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Customer Service Assistant Jobs in Duncan, BC (NOW HIRING)

U-Haul

Customer Service Representative

Sidney, BC · On-site

CA$18.25 - CA$19/hr

Discounts on Apple products, Dell computers, hotels, and more Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services.

Dollar Tree

Customer Service Associate I

Duncan, BC · On-site

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Fountain Tire

Service Advisor

Sidney, BC · On-site

CA$22 - CA$30/hr

Provide service quotes and receive customer authorization for work to be performed on vehicles ... modules. * Assist in inventory management through documentation processes and annual inventory ...

Fountain Tire

Service Advisor

Sidney, BC · On-site

CA$22 - CA$30/hr

Provide service quotes and receive customer authorization for work to be performed on vehicles ... modules. * Assist in inventory management through documentation processes and annual inventory ...

Randstad Sourceright

Assistant Manager

Duncan, BC · On-site

The Role The Assistant Manager supports the Store Manager to achieve sales objectives, improve ... Providing excellent customer service and coaching their team accordingly. * Comply with all head ...

Dollar Tree

Assistant Manager II

Duncan, BC · On-site

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: * Assist with ...

Save-On-Foods

Pharmacy Assistant

Sidney, BC · On-site

CA$19 - CA$23/hr

We are hiring for a Pharmacy Assistant at our location in Sidney, BC . You will be responsible for ... Excellent communication and customer service skills. * Kroll computer experience is an asset. Here ...

HUB

Client Care Representative - Auto Associate

Duncan, BC · On-site

CA$40K - CA$45K/yr

At HUB, we value education and continuous learning, and we will assist you along your career ... Service: We serve customers, communities and colleagues. If you value what we value, and like the ...

Sobeys, Inc.

Assistant Manager Produce-FT

Mill Bay, BC · On-site

CA$19 - CA$26/hr

The Assistant Manager will lead, manage, coach, motivate and train staff to achieve the highest level of customer service, adherence to all Food Safety Protocols, Standard Operating Procedures ...

Sobeys, Inc.

Assistant Manager Floral-FT

Duncan, BC · On-site

CA$19.25 - CA$26/hr

The Assistant Manager will lead, manage, coach, motivate and train staff to achieve the highest level of customer service, adherence to all Food Safety Protocols, Standard Operating Procedures ...

Sobeys

Assistant Manager Produce-FT

Mill Bay, BC

CA$19 - CA$26/hr

The Assistant Manager will lead, manage, coach, motivate and train staff to achieve the highest level of customer service, adherence to all Food Safety Protocols, Standard Operating Procedures ...

Sobeys, Inc.

Assistant Manager Grocery-FT

Duncan, BC · On-site

CA$19.25 - CA$26/hr

Provide superior customer service to meet customer needs * Demonstrate growth in product knowledge ... * Assist the Department Manager in achieving financial targets and maximizing sales and margins ...

Domino's Pizza Canada

Food Service Supervisor

Duncan, BC · On-site

$18.25 - $20/hr

Maybe your passionate about great customer service and being part of an awesome team too? Whether ... Many Shift Supervisor's with Domino's have moved on to be Assistant Managers and General Managers.

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Customer Service Assistant information

See Duncan, BC salary details

$9

$19

$29

How much do customer service assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service assistant in Duncan, BC is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.36 and $21.61 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Duncan, BC?

The most popular types of Customer Service jobs in Duncan, BC are:

What cities near Duncan, BC are hiring for Customer Service Assistant jobs?

Cities near Duncan, BC with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Duncan, BC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,482 per year, or $19.5 per hour.

Customer Service Representative

U-Haul

Sidney, BC • On-site

CA$18.25 - CA$19/hr

Full-time

PTO

Re-posted 11 days ago

U-Haul rating

6.0

Company rating: 6.0 out of 10

Based on 522 frontline employees who took The Breakroom Quiz

153rd of 177 rated vehicle equipment hire

Job description

Compensation Range: $18.25 to $19.00 Hourly

Location:

10201 McDonald Park Rd, Sidney, British Columbia V8L5X7 Canada

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is "Hire Fast, Pay Fast." You can start today and get paid today! Schedule a hands-on working interview and get paid for it. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

  • Paid holidays, vacation, and sick days, if eligible
  • Career stability
  • Gym Reimbursement Program, if eligible
  • Opportunities for advancement
  • Valuable on-the-job training
  • Complete Benefit Plan, if eligible
  • RRSP payroll deduction plan
  • Deferred profit-sharing plan, if eligible
  • You Matter Program (EAP)
  • Mindset App Program
  • Wellness Programs
  • Discounts on Apple products, Dell computers, hotels, and more

Customer Service Representative Responsibilities:

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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