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Customer Service Associate Jobs in Matteson, IL (NOW HIRING)

Semper Solr

Customer Service Associate

Chicago, IL · On-site

$20 - $22/hr

As a Customer Service Associate, you'll be the face of our mission, delivering exceptional experiences to our customers every day. This role is ideal for you if you thrive in a lively atmosphere and ...

Hertz

Customer Service Associate

Chicago, IL · On-site

$18/hr

The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...

Doubek Medical Group

Customer Service Associate- DME

Alsip, IL · On-site

$14.75 - $20.25/hr

Durable Medical Equipment (DME) Customer Service Associate The Durable Medical Equipment (DME) Customer Service Associate must be eager-to-learn and possess a diligent work ethic. Also, the candidate ...

Jet Brite

Lead Customer Service Associate

Bolingbrook, IL · On-site

$18/hr

If so our, Lead Customer Service Associate at Jet Brite located at 600 E. Boughton Rd, Bolingbrook, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

Walgreens

Customer Service Associate

Schererville, IN

$13.25 - $18.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Dyer, IN

$14.50 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Schererville, IN

$13.25 - $18.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Oak Lawn, IL · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Family Dollar

Customer Service Associate I

Lowell, IN · On-site

$13.75 - $19/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Family Dollar

Customer Service Associate I

Posen, IL · On-site

$13.75 - $18.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Family Dollar

Customer Service Associate I

Blue Island, IL · On-site

$14 - $19.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Family Dollar

Customer Service Associate I

Homewood, IL · On-site

$14.25 - $19.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Matteson, IL

Customer Service Associate information

See Matteson, IL salary details

$8

$16

$27

How much do customer service associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer service associate in Matteson, IL is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $19.04 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Matteson, IL?

The most popular types of Customer Service jobs in Matteson, IL are:

What are popular job titles related to Customer Service Associate jobs in Matteson, IL?

For Customer Service Associate jobs in Matteson, IL, the most frequently searched job titles are:

What job categories do people searching Customer Service Associate jobs in Matteson, IL look for?

The top searched job categories for Customer Service Associate jobs in Matteson, IL are:

What cities near Matteson, IL are hiring for Customer Service Associate jobs?

Cities near Matteson, IL with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Matteson, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,250 per year, or $16.9 per hour.

Customer Service Associate

Semper Solr

Chicago, IL • On-site

$20 - $22/hr

Other

Re-posted 12 days ago

Job description

At Semper SolR, we're dedicated to inspiring the next generation with optimism, teamwork, and results. As a Customer Service Associate, you'll be the face of our mission, delivering exceptional experiences to our customers every day. This role is ideal for you if you thrive in a lively atmosphere and are passionate about both personal and professional growth. We prioritize a people-focused culture where hard work is celebrated with fun, and advancement opportunities are based on your performance and experience. We're searching for someone enthusiastic and driven, with a solid background in service. Your outstanding communication, listening, and problem-solving skills will be essential in providing top-notch customer interactions. If you're ready to engage with people and explore new opportunities in a fast-paced environment, let's connect. At Semper SolR, you'll find an exciting, professional setting where your growth is our focus. Join us and be a part of a team that truly values your ambitions and contributions. Responsibilities: • Engage with customers to understand their needs and provide tailored solutions. • Respond promptly to customer inquiries via phone, email, and chat, ensuring a seamless experience. • Collaborate with team members to resolve complex issues and enhance service delivery. • Maintain accurate records of customer interactions and transactions in our CRM system. • Educate customers on product features and benefits, empowering them to make informed decisions. • Handle customer complaints with empathy and professionalism, turning challenges into opportunities for growth. Qualifications: • Previous work in a customer-facing position. • Must have graduated from high school, received a G.E.D. or equivalent. • Display strong communication skills, active listening skills, and personal skills. Compensation: $20 - $22 hourly

• Engage with customers to understand their needs and provide tailored solutions. • Respond promptly to customer inquiries via phone, email, and chat, ensuring a seamless experience. • Collaborate with team members to resolve complex issues and enhance service delivery. • Maintain accurate records of customer interactions and transactions in our CRM system. • Educate customers on product features and benefits, empowering them to make informed decisions. • Handle customer complaints with empathy and professionalism, turning challenges into opportunities for growth.

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