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Customer Service Associate Jobs in Brainerd, MN (NOW HIRING)

If so our, Lead Customer Service Associate at ZIPS Car Wash located at 7560 Universal Dr N, Baxter, MN, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

If so our, Lead Customer Service Associate at ZIPS Car Wash located at 7560 Universal Dr N, Baxter, MN, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

If so our, Lead Customer Service Associate at ZIPS Car Wash located at 7560 Universal Dr N, Baxter, MN, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

Customer Service Associate II

Crosby, MN · On-site

$14.25 - $19.50/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Customer Service Associate II

Crosby, MN · On-site

$14.25 - $19.50/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Customer Service Associate I

Aitkin, MN · On-site

$15.50 - $21.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Aitkin, MN · On-site

$15.50 - $21.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Brainerd, MN · On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Brainerd, MN · On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Crosby, MN

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Baxter, MN · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Crosby, MN · On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Baxter, MN

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales

Baxter, MN · On-site

$16.50 - $19.50/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Associate degree in Business or a related field, or an equivalent combination of education and experience. * Proficiency with Microsoft Office. * Strong customer service skills with a commitment to ...

Associate degree in Business or a related field, or an equivalent combination of education and experience. * Proficiency with Microsoft Office. * Strong customer service skills with a commitment to ...

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Customer Service Associate information

See Brainerd, MN salary details

$8

$16

$26

How much do customer service associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer service associate in Brainerd, MN is $16.77, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $18.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

What are the most commonly searched types of Customer Service jobs in Brainerd, MN? The most popular types of Customer Service jobs in Brainerd, MN are:
What job categories do people searching Customer Service Associate jobs in Brainerd, MN look for? The top searched job categories for Customer Service Associate jobs in Brainerd, MN are:
What cities near Brainerd, MN are hiring for Customer Service Associate jobs? Cities near Brainerd, MN with the most Customer Service Associate job openings:
Infographic showing various Customer Service Associate job openings in Brainerd, MN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,878 per year, or $16.8 per hour.

Lead Customer Service Associate

Zips Car Wash

Baxter, MN • On-site

$17/hr

Other

Re-posted 12 days ago


Zips Car Wash rating

3.6

Company rating: 3.6 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

360th of 363 rated vehicle maintenance


Job description

Why You'll Love This Job
Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at ZIPS Car Wash located at 7560 Universal Dr N, Baxter, MN, is the perfect position for you!
You will bring joy to people's journeys by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you will have the opportunity to make a significant impact while earning rewards for outstanding performance!
Pay: $17 / hour + Bonus & Commission Pay!

Rewards for YOU:

  • Competitive Hourly Pay
  • Incentive/Commission Pay
  • DailyPay. Get paid daily!
  • Flexible Scheduling; Morning & Evening Shifts Available
  • Tuition Reimbursement
  • Free Car Washes
Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated!
Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!
Responsibilities
  • Welcome and engage with customers in a warm, friendly manner
  • Engage customers while selling and promoting our Unlimited Wash Club
  • Safely and efficiently load every vehicle with clear hand signals and a smile
  • Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests
  • Maintain all aspects of the site to ensure it runs beautifully
  • Keyholder responsibilities: Perform opening & closing the site for service
Skills & Qualifications
  • 18 years of age or older
  • Positive attitude
  • Preferred : Previous car wash industry experience
  • Preferred: Previous leadership experience
  • Ability to work flexible hours including weekends and holidays

LCSA_MNBAX_Universal
Job number: 171875

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