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Customer Service Assistant Jobs in Victoria, BC (NOW HIRING)

U-Haul

Customer Service Representative

Victoria, BC · On-site

CA$18.25 - CA$19/hr

Discounts on Apple products, Dell computers, hotels, and more Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services.

U-Haul

Customer Service Representative

Victoria, BC · On-site

CA$18.25 - CA$19/hr

Discounts on Apple products, Dell computers, hotels, and more Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services.

U-Haul

Customer Service Representative

Victoria, BC · On-site

CA$18.25 - CA$19/hr

Discounts on Apple products, Dell computers, hotels, and more Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services.

U-Haul

Customer Service Representative

Victoria, BC · On-site

CA$18.25 - CA$19/hr

Discounts on Apple products, Dell computers, hotels, and more Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services.

U-Haul

Customer Service Representative

Sidney, BC · On-site

CA$18.25 - CA$19/hr

Discounts on Apple products, Dell computers, hotels, and more Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services.

U-Haul

Customer Service Representative

Victoria, BC · On-site

CA$18.25 - CA$19/hr

Discounts on Apple products, Dell computers, hotels, and more Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services.

Showcase

Retail Assistant Store Manager

Victoria, BC · On-site

CA$18 - CA$20/hr

The role includes coaching team members to deliver exceptional customer service, assist in managing daily store operations including merchandising, scheduling, and inventory, and ensuring the store ...

Showcase

Retail Assistant Store Manager

Victoria, BC · On-site

$18 - $20/hr

The role includes coaching team members to deliver exceptional customer service, assist in managing daily store operations including merchandising, scheduling, and inventory, and ensuring the store ...

Showcase

Retail Assistant Store Manager

Victoria, BC · On-site

CA$18 - CA$20/hr

The role includes coaching team members to deliver exceptional customer service, assist in managing daily store operations including merchandising, scheduling, and inventory, and ensuring the store ...

Showcase

Retail Assistant Store Manager

Victoria, BC · On-site

$18 - $20/hr

The role includes coaching team members to deliver exceptional customer service, assist in managing daily store operations including merchandising, scheduling, and inventory, and ensuring the store ...

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Customer Service Assistant information

See Victoria, BC salary details

$9

$19

$29

How much do customer service assistant jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for customer service assistant in Victoria, BC is $19.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.27 and $21.48 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Victoria, BC?

The most popular types of Customer Service jobs in Victoria, BC are:

What job categories do people searching Customer Service Assistant jobs in Victoria, BC look for?

The top searched job categories for Customer Service Assistant jobs in Victoria, BC are:

What cities near Victoria, BC are hiring for Customer Service Assistant jobs?

Cities near Victoria, BC with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Victoria, BC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,237 per year, or $19.3 per hour.

Customer Service Representative

Rentokil Initial

Victoria, BC • On-site

CA$38K - CA$42K/yr

Full-time

Re-posted 9 days ago

Rentokil rating

7.0

Company rating: 7.0 out of 10

Based on 120 frontline employees who took The Breakroom Quiz

16th of 35 rated pest control companies

Job description

Customer Service Representative

Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends!

Who are we?

Rentokil Canada Corporation is proud to be a member of the Rentokil family of companies in North America. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality. We are extremely proud of our legacy of excellence and constantly work to enhance the value and impact of our services.

What do our Customer Service Representatives do ?

Our Customer Service Representatives are courteous, knowledgeable and empathetic to the
caller's anxieties over pests in their homes and businesses. They enjoy making a customer feel
confident that their concerns will be handled promptly and professionally.
A successful Customer Service Representative is a motivated self-starter who can work independently
with a focus on results in achieving company business goals.

  • Answer all incoming calls promptly and in a professional manner
  • Maintain good customer relations both on the phone and in person
  • Gather information from customers to help identify and solve problems
  • Sell the value of our services and suggest upgrades to service
  • Confirm, schedule and reschedule services for the customer
  • Set sales appointments for new customers as required
  • Answer billing questions and assist in resolving AR disputes
  • Data entry relating to customer job setups, invoicing and credits as needed
    Perform general office duties as assigned
  • Work as a team with Service, Sales and administrative colleagues
    Salary Range: :$38,000-$42,500/Year

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

Rentokil Canada Corporation is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil Canada Corporation is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.

What Rentokil employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Rentokil logo

About Rentokil

Sourced by ZipRecruiter

Rentokil is the most recognised commercial pest control brand in the world, offering a greater global reach than any other. We provide innovative services and solutions in over 80 countries across 1,800 local branches, employing over 19,000 qualified pest control specialists Our mission is to protect people and enhance lives by providing pest control services that ensure public health and protect the environment through energy efficient and sustainable solutions. We offer a complete range of services for commercial and residential properties, including common pests such as rodents, flies, stored product insects, biting insects and birds to other kinds of wildlife. Driven by customer-centric innovation, our pest control solutions incorporate both preventative and responsive strategies to enhance protection for your business sector through a consistent, continuous pest management programme.

Industry

Environmental quality programs administration

Company size

10,000+ Employees

Headquarters location

Reading, PA, US

Social media

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