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Customer Service Associate I Jobs in Quebec (NOW HIRING)

Provide high-quality customer service to our clientele. * Perform various tasks within the assigned department, such as merchandizing products. Desired Profile : * Provide friendly and personal ...

Provide high-quality customer service to our clientele. * Perform various tasks within the assigned department, such as merchandizing products. Desired Profile : * Provide friendly and personal ...

Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and professional ...

CA$18.75/hr

Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and professional ...

CA$19.05/hr

Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in ... Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company ...

As a Customer Service Counter Attendant at Tim Hortons, your top priority is guest satisfaction ... By submitting this application, I acknowledge that most Tim Hortons ยฎ restaurants are ...

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Customer Service Associate I information

What is the difference between Customer Service Associate I vs Customer Service Representative?

AspectCustomer Service Associate ICustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentRetail, call centers, service desksCall centers, retail, corporate offices
Industry UsageCommon in retail and service sectorsWidespread across various industries
Job FocusAssisting customers with basic inquiries and transactionsHandling customer inquiries, resolving issues, providing information

Both roles typically require similar credentials and are used across retail and service industries. The main difference lies in the job scope; Customer Service Associate I often focuses on basic tasks, while Customer Service Representative may handle more complex issues. Understanding these distinctions can help job seekers identify the right position for their skills and career goals.

What does a customer service associate I do?

A Customer Service Associate I handles customer inquiries, provides information about products or services, and resolves issues to ensure customer satisfaction. They often use communication tools like phone, email, or chat and may follow company protocols or scripts to assist customers effectively.

What job categories do people searching Customer Service Associate I jobs in Quebec look for?

The top searched job categories for Customer Service Associate I jobs in Quebec are:

Infographic showing various Customer Service Associate I job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Customer Service Associate

Montreal, QC โ€ข On-site

Full-time, Part-time

Posted 21 days ago


Job description

Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating creativity and building meaningful relationships with its staff, partners, and clientele. The company cares about the environment and about the communities in which it does business.

Simons is recognized as a fashion authority with an original shopping concept. Exclusive collections, emerging local and nationally recognized brands, and pieces by top designer names are all available under one roof in the store's distinctive zones.

Full Time, Short time and Part Time


Key Responsibilities :

  • Provide high-quality customer service to our clientele.
  • Perform various tasks within the assigned department, such as merchandizing products.

Desired Profile :

  • Provide friendly and personal customer service.
  • Enjoy fashion and interacting with people.
  • Able to communicate in the official language of the province of the Simons store for which the candidate is applying.
  • Quebec: French
  • Ottawa: English(French considered an asset)
  • Ontario, Alberta, British Columbia and Nova Scotia: English

Benefits Available :

  • A telemedicine service and Employee and Family Assistance Program.
  • Group insurance plan and RRSP.
  • Up to 40% off Simons purchases.

At Simons, people are at the heart of all that we do. We pay special attention to the well-being of our employees and their families, highlighting important moments that mark their journey, including service anniversaries and significant life milestones.

Creativity, community, and respect are an integral part of our DNA. We offer everyone the opportunity to build a career that's suited to them, whether that's at our stores, head office, or Campus in Quebec City. Proud to recognize our teams' contributions, we provide competitive work conditions as well as a comprehensive and scalable range of benefits. We also promote flexibility and a welcoming, inclusive, and caring work environment, where everybody can reach their full potential.

Take this opportunity to join our dedicated team and make a difference at a company where people are the top priority.