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Customer Service Associate Jobs in Georgia (NOW HIRING)

Friendly Express

Customer Service Associate

Brunswick, GA · On-site

$13 - $18/hr

Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they ...

Friendly Express

Customer Service Associate

Nahunta, GA

$12.75 - $17.50/hr

Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they ...

Friendly Express

Customer Service Associate

Kingsland, GA

$12.50 - $17.25/hr

Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they ...

Friendly Express

Customer Service Associate

Darien, GA · On-site

$10 - $12/hr

Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they ...

Friendly Express

Customer Service Associate

Kingsland, GA · On-site

$11 - $12/hr

Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they ...

Friendly Express

Customer Service Associate

Darien, GA · On-site

$11 - $13/hr

Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they ...

Friendly Express

Customer Service Associate

Brunswick, GA · On-site

$11 - $14/hr

Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they ...

Friendly Express

Customer Service Associate

Waynesville, GA · On-site

$10.50 - $11/hr

Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they ...

Friendly Express

Customer Service Associate

Nahunta, GA · On-site

$12.75 - $17.50/hr

Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they ...

Friendly Express

Customer Service Associate

Waynesville, GA · On-site

$14 - $19.25/hr

Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they ...

Friendly Express

Customer Service Associate

Waynesville, GA · On-site

$14 - $19.25/hr

Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they ...

Friendly Express

Customer Service Associate

Darien, GA · On-site

$10 - $12/hr

Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Georgia

Customer Service Associate information

See Georgia salary details

$7

$14

$23

How much do customer service associate jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer service associate in Georgia is $14.47, according to ZipRecruiter salary data. Most workers in this role earn between $11.78 and $16.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges Customer Service Associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What are Customer Service Associates?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What Do Customer Service Associates Do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Georgia? The most popular types of Customer Service jobs in Georgia are:
What are popular job titles related to Customer Service Associate jobs in Georgia? For Customer Service Associate jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Customer Service Associate jobs in Georgia look for? The top searched job categories for Customer Service Associate jobs in Georgia are:
What cities in Georgia are hiring for Customer Service Associate jobs? Cities in Georgia with the most Customer Service Associate job openings:
Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Georgia as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, 5% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $30,100 per year, or $14.5 per hour.
Customer Service Associate

Customer Service Associate

Friendly Express

Brunswick, GA • On-site

$13 - $18/hr

Full-time

Posted 27 days ago

Job description

Description:

Job Title: Customer Service Associate

Department: Store Operations


Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a

crucial role because they create the first and last impression with customers in their store every day. The Customer

Service Associate is responsible for supporting the management team in facilitating and completing all store level tasks

including food preparation, cash register duties, customer service, cleaning and all other related functions. The

Customer Service Associate ensures an exceptional customer experience by providing world class customer service and

fosters a cohesive, collaborative, team-oriented relationship with all team members.


Essential Functions:

-Smile and greet customers in a friendly manner as they enter the store. Provide a fast, friendly and enjoyable

shopping experience whether they are a gas/fuel, a retail sales, or a food service guest Respond to customer requests in

a timely and efficient manner. Engage each customer genuinely and thank them for their business.

-Operate a cash register adhering to all Company policies and standards. Maintain proper cash levels and follow all

cash handling and shift change processes and procedures to ensure no cash shortages occur. Complete customer transactions

including gas/fuel, retail sales, and food service items.

-Adhere to federal and state laws, and company policy regarding the sale of alcohol, tobacco, lottery and all other

age restricted products.

-Ensure the proper execution of assigned foodservice programs and procedures. Assure fresh, quality food, hot coffee

and beverages are available at all times.

-Follow Friendly Express uniform, appearance, and dress code policies.

-Adhere to the execution of established safety and security policies and procedures

-Ensure the proper execution of all assigned store level marketing programs.

-Suggestively sell promotions, food and beverage specials and Friendly Express loyalty programs.

-Maintain a clean customer-ready store inside and outside.

-Complete all store housekeeping functions (i.e., Cleaning, dusting, sweeping, mopping, emptying trash, cleaning

restrooms, cleaning food service equipment, policing parking areas and lot, cleaning gas pumps, etc.)

-Replenish products and supplies to ensure in stock conditions at all times. Rotate and front-face stock to ensure

freshness and quality of products and easy customer access. Remove damaged and out-of-code merchandise from the shelves.

-Keep store looking neat and attractive.

-Communicate with Management team regarding customer requests or complaints and any vendor related concerns. Report

all theft and any suspected shoplifting.

-Check in external and internal vendors according to standards and procedures.

-Follow all company policies, procedures, and quality standards.

-Assume other duties and responsibilities as assigned to accommodate store operational needs.

-Represent the Friendly Express brand by exemplifying Friendly Express core values.


Requirements:

-Must be at least 18 years of age to be considered for this position.

-Ability to Multi-task, perform repeated bending, reaching, prolonged standing, and be able to occasionally lift up to

50 pounds.

-Basic language and mathematical skills.

-Ability to read and comprehend simple instructions, short correspondence, and memos.

-Willingness to work weekends, nights, and holidays as scheduled.

-Must be able to reliably report to work on time, as scheduled.