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Customer Service Assistant Jobs in Longview, TX (NOW HIRING)

Customer Service - Gilmer

Longview, TX · On-site

$14.25 - $19.50/hr

Customer Service: Your job here at Chicken Express may include any of the following: Taking orders ... Keeping the prep area and kitchen organized and clean. * Assist the kitchen staff as needed. Cook:

Customer Service - Gladewater

Gladewater, TX · On-site

$12.25 - $16.75/hr

Customer Service: Your job here at Chicken Express may include any of the following: Taking orders ... Keeping the prep area and kitchen organized and clean. * Assist the kitchen staff as needed. Cook:

Customer Service - Kilgore

Kilgore, TX · On-site

$13.25 - $18/hr

Customer Service: Your job here at Chicken Express may include any of the following: Taking orders ... Keeping the prep area and kitchen organized and clean. * Assist the kitchen staff as needed. Cook:

Customer Service - Marshall

Marshall, TX · On-site

$13 - $17.75/hr

Customer Service: Your job here at Chicken Express may include any of the following: Taking orders ... Keeping the prep area and kitchen organized and clean. * Assist the kitchen staff as needed. Cook:

Customer Service - Judson

Longview, TX · On-site

$14.25 - $19.50/hr

Customer Service: Your job here at Chicken Express may include any of the following: Taking orders ... Keeping the prep area and kitchen organized and clean. * Assist the kitchen staff as needed. Cook:

Customer Service - Henderson

Henderson, TX · On-site

$14.75 - $20/hr

Customer Service: Your job here at Chicken Express may include any of the following: Taking orders ... Keeping the prep area and kitchen organized and clean. * Assist the kitchen staff as needed. Cook:

Customer Service/Cashier

Longview, TX · On-site

$11.50 - $15.25/hr

To operate cash register and assist with front line food preparation procedures. Also wipes tables ... Ensure customer satisfaction by providing quick, efficient service and quality products. * Provide ...

Customer Service/Cashier

Longview, TX · On-site

$11.50 - $15.25/hr

To operate cash register and assist with front line food preparation procedures. Also wipes tables ... Ensure customer satisfaction by providing quick, efficient service and quality products. * Provide ...

Customer Service/Cashier

Longview, TX · On-site

$11.50 - $15.25/hr

To operate cash register and assist with front line food preparation procedures. Also wipes tables ... Ensure customer satisfaction by providing quick, efficient service and quality products. * Provide ...

Customer Service/Cashier

Gilmer, TX · On-site

$11.25 - $14.75/hr

To operate cash register and assist with front line food preparation procedures. Also wipes tables ... Ensure customer satisfaction by providing quick, efficient service and quality products. * Provide ...

Customer Service/Cashier

Gilmer, TX · On-site

$11.25 - $14.75/hr

To operate cash register and assist with front line food preparation procedures. Also wipes tables ... Ensure customer satisfaction by providing quick, efficient service and quality products. * Provide ...

Customer Service/Cashier

Longview, TX · On-site

$11.50 - $15.25/hr

To operate cash register and assist with front line food preparation procedures. Also wipes tables ... Ensure customer satisfaction by providing quick, efficient service and quality products. * Provide ...

Customer Service/Cashier

Kilgore, TX · On-site

$10.75 - $14/hr

To operate cash register and assist with front line food preparation procedures. Also wipes tables ... Ensure customer satisfaction by providing quick, efficient service and quality products. * Provide ...

Customer Service/Cashier

Kilgore, TX · On-site

$10.75 - $14/hr

To operate cash register and assist with front line food preparation procedures. Also wipes tables ... Ensure customer satisfaction by providing quick, efficient service and quality products. * Provide ...

Customer Service/Cashier

Marshall, TX · On-site

$10.75 - $14/hr

To operate cash register and assist with front line food preparation procedures. Also wipes tables ... Ensure customer satisfaction by providing quick, efficient service and quality products. * Provide ...

Customer Service/Cashier

Longview, TX · On-site

$11.50 - $15.25/hr

To operate cash register and assist with front line food preparation procedures. Also wipes tables ... Ensure customer satisfaction by providing quick, efficient service and quality products. * Provide ...

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Customer Service Assistant information

See Longview, TX salary details

$10

$17

$25

How much do customer service assistant jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for customer service assistant in Longview, TX is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.34 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.

What are the most commonly searched types of Customer Service jobs in Longview, TX?

The most popular types of Customer Service jobs in Longview, TX are:

What are popular job titles related to Customer Service Assistant jobs in Longview, TX?

For Customer Service Assistant jobs in Longview, TX, the most frequently searched job titles are:

What cities near Longview, TX are hiring for Customer Service Assistant jobs?

Cities near Longview, TX with the most Customer Service Assistant job openings:

Infographic showing various Customer Service Assistant job openings in Longview, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,107 per year, or $17.8 per hour.

Customer Service - Gilmer

Chicken Express

Longview, TX • On-site

$14.25 - $19.50/hr

Part-time

Re-posted 11 days ago


Chicken Express rating

5.8

Company rating: 5.8 out of 10

Based on 91 frontline employees who took The Breakroom Quiz

25th of 107 rated fast food restaurants


Job description

Customer Service:

Your job here at Chicken Express may include any of the following: Taking orders, processing payment and accurate cash handling as well as, prepping and packing orders.  Maintaining a clean and stocked counter area and dining room.  Knowing and promoting our product.  

Above all, provide great customer service to all guests!

The following positions are potentially available:

Back of House Prep:

  • Working at a quick pace and having a strong work ethic.
  • Cleaning all prep equipment and dishes according to sanitation guidelines.
  • Keeping the prep area and kitchen organized and clean.
  • Assist the kitchen staff as needed.

Cook:

  • Follow recipe instructions and take directions from the manager in the fast pace of the kitchen.
  • Food preparation.
  • Keep a clean, sanitized and orderly kitchen.
  • Posses a solid sense of timing and urgency.

Food Packer:

  • Follow recipe directions.
  • Prepare product.
  • Basic kitchen duties.
  • Maintain clean and orderly kitchen.
  • Follow nutrition and sanitation guidelines.

What Chicken Express employees say

Pay

Benefits

Hours and flexibility

Workplace

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