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Customer Service Associate Jobs in Del Rio, TX (NOW HIRING)

Ross Stores

Retail Associate

Del Rio, TX · On-site

$14 - $16/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ...

Ross Stores, Inc

Retail Associate

Del Rio, TX

$12.25 - $14/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ...

Ross Stores

Retail Associate

Del Rio, TX · On-site

$12.25 - $14/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Ross Stores

Retail Associate

Del Rio, TX

$12.25 - $14/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

dd's Discounts Stores

Retail Associate

Del Rio, TX · On-site

$14 - $16/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ...

Ross Stores

Retail Associate

Del Rio, TX

$14 - $16/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ...

Five Below

Sales Associate

Del Rio, TX

$11.25 - $15.25/hr

We're looking for candidates with a passion for delivering outstanding customer service while ... associate schedules, and standard operating procedures * Must be able to remain in a stationary ...

Five Below

Sales Associate

Del Rio, TX · On-site

$11.25 - $15.25/hr

We're looking for candidates with a passion for delivering outstanding customer service while ... associate schedules, and standard operating procedures * Must be able to remain in a stationary ...

T-Mobile

Mobile Associate - Retail Sales

Del Rio, TX · On-site

$20/hr

Develop proficiency in customer service and sales to deliver personalized technology and service ... Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an ...

T-Mobile

Mobile Associate - Retail Sales

Del Rio, TX · On-site

$20/hr

Develop proficiency in customer service and sales to deliver personalized technology and service ... Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an ...

IBC Bank

Sales Associate (Part Time)

Del Rio, TX · On-site

$12.75 - $17.50/hr

Department: 400 Retail Sales and Service Job Summary: The Sales Associate position is responsible for providing efficient and accurate customer and financial services while delivering the "IBC ...

GameStop Inc

Seasonal Sales Associate (Store 5205)

Del Rio, TX · On-site

$12 - $13.25/hr

Provide best-in-class customer service by promptly greeting guests, assisting them with their video ... Meet associate performance expectations, including attendance, professional dress, and grooming ...

Home Depot

Freight/Receiving

Del Rio, TX · On-site

$15.50 - $18.75/hr

Direct customer interaction is frequently required for some positions and excellent customer service skills are required. The Freight/Receiving positions may include Freight Team Associate, Freight ...

Home Depot

Freight/Receiving

Del Rio, TX · On-site

$15.50 - $18.75/hr

Direct customer interaction is frequently required for some positions and excellent customer service skills are required. The Freight/Receiving positions may include Freight Team Associate, Freight ...

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Customer Service Associate information

See Del Rio, TX salary details

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How much do customer service associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer service associate in Del Rio, TX is $15.70, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $17.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Del Rio, TX? The most popular types of Customer Service jobs in Del Rio, TX are:
What job categories do people searching Customer Service Associate jobs in Del Rio, TX look for? The top searched job categories for Customer Service Associate jobs in Del Rio, TX are:
What cities near Del Rio, TX are hiring for Customer Service Associate jobs? Cities near Del Rio, TX with the most Customer Service Associate job openings:
Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Del Rio, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $32,654 per year, or $15.7 per hour.

Retail Associate

Ross Stores

Del Rio, TX • On-site

$14 - $16/hr

Part-time

Re-posted 21 days ago

Job description

GENERAL PURPOSE:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
ESSENTIAL FUNCTIONS:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.

COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.

PHYSICAL REQUIREMENTS/ADA:
  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

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