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Customer Service Assistant Jobs in Montclair, NJ

Dutuc

Customer Service Assistant

New York, NY · On-site

$3.8K - $4.4K/hr

Job Summary We are seeking a friendly and motivated Customer Service Assistant to support customer engagement, product education, and sales initiatives. This role is ideal for individuals who enjoy ...

New

100 Church Street Club Inc

Service Assistant

Manhattan, NY · On-site

$16.50 - $22/hr

Role Overview The Server Assistant plays an essential role in delivering a seamless dining ... Customer Service * Strong Communication Skills * Fine Dining Service * Ability to work in a fast ...

The OLB Group Inc.

Customer Service

New York, NY · On-site

$17.50 - $23.75/hr

NONE Answer calls professionally to provide information about products and services. Assist with questions or concerns pertaining to merchant account and billing statements. Handle customer ...

Workforce 1

Customer Service Associate

Staten Island, NY · On-site

$17 - $20/hr

Greet customers promptly and provide friendly, courteous service. * Assist customers with locating products and answering questions. * Operate the cash register and process transactions accurately.

GSP Campaigns

Customer Service Representative

New York, NY · On-site

$17.50 - $23.75/hr

Provide clear information about our products/services. * Assist customers with questions, sign-ups, or purchases. * Ensure an excellent customer experience at all times. * Support the team in setting ...

Jobs for Humanity

Customer Service Associate

New York, NY · On-site +1

$15.75 - $22/hr

Company Description We are looking for a motivated and customer-focused professional to join our ... services Assist with client account management, ensuring accurate records and issue resolution ...

Alstom

Customer Service Manager

Jamaica, NY · On-site

Day-to-day, you'll work closely with teams across the business (such as safety, operations, and customer service), assist in team conflict resolution and employee experience enhancement, and much ...

Alstom

Customer Service Manager

Jamaica, NY · On-site

Day-to-day, you'll work closely with teams across the business (such as safety, operations, and customer service), assist in team conflict resolution and employee experience enhancement, and much ...

Alstom

Customer Service Manager

Jamaica, NY · On-site

Day-to-day, you'll work closely with teams across the business (such as safety, operations, and customer service), assist in team conflict resolution and employee experience enhancement, and much ...

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How much do customer service assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service assistant in Montclair, NJ is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $23.27 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Montclair, NJ?

The most popular types of Customer Service jobs in Montclair, NJ are:

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For Customer Service Assistant jobs in Montclair, NJ, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Montclair, NJ look for?

The top searched job categories for Customer Service Assistant jobs in Montclair, NJ are:

What cities near Montclair, NJ are hiring for Customer Service Assistant jobs?

Cities near Montclair, NJ with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Montclair, NJ as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $42,444 per year, or $20.4 per hour.

Customer Service Assistant

Dutuc

New York, NY • On-site

$3.8K - $4.4K/hr

Full-time

Posted yesterday

New

Job description

About Us

Dutuc represents the way great teams work: calm on the surface, focused underneath and always moving forward. It gives the brand a signature without making it childish.The duck appears as a guide, a small interaction, a map pin, a support icon and a launch celebration. Enough to be unforgettable. Never enough to distract.

Job Summary

We are seeking a friendly and motivated Customer Service Assistant to support customer engagement, product education, and sales initiatives. This role is ideal for individuals who enjoy helping customers, understanding their needs, recommending solutions, and building positive relationships.

Responsibilities
  • Assist customers with questions about products and services.
  • Provide friendly, professional assistance throughout the customer experience.
  • Identify customer needs and recommend appropriate solutions.
  • Introduce customers to relevant products and services based on their needs.
  • Maintain accurate customer records and interaction information.
  • Support promotional and customer acquisition activities.
  • Collaborate with team members to achieve customer service and sales objectives.
  • Participate in ongoing training and professional development.
Qualifications
  • High school diploma or equivalent required.
  • Strong communication and interpersonal skills.
  • Friendly, professional, and customer-focused attitude.
  • Strong listening, problem-solving, and relationship-building abilities.
  • Goal-oriented and eager to learn.
  • Excellent organizational and multitasking skills.
  • Reliable, adaptable, and self-motivated.
  • Previous experience in customer service, sales, retail, hospitality, or support is a plus but not required.