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Customer Service Associate Jobs in Helena, MT (NOW HIRING)

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Client Service Associate 2

Helena, MT · On-site

$13.75 - $19/hr

Services: * Teaching * Learning Solutions * Data Systems * IT Solutions * Financial Solutions * Equity in Education * Equitable Education * Recovery Services Duties and Responsibilities * Client ...

Customer Service Rep

Helena, MT · On-site

$15.25 - $20.75/hr

Assesses customer need for additional products/services * Assesses customer compliance with physician orders * Answers questions and provides customer education regarding products/services

Customer Service Rep

Helena, MT · On-site

$15.25 - $20.50/hr

Assesses customer need for additional products/services * Assesses customer compliance with physician orders * Answers questions and provides customer education regarding products/services

Customer Service Representatives

Helena, MT

$14.50 - $19.50/hr

Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future We have immediate opportunities for Customer Service Representatives.Flexible day, evening and ...

Customer Service Representatives

Helena, MT · On-site

$14.50 - $19.50/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. Responsibilities: • Answer the telephone with a smile in your voice • ...

Customer Service Team Member

Helena, MT · On-site

$15.25 - $20.50/hr

DESCRIPTION Description We are looking for energetic, responsible and dependable Customer Service Team Members! No late nights or Sundays! These shifts are scheduled between the hours of 9 AM - 4:30 ...

Intake Client Associate

Helena, MT · On-site

$21 - $24/hr

Overview As the nation's leading provider of high-quality home care services, we empower our ... Proficiency in CRM software like Salesforce * Proficient with Microsoft Office Suite. Education and ...

Retail Sales - Part Time

Helena, MT

$14.25 - $16.25/hr

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is ...

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

... associates have one focus: to fill and dispense online orders. They locate, prepare, and package ... They make appropriate product substitutions and consult with the customer as needed to ensure ...

... associates have one focus: to fill and dispense online orders. They locate, prepare, and package ... They make appropriate product substitutions and consult with the customer as needed to ensure ...

Showing results 21-40

Customer Service Associate information

See Helena, MT salary details

$8

$15

$24

How much do customer service associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer service associate in Helena, MT is $15.43, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

What are the most commonly searched types of Customer Service jobs in Helena, MT?

The most popular types of Customer Service jobs in Helena, MT are:

What job categories do people searching Customer Service Associate jobs in Helena, MT look for?

The top searched job categories for Customer Service Associate jobs in Helena, MT are:

What cities near Helena, MT are hiring for Customer Service Associate jobs?

Cities near Helena, MT with the most Customer Service Associate job openings:

Infographic showing various Customer Service Associate job openings in Helena, MT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $32,087 per year, or $15.4 per hour.

Customer Service/Sales

Home Depot

Helena, MT • On-site

Full-time

Re-posted 12 days ago


Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,427 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description


Position Purpose:
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

What Home Depot employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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