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Customer Service Associate I Jobs in Quebec (NOW HIRING)

Walmart

CA$18.75/hr

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build ... This position is well suited for individuals seeking an engaging role in customer service or retail.

Walmart

CA$18.75/hr

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build ... This position is well suited for individuals seeking an engaging role in customer service or retail.

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All JobsCustomer Service Associate I JobsCustomer Service Associate I Jobs in Quebec

Customer Service Associate I information

What is the difference between Customer Service Associate I vs Customer Service Representative?

AspectCustomer Service Associate ICustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentRetail, call centers, service desksCall centers, retail, corporate offices
Industry UsageCommon in retail and service sectorsWidespread across various industries
Job FocusAssisting customers with basic inquiries and transactionsHandling customer inquiries, resolving issues, providing information

Both roles typically require similar credentials and are used across retail and service industries. The main difference lies in the job scope; Customer Service Associate I often focuses on basic tasks, while Customer Service Representative may handle more complex issues. Understanding these distinctions can help job seekers identify the right position for their skills and career goals.

What does a customer service associate I do?

A Customer Service Associate I handles customer inquiries, provides information about products or services, and resolves issues to ensure customer satisfaction. They often use communication tools like phone, email, or chat and may follow company protocols or scripts to assist customers effectively.

What job categories do people searching Customer Service Associate I jobs in Quebec look for?

The top searched job categories for Customer Service Associate I jobs in Quebec are:

Customer Service Associate I jobs near you
Infographic showing various Customer Service Associate I job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

(CAN) OMNI Customer Fulfillment Associate

On-site

Walmart
Retail • 10K+ employees
Learn more about Walmartexternal

CA$18.75/hr

Full-time

Re-posted 11 days ago

Key responsibilities

  • Pick, pack, and prepare customer orders with accuracy and attention to detail.

  • Ensure product quality and order accuracy by selecting high-quality items and completing all required documentation.

  • Maintain a clean, safe, and organized work area while following safety, food hygiene, and quality standards.

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,744 frontline employees who took The Breakroom Quiz

Job description

Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fastpaced retail environment. In this role, you pick, pack, and dispense online orders with a strong focus on accuracy, quality, and customer satisfaction, while following safety and food hygiene standards. By helping deliver a seamless online shopping experience, you play an important role in building customer trust and loyalty. This position is well suited for individuals seeking an engaging role in customer service or retail.What you'll do...

WHAT YOU'LL DO
Pick, Pack, and Prepare Customer Orders
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities, and product codes.
Ensure Product Quality and Order Accuracy
Selects fresh, high-quality products and removes damaged or unsuitable items. Completes all required documentation and labels accurately, including pick slips and shipping labels.
Maintain Efficient and Organized Packing
Packs totes efficiently to make the best use of space while maintaining product quality and safety standards.
Support Customers and Team Operations
Balances fulfillment tasks with positive customer interaction, providing assistance and helping resolve issues when needed.
Follow Safety, Food Hygiene, and Quality Standards
Maintains a clean and safe work area by following food hygiene and safety procedures, cleaning spills promptly, and ensuring totes are clean before use. Operates equipment safely and completes required safety checks. Demonstrates flexibility and contributes ideas to improve processes, productivity, and customer satisfaction.
Flexibility (Availability/Work Schedule)
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service.
POTENTIAL CHALLENGES IN THIS ROLE
High Task Volume in a Fast-Paced Environment
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.
Physical Demands
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.
WHY YOU'LL ENJOY WORKING HERE
Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.
Appreciation for Your Efforts
Your contributions are recognized and valued.
Career Growth Opportunities
Build your skills and advance your career with us.
Meaningful Impact
Take pride in helping customers save money and live better.


The minimum rate of pay for this position starts from $18.75.


Le taux horaire minimum pour ce poste debute a 18.75.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

1470 Av Jules-Verne, Sainte-Foy, QC G2G 2R5, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

What Walmart employees say

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

Social media

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