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Customer Service Assistant Jobs in Highlands Ranch, CO

Golden Meds

Customer Service Representative

Denver, CO · On-site

$16.75 - $22.75/hr

CUSTOMER SERVICE REPRESENTATIVE Summary/Objective This role reports to the store's Assistant General Manager (AGM). The Customer Service Representative (CSR) will be on the floor to ensure the best ...

Motocol

Customer Service Manager

Denver, CO

The Customer Service Manager oversees the functions of Customer Services through effective and ... * Assist with identifying departmental inefficiencies and/or bottlenecks and provide solution ...

MOTOCOL

Customer Service Manager

Denver, CO · On-site

$60 - $80/hr

The Customer Service Manager oversees the functions of Customer Services through effective and ... * Assist with identifying departmental inefficiencies and/or bottlenecks and provide solution ...

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All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Highlands Ranch, CO

Customer Service Assistant information

See Highlands Ranch, CO salary details

$12

$21

$29

How much do customer service assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service assistant in Highlands Ranch, CO is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.99 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Highlands Ranch, CO?

The most popular types of Customer Service jobs in Highlands Ranch, CO are:

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For Customer Service Assistant jobs in Highlands Ranch, CO, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Highlands Ranch, CO look for?

The top searched job categories for Customer Service Assistant jobs in Highlands Ranch, CO are:

What cities near Highlands Ranch, CO are hiring for Customer Service Assistant jobs?

Cities near Highlands Ranch, CO with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Highlands Ranch, CO as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,718 per year, or $21 per hour.

Customer Service Representative

Jd Electrical Home Solutions Llc

Denver, CO • On-site

$20/hr

Part-time

Posted 21 days ago

Job description

Part-Time Customer Service Representative 

JD Electrical Home Solutions is looking for two friendly, organized, and dependable part-time Customer Service Representatives to join our growing team!
As one of the first points of contact for our customers, you'll play an important role in creating a positive customer experience while helping keep our daily operations organized and running smoothly. If you enjoy helping people, staying organized, and working in a supportive, family-oriented office environment, we'd love to hear from you!
Available Shifts
We are hiring for two separate Monday–Friday positions:

Morning Shift: 7:00 AM–12:30 PM
Afternoon Shift: 12:30 PM–6:00 PM
Please indicate which shift you are interested in when applying.
Responsibilities
  • Answer incoming phone calls and assist customers in a friendly and professional manner
  • Schedule service calls and free estimates
  • Dispatch technicians and manage daily schedules
  • Communicate with customers and technicians throughout the day
  • Prepare invoices and process payments
  • Follow up with customers regarding estimates and completed work
  • Maintain accurate customer records
  • Complete opening or closing office duties based on your scheduled shift
  • Assist with general office and administrative tasks
  • Help keep the office organized and daily operations running smoothly
Qualifications
  • Excellent communication and customer service skills
  • Strong organizational and multitasking abilities
  • Friendly, positive, and professional attitude
  • Dependable and punctual
  • Strong attention to detail
  • Ability to work independently and as part of a team
  • Basic computer skills and willingness to learn new software
  • Previous office or customer service experience is preferred, but we're happy to train the right person
What We Offer
  • Part-time, Monday–Friday schedule
  • $20 per hour
  • Consistent weekday hours
  • Paid sick leave
  • Paid holidays
  • Supportive, family-oriented work environment
  • Opportunity to grow with a locally owned and growing company
If you're looking for consistent part-time hours, enjoy working with people, and want to be part of a team that values great customer service, we'd love to hear from you!