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Customer Service Representative Work From Home Jobs in Irmo, SC

HMG Careers

Work From Home Sales Specialist

Columbia, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Winnsboro, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Red Bank, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Peak, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Customer Service Representative Work From Home information

See Irmo, SC salary details

$8

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$21

How much do customer service representative work from home jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer service representative work from home in Irmo, SC is $15.35, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $17.07 per hour, depending on experience, location, and employer.

What does a work from home customer service representative do?

As a work from home customer service representative, your duties are to take customer calls, answer their questions, confirm customer orders, and respond to customer feedback via phone, emails, or chat platforms. Your responsibilities require you to be familiar with the different services and products your company provides. You may deal specifically with ordering and billing issues, or you may provide more product support and technical help to customers. If you do not have answers, you forward them to a manager or more senior representative.

What is a customer service representative work from home?

The job duties of a work from home customer service representative focus on providing support for patrons who contract a company with questions or support requests. In this position, you work on your home computer and use a telephone cell phone to field calls. Your responsibilities usually include answering inbound phone calls, though some virtual customer service reps also help customers troubleshoot via email or over a chat application. You assess the needs of each customer, answer relevant questions, and respond to any service requests. In these jobs, you follow employer or client guidelines and procedures when responding to issues.

What does a customer service representative do when working from home?

A Customer Service Representative working from home assists customers by answering their questions, resolving issues, and providing information about products or services via phone, email, or chat. They use specialized software and communication tools to handle inquiries, process orders, and troubleshoot problems. Working remotely, they must maintain a quiet workspace, reliable internet connection, and strong communication skills to deliver a positive customer experience.

What are the key skills and qualifications needed to thrive as a customer service representative working from home?

To thrive as a Customer Service Representative working from home, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM (Customer Relationship Management) software, live chat systems, and basic computer applications is often required. Outstanding soft skills include patience, active listening, and self-motivation to effectively handle customer concerns independently. These competencies are vital to ensure customer satisfaction and maintain productivity in a remote environment.

What are the main challenges of working as a customer service representative from home, and how can I overcome them?

Working remotely as a Customer Service Representative often involves challenges such as maintaining focus in a home environment, managing time effectively, and staying connected with your team. To overcome these, it's important to set up a dedicated workspace, follow a structured schedule, and use communication tools like chat or video calls to stay in touch with colleagues and supervisors. Employers often provide training and resources to help you succeed, and proactively reaching out for support can make a big difference.

What is the difference between Customer Service Representative Work From Home vs Customer Support Specialist?

AspectCustomer Service Representative Work From HomeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; technical knowledge may be required
Work EnvironmentRemote, home-based setting with computer and phoneRemote or on-site, depending on company; may involve technical tools
Industry UsageCommon across retail, telecom, finance, and service sectorsCommon in tech, software, and product-based companies
Search & Comparison IntentPeople looking for remote customer service rolesPeople seeking specialized customer support roles with technical focus

While both roles involve assisting customers, Customer Service Representatives Work From Home typically handle general inquiries and support across various industries remotely. Customer Support Specialists often focus on technical issues or product-specific support, sometimes requiring additional technical knowledge. The choice depends on your skills and career focus within customer support.

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For Customer Service Representative Work From Home jobs in Irmo, SC, the most frequently searched job titles are:

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Cities near Irmo, SC with the most Customer Service Representative Work From Home job openings:

Customer Service Representative Work From Home jobs near you
Infographic showing various Customer Service Representative Work From Home job openings in Irmo, SC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $31,925 per year, or $15.3 per hour.

Entry Level Sales Representative Work From Home

Symmetry

Columbia, SC • On-site, Remote

Full-time

Re-posted 5 days ago

Job description

Entry Level Sales Representative Work From Home
Must be authorized to work in the US, no work visas offered at this time
Organization Description:
The McLean Agency & Accolades
Best Places to Work for Recent Grads, ExperienceTM a ConnectEDU company, 2012
Top Company Cultures, Entrepreneur Magazine, 2017 & 2018
Inc. 5000 Fastest Growing Private Companies in America, Inc. Magazine, 2016, 17, 18, 19, 20 & 21.
CultureIQ and Entrepreneur's Top Company Culture List, 2019
Job Details:
The McLean Agency is a financial services company serving mid-market families that work hard to provide a life and lifestyle worth protecting from the everyday worries of life. We help them by putting a shield of protection between their families and the financial losses that occur when unexpected downturns in the economy, critical illness, disability, or death make an unwelcome entry into their lives.
That's where we come in.
Armed with a full suite of simple, easy to understand programs we are able to:
Identify and meet their needs with a simple, proven process
Help them to protect their families in comprehensive, budget conscious ways
Give them clarity and peace of mind, and
Build client for life relationships that are exceptionally valuable for them and very profitable for our top tier Enrollment Specialists
We are currently hiring both Entry Level and Licensed Insurance Enrollment Specialists to help the families who have requested our assistance. We offer industry leading compensation which is commission only, support, and advancement opportunities to attract, retain and develop quality people into highly trained specialists that are growing with our company for the long term.
Do you qualify:
Are you coachable?
Are you a hard worker who is eager to learn how to be a high value pro?
Are you willing to grow and challenge yourself personally and professionally to be able to add value and make a great income for your work?
Are youself disciplined, so you can get the most out of a flexible schedule?
Are you ready?
We put the future back in your hands by empowering you to get the most out of your career. You will learn how to give the most to it while keeping your family life central.
If you answered yes to all these questions and are ready to get trained, get paid, and most importantly GET FREEDOM, apply now to schedule an interview with one of our Regional Sales Managers within 24-48 hours.
Responsibilities:
- Operate CRM
- Dial clients that have reached out to us for protection.
Requirements:
- Must have an active life insurance license or be willing to obtain one.
The McLean Agency | Regional Sales Manager
No agent's success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work.
SFG0026845
Symmetry Financial Group logo

About Symmetry Financial Group

Sourced by ZipRecruiter

Symmetry Financial Group is a leading insurance marketing organization based in Asheville, North Carolina, USA, specializing in life insurance, mortgage protection, retirement protection, and debt elimination services. The company was established in 2009 by co-founders Brandon Ellison, Brian Pope, and Casey Watkins to cater to families requiring personal protection and financial security. With a nationwide footprint, Symmetry has become a significant player in the insurance and financial services industry. Symmetry Financial Group's mission revolves around making a positive and lasting impact on the families they serve across the nation. It is built around core values which they call 'The Symmetry Way' – Relationships matter, People come first, Family, and Serve others.

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Swannanoa, NC, US

Year founded

2009

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