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Customer Service Assistant Jobs in Irmo, SC (NOW HIRING)

Hobby Lobby

Customer Service Manager

Lexington, SC · On-site

$20.15 - $21.15/hr

Manage registers * Assist customers as needed * Provide excellent customer service Starting full-time range - $20.15 - $21.15 per hour - Requirements * Excellent Customer Service Skills * Basic ...

defi AUTO LLC

Customer Service Specialist

Columbia, SC · On-site

$20/hr

About defi SOLUTIONS: defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing ... Duties and Responsibilities * Assist customers with bank and auto loan account questions in a high ...

Pizza Hut

Customer Service Representatives

Gaston, SC · On-site

$15.25 - $20.75/hr

... customers • Assist in preparing menu items • Assist with all cleaning and restaurant ... service to our customers, Pizza Hut is the perfect place to learn, grow and succeed!

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See Irmo, SC salary details

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How much do customer service assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer service assistant in Irmo, SC is $16.35, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.65 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Irmo, SC?

The most popular types of Customer Service jobs in Irmo, SC are:

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For Customer Service Assistant jobs in Irmo, SC, the most frequently searched job titles are:

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The top searched job categories for Customer Service Assistant jobs in Irmo, SC are:

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Cities near Irmo, SC with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you

Administrative Customer Service Assistant

Gallman Personnel Services, Inc.

Newberry, SC • On-site

$15/hr

Part-time

Posted 3 days ago

New

Job description

GPS Jobs is hiring an as-needed Administrative Customer Support Associate for an immediate position with a local agency in Newberry, SC.
 
Pay: $15.00 per hour
Schedule: Approximately 3 days per week on an as-needed basis
Hours: 1st Shift, 8:30 AM – 5:00 PM
 
Responsibilities:
  • Answer incoming phone calls and direct them appropriately
  • Perform data entry and maintain accurate records
  • Assist with scheduling, filing, and general office organization
  • Support staff with administrative tasks as needed
  • Respond to customer inquiries in a professional and timely manner
  • Provide basic information and assistance to customers
  • Document customer interactions and follow up when necessary
 
Qualifications:
  • Strong communication and customer service skills
  • Basic computer and data entry experience
  • Organized and detail-oriented
  • Ability to work independently and professionally
  • High school diploma or equivalent preferred
 
This is a great opportunity for someone seeking flexible part-time work in a professional office environment.
 
GPS Jobs is a drug-free workplace, and a criminal background check is required. 
 
EOE.