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Customer Service Associate Jobs in Brainerd, MN (NOW HIRING)

Domino's

Customer Service Rep(01900) - 22413 Mn-6

Deerwood, MN · On-site

$15.75 - $21.25/hr

Company Description Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious ...

Home Depot

Lot Associate

Baxter, MN · On-site

$16.50/hr

Lot Associates assist customers with the loading of their vehicles and also monitor and maintain ... customer service skills are required.

Home Depot

Lot Associate

Baxter, MN

$17.25 - $19/hr

Lot Associates assist customers with the loading of their vehicles and also monitor and maintain ... customer service skills are required.

KOHLS

Part-Time Retail Sales Associate

Baxter, MN · On-site

$14 - $20.20/hr

Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment

Kohl's

Part-Time Retail Sales Associate

Baxter, MN · On-site

$14 - $20.20/hr

Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment

Northdale Oil

Deli Associate /cashier

Pequot Lakes, MN · On-site

$14 - $16.50/hr

Job Overview The Deli Associate is a vital member of our organization, playing an essential role in ... Maintain high level of customer service. * Assist in performing, implementing, and enforcing ...

Northdale Oil Inc

Deli Associate /cashier

Pequot Lakes, MN · On-site

$14 - $16.50/hr

Description Job Overview The Deli Associate is a vital member of our organization, playing an ... Maintain high level of customer service. * Assist in performing, implementing, and enforcing ...

Northdale Oil Inc

Deli Associate /cashier

Pequot Lakes, MN · On-site

$14 - $16.50/hr

Description: Job Overview The Deli Associate is a vital member of our organization, playing an ... Maintain high level of customer service. * Assist in performing, implementing, and enforcing ...

Old National Bank

Client Service Representative

Aitkin, MN · On-site

$17 - $27.50/hr

Client Service Representative Job Locations US-MN-Aitkin Category/Function Retail Banking Center ... We are seeking individuals who are customer focused and have a strong desire to help our clients ...

Circle K

Team Member

Deerwood, MN · On-site

$15.75 - $21.25/hr

Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun!

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Brainerd, MN

Customer Service Associate information

See Brainerd, MN salary details

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How much do customer service associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service associate in Brainerd, MN is $16.77, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $18.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Brainerd, MN? The most popular types of Customer Service jobs in Brainerd, MN are:
What job categories do people searching Customer Service Associate jobs in Brainerd, MN look for? The top searched job categories for Customer Service Associate jobs in Brainerd, MN are:
What cities near Brainerd, MN are hiring for Customer Service Associate jobs? Cities near Brainerd, MN with the most Customer Service Associate job openings:
Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Brainerd, MN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,878 per year, or $16.8 per hour.

Customer Service Representative - Appointment Coordinator

Mills Automotive

Baxter, MN • On-site

$16 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Customer Service Representative

We're seeking a friendly and organized Customer Service Representative to join our team. In this role, you'll be the first point of contact for our customers, helping them schedule service appointments and ensuring a smooth experience from their initial call through to their visit.

Primary Responsibilities:

  • Answer incoming calls and respond to inquiries about our services
  • Schedule, confirm, and manage service appointments efficiently
  • Maintain accurate records in our scheduling system
  • Provide clear information about services, timing, and what customers can expect
  • Handle appointment changes and cancellations professionally
  • Follow up with customers as needed to ensure satisfaction

What We're Looking For:

  • Excellent communication skills and a genuine desire to help people
  • Strong organizational abilities and attention to detail
  • Comfortable using scheduling software and learning new systems
  • Ability to remain calm and professional during busy periods
  • Reliable and punctual with a positive attitude

The starting hourly pay rate range for this position is $16.00 – $18.00+ and will be evaluated based upon relevant skills, training, experience, education and other job-related factors permitted by law.

We offer YOU:

  • Opportunity for growth and advancement within our Company!
  • Leader in our industry for overall Employment Package!
  • Medical Insurance
  • Dental Insurance
  • Vision Plan
  • Health Savings Account
  • Cafeteria Plan
  • Life Insurance
  • Employer sponsored 401(k) & potential Profit Sharing
  • Paid Time Off
  • Designated Paid Holidays

The Health, Wellness, and Safety of our Team Members is a Top Priority for our Company!

Mills - A Trusted Tradition Since 1922!

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