site

$23 - $24/hr

Other

Re-posted 15 days ago

Job description

Title: Customer Service Associate
Pay Rate:$23-24/HR on W2
Hours: 40 hours a week
M-F 7-3:30 (Half hour lunch)- can be a little flexible
Location: One Microsoft Way
Duration: 3 months could extension
Potential to convert to FTE, If so, what rate:
Yes
Team Overview:
They will have a work station, 1 person job but there are supervisors onsite
Resource's typical working day:
Could require movement of 50lbs
Rest of the role is data entry
Creating tags from information, putting tags on boxes and then sorting the boxes
They do create shipping request, shipping labels
Must Have Skills:
Concentrate and give them a full work day
Basic computer skills
They have a shipping program, entering data
Have to decipher address that are international
They will be trained
Show up at work
Needs to be focused
Education
Pretty baseline
Software skills:
Basic Computer Skills
Interview Process:
Onsite Interview
Summary:
As a Customer Service Associate, you will guide the team responsible for assigning tasks related to resolving complex day-to-day and escalated issues
Kindly share resume with answers;
Q1: Tell me about your experience with shipping, warehouse support, data entry, or administrative work.
Q2: Have you worked in corporate roles involving: A: Shipping labels B: Sorting packages C: Tagging inventory D: Data entry

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