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Customer Service Assistant Jobs in North Riverside, IL

Roehl Transport

Customer Service Assistant

Gary, IN · On-site

$17.25 - $23.75/hr

As a Customer Service Assistant with Roehl Transport, you play a key part in our mission of delivering "confidence and satisfaction" to our customers. In this position, you will: * Schedule pick-up ...

Compass Group

CUSTOMER SERVICE ASSISTANT

Bloomingdale, IL · On-site

$17.50 - $24/hr

* We are hiring immediately for a full time CUSTOMER SERVICE ASSISTANT position. * Location : Canteen - 171 Covington Lane, Bloomingdale, IL 60108. Note: online applications accepted only. * Schedule ...

City Winery

Service Assistant

Chicago, IL · On-site

$15.50 - $20.50/hr

City Winery to deliver the highest end combined culinary and cultural experience to our customers ... Position Summary Service Assistants are responsible for providing a clean and pleasant dining ...

City Winery International

Service Assistant

Chicago, IL · On-site

$15.50 - $20.50/hr

City Winery to deliver thehighest end combined culinary and cultural experience to our customers ... The Service Assistant directly supports serversand/or bartenders during service, performing any ...

City Winery Chicago

Service Assistant

Chicago, IL · On-site

$15.50 - $20.50/hr

City Winery to deliver thehighest end combined culinary and cultural experience to our customers ... The Service Assistant directly supports serversand/or bartenders during service, performing any ...

Calumet College

Food Service Assistant

Whiting, IN · On-site

$17 - $21.50/hr

Job Summary We are seeking a reliable and hardworking Food Service Assistant to support kitchen operations and ensure a positive dining experience for our customers. This role plays a key part in ...

Aag

Customer Service /Administrative Asst.

Winnetka, IL · On-site

$17.75 - $23/hr

The Customer Services Representative is responsible for the increase in customer satisfaction and ... AAG Inc is also looking for a part-time Administrative Asst with Logistics Experience !!! The ...

Chefs' Warehouse

Data Entry

Chicago, IL · On-site

$20 - $21/hr

Cooperate with other members of the sales and production team to ensure the customer receives an excellent level of service. * Assist with processing special orders and customer price lists. * Run ...

TopBuild Corp.

Customer Service

Hammond, IN · On-site

$20 - $40/hr

Exemplary customer service skills, analytics and problem- solving skills. * Proficient computer ... assist in prioritizing your wellbeing. Listed below are a few of our available benefits:

Topbuild

Customer Service

Hammond, IN · On-site

$20 - $40/hr

Exemplary customer service skills, analytics and problem- solving skills. * Proficient computer ... assist in prioritizing your wellbeing. Listed below are a few of our available benefits:

Conway Dressing for Salads

Be Seen First

Account Manager/Customer Service Representative

Franklin Park, IL · On-site

Monitor customer satisfaction and identify opportunities to improve service. * Assist with onboarding new customers and educating them on products and services. * Perform additional administrative ...

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Customer Service Assistant information

See North Riverside, IL salary details

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How much do customer service assistant jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for customer service assistant in North Riverside, IL is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $23.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a Customer Service Assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

Is a CSA job stressful?

A Customer Service Assistant (CSA) job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. However, stress levels vary depending on the work environment, training, and individual coping skills.

What jobs pay 4000 a week without a degree?

Customer Service Assistants typically do not earn $4,000 a week without advanced experience or supervisory responsibilities. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or skilled trades where commissions or bonuses significantly boost income. Success in such roles usually depends on performance, skills, and experience rather than formal education alone.

What Is a Customer Service Assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by Customer Service Assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

How can I make 2000 a week working from home?

A Customer Service Assistant can increase earnings by working multiple shifts, taking on overtime, or handling high-volume accounts. Developing strong communication skills and using remote customer service tools can improve productivity and earning potential, but reaching $2000 weekly typically requires additional roles or freelance opportunities in customer support or related fields.

What is the work of a customer service assistant?

A customer service assistant helps customers by answering questions, resolving issues, and providing information about products or services. They often work in retail, call centers, or service environments, using communication skills and sometimes customer management tools to ensure a positive experience.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in North Riverside, IL? The most popular types of Customer Service jobs in North Riverside, IL are:
What cities near North Riverside, IL are hiring for Customer Service Assistant jobs? Cities near North Riverside, IL with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Customer Service Assistant

Customer Service Assistant

Roehl Transport

Gary, IN • On-site

$17.25 - $23.75/hr

Full-time

Medical, Dental, Retirement, PTO

Posted yesterday

Roehl Transport rating

7.7

Company rating: 7.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

The Opportunity:
Now is your chance to help move America's freight as a Customer Service Assistant (CSA) with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA President's Award-winning carrier!
As a Customer Service Assistant with Roehl Transport, you play a key part in our mission of delivering "confidence and satisfaction" to our customers. In this position, you will:
  • Schedule pick-up and delivery appointments for freight while taking into account factors such as customer requirements, legal transit time, and driver productivity
  • Communicate effectively with customers via telephone, email, and other forms of communication to grow and develop relationships
  • Work collaboratively with Roehl teammates to identify and resolve customer and scheduling conflicts
  • Maintain accurate notes regarding customer interactions and preferred scheduling protocols
  • Entering Customer loads with accurate information and in a timely manner
  • Managing trailer pools as needed to maintain customers' expectations
  • Using your knowledge and skills to make educated decisions
  • Ensure all loads are meeting the customers' service expectations

The Fit:
In this role, you work directly with customers, fleet managers, and your customer service team to develop business, find creative solutions and build strong relationships established on trust. As a Customer Service Assistant you will be developing your knowledge and skills in transportation to be able to advance into Customer Service Representative position.
Therefore, you must possess the following skills:
  • Effective & timely communication with a diverse audience through multiple modes
  • Creative problem-solving
  • Strategic thinking
  • Collaboration with team members
  • Strong desire to develop and learn new skills
  • Strong decision making skills based on information provided
  • Thrive in a fast pass environment
  • Strong time management skills
  • Adaptability to changing priorities

The Wage:
You will earn a competitive salary and have the opportunity to earn two monthly bonuses Additionally, you are eligible for medical, dental, 401k, profit sharing, paid time off, and tuition reimbursement if you are interested in advancing your education.
The Company:
Roehl Transport was founded by Everett Roehl in 1962 when he began providing motor carrier service with a single truck. Now, more than 60 years later, Roehl Transport is one of North America's safest trucking companies as recognized by the American Trucking Association (ATA). Roehl Transport is a 5-time recipient of the ATA President's Award, the trucking industry's highest safety honor.
At Roehl Transport, our values guide our daily interactions with each other and our customers. Each day we live our values of Safety, Driver Driven, Innovation, Unity in Diversity, Delivering Success, and Do the Right Thing. We work hard and have fun collaborating as we accomplish our goals.

What Roehl Transport employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom

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About Roehl Transport

Sourced by ZipRecruiter

Roehl Transport was founded by Everett Roehl in 1962 when he began providing motor carrier service with a single truck. Sixty years later, Roehl Transport, still family-owned, has grown to one of the nation's largest, most progressive, and safest transportation and logistics companies. At Roehl Transport, our values guide our daily interactions with each other and our customers. Each day we live our values of Safety, Driver Driven, Innovation, Unity in Diversity, Delivering Success, and Do the Right Thing. We work hard and have fun collaborating as we accomplish our goals.

Industry

Trucking

Company size

1,001 - 5,000 Employees

Headquarters location

Marshfield, WI, US

Year founded

1962

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