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Customer Service Associate Jobs in Logan, UT (NOW HIRING)

WinnCompanies

Customer Service Representative

Logan, UT · On-site

$15.05 - $23.65/hr

Educate customers on Entrata's software and products * Provide root cause correction, not just ... Associate's degree or equivalent work experience * Proven ability to utilize, create and update ...

New

Entrata

Customer Service Representative

Logan, UT · Hybrid

$15.05 - $23.65/hr

Educate customers on Entrata's software and products * Provide root cause correction, not just ... Associate's degree or equivalent work experience * Proven ability to utilize, create and update ...

Entrata

Customer Service Representative

Logan, UT · Remote

$15.05 - $23.65/hr

Educate customers on Entrata's software and products * Provide root cause correction, not just ... Associate's degree or equivalent work experience * Proven ability to utilize, create and update ...

MKS Instruments

Customer Service Representative

Logan, UT · On-site

$13.75 - $18.75/hr

As a Customer Service Representative at MKS Instruments, you will partner with customer support in providing excellent communication to our external customers. In this role, you will report to the ...

Genuine Parts Company

Customer Service Representative

Logan, UT · On-site

$13.75 - $18.75/hr

Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. JOB DUTIES: • Responds to basic customer ...

Genuine Parts Company

Customer Service Representative

Logan, UT · On-site

$13.75 - $18.75/hr

Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. JOB DUTIES: • Responds to basic customer ...

Domino's Pizza

Customer Service Rep (7359)

Preston, ID · On-site

$15 - $20.25/hr

Ready to become a customer service superhero? Join our team of smile-spreading, problem-solving wizards at Dominos! As our new Customer Service Rep, you'll be the friendly face and voice of our ...

Domino's

Customer Service Rep (7359)

Preston, ID · On-site

$15 - $20.25/hr

Ready to become a customer service superhero? Join our team of smile-spreading, problem-solving wizards at Dominos! As our new Customer Service Rep, you'll be the friendly face and voice of our ...

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Customer Service Associate information

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How much do customer service associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer service associate in Logan, UT is $14.78, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $16.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Logan, UT? The most popular types of Customer Service jobs in Logan, UT are:
What job categories do people searching Customer Service Associate jobs in Logan, UT look for? The top searched job categories for Customer Service Associate jobs in Logan, UT are:
What cities near Logan, UT are hiring for Customer Service Associate jobs? Cities near Logan, UT with the most Customer Service Associate job openings:
Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Logan, UT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $30,749 per year, or $14.8 per hour.

Customer Service Representative

WinnCompanies

Logan, UT • On-site

$15.05 - $23.65/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New

Job description

Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
*This is a hybrid position based out of our Logan office, requiring 3 days per week on-site
Responsibilities:

  • Provide technical support and troubleshooting via telephone, ticket, and/or chat
  • Develop subject matter expertise in our core technologies, and at least one other technology specialty
  • Demonstrate professional, assertive, articulate, and friendly verbal and written communication in all aspects of your work while building confidence among all customers and stakeholders
  • Ability to actively listen, ask relevant questions, and challenge customers appropriately
  • Maintain ownership and communication responsibility for each assigned incident from initial report through resolution, even when others are engaged to achieve resolution
  • Educate customers on Entrata's software and products
  • Provide root cause correction, not just symptom relief. Ensure that all facets of the problem are evaluated to eliminate the recurrence of the issue
  • Champion customer issues from feedback through the delivery of a solution
  • Identify, document, and report issues with software, design, reliability, and maintenance issues to the proper teams, ensuring that they are aware of and are addressing customer expectations
  • Participate in team and department meetings
  • Assist with special projects and other duties as assigned
Minimum Qualifications:
  • 1+ years of work experience in a technical support capacity supporting B2B support to Enterprise level customers
  • Strong technical, analytical, and problem-solving skills for diverse issues in high-pressure, complex, multi-platform/system/vendor environments
  • Ability to adapt quickly to change, think on your feet, communicate positively, and work proactively
  • Excellent professional, written, and verbal communication skills with the ability to capture all details in written form fluidly during conversations. Communication is assertive, articulate, and friendly while building confidence across all stakeholders you work with
  • A proven passion for providing an exceptional customer experience
  • Strong attention to detail
Preferred Qualifications:
  • Associate's degree or equivalent work experience
  • Proven ability to utilize, create and update knowledge base resources in the course of your work
  • Industry experience in property management or property management-related software
  • Proven ability to utilize, create, and update knowledge base resources in the course of your work
  • Billingual

$15.05 - $23.65 an hour
This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.
Level - S2
Benefits:
Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.
Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.
HSA/FSA options and employer-paid disability benefits provided for eligible employees.
Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.
Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.
Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.
Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.
Bi-annual swag drops for employees
Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles.
Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.
It's a great place to work! Will you join us?
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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