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Customer Service Assistant Jobs in Cleveland, MS

Snipes

MIT

Cleveland, MS · On-site

Personally, demonstrate high level of customer service * Assist Store Manager/Assistant Manager with communicating the store's operational goals and directives to maximize the store teams ...

Refuel Market

C-Store Assistant Manager

Indianola, MS · On-site

Deliver prompt, courteous service to every customer. * Lead and assist staff in maintaining cleanliness and organization to achieve store inspection scores of 90% or higher. * Complete required ...

Refuel Market

C-Store Assistant Manager

Ruleville, MS · On-site

Deliver prompt, courteous service to every customer. * Lead and assist staff in maintaining cleanliness and organization to achieve store inspection scores of 90% or higher. * Complete required ...

Refuel Market

C-Store Assistant Manager

Shelby, MS · On-site

Deliver prompt, courteous service to every customer. * Lead and assist staff in maintaining cleanliness and organization to achieve store inspection scores of 90% or higher. * Complete required ...

Refuel Market

C-Store Assistant Manager

Indianola, MS · On-site

Deliver prompt, courteous service to every customer. * Lead and assist staff in maintaining cleanliness and organization to achieve store inspection scores of 90% or higher. * Complete required ...

Refuel Market

C-Store Assistant Manager

Indianola, MS · On-site

Deliver prompt, courteous service to every customer. * Lead and assist staff in maintaining cleanliness and organization to achieve store inspection scores of 90% or higher. * Complete required ...

Refuel Market

C-Store Assistant Manager

Leland, MS · On-site

Deliver prompt, courteous service to every customer. * Lead and assist staff in maintaining cleanliness and organization to achieve store inspection scores of 90% or higher. * Complete required ...

Refuel Market

C-Store Assistant Manager

Cleveland, MS · On-site

Deliver prompt, courteous service to every customer. * Lead and assist staff in maintaining cleanliness and organization to achieve store inspection scores of 90% or higher. * Complete required ...

Refuel Market

C-Store Assistant Manager

Cleveland, MS · On-site

Deliver prompt, courteous service to every customer. * Lead and assist staff in maintaining cleanliness and organization to achieve store inspection scores of 90% or higher. * Complete required ...

Refuel Market

C-Store Assistant Manager

Moorhead, MS · On-site

Deliver prompt, courteous service to every customer. * Lead and assist staff in maintaining cleanliness and organization to achieve store inspection scores of 90% or higher. * Complete required ...

Refuel Market

C-Store Assistant Manager

Ruleville, MS · On-site

Deliver prompt, courteous service to every customer. * Lead and assist staff in maintaining cleanliness and organization to achieve store inspection scores of 90% or higher. * Complete required ...

Refuel Market

C-Store Assistant Manager

Indianola, MS · On-site

Deliver prompt, courteous service to every customer. * Lead and assist staff in maintaining cleanliness and organization to achieve store inspection scores of 90% or higher. * Complete required ...

Refuel Market

C-Store Assistant Manager

Indianola, MS · On-site

Deliver prompt, courteous service to every customer. * Lead and assist staff in maintaining cleanliness and organization to achieve store inspection scores of 90% or higher. * Complete required ...

Refuel Market

C-Store Assistant Manager

Leland, MS · On-site

Deliver prompt, courteous service to every customer. * Lead and assist staff in maintaining cleanliness and organization to achieve store inspection scores of 90% or higher. * Complete required ...

Refuel Market

C-Store Assistant Manager

Moorhead, MS · On-site

Deliver prompt, courteous service to every customer. * Lead and assist staff in maintaining cleanliness and organization to achieve store inspection scores of 90% or higher. * Complete required ...

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Customer Service Assistant information

See Cleveland, MS salary details

$10

$17

$24

How much do customer service assistant jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for customer service assistant in Cleveland, MS is $17.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.71 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Cleveland, MS?

The most popular types of Customer Service jobs in Cleveland, MS are:

What are popular job titles related to Customer Service Assistant jobs in Cleveland, MS?

For Customer Service Assistant jobs in Cleveland, MS, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Cleveland, MS look for?

The top searched job categories for Customer Service Assistant jobs in Cleveland, MS are:

What cities near Cleveland, MS are hiring for Customer Service Assistant jobs?

Cities near Cleveland, MS with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Cleveland, MS as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,921 per year, or $17.3 per hour.

MIT

Snipes

Cleveland, MS • On-site

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago

Key responsibilities

  • Assist the Store Manager in communicating operational goals and directives to the store team.

  • Support the Store Manager in monitoring and evaluating staff performance and managing store operations in their absence.

  • Help ensure merchandise presentation, store cleanliness, and compliance with visual standards.

SNIPES rating

6.2

Company rating: 6.2 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

51st of 105 rated fashion retailers

Job description

SNIPES Manager in Training (MIT)
Full Time Hourly
We live sneakers, streetwear, and neighborhood culture! All Day! Every Day!
With more than 750 stores in Europe and the USA, SNIPES is one of the leading sneaker and streetwear retailers worldwide. Since opening its first store in Essen, Germany in 1998, SNIPES has been an integral part of street culture and is constantly growing thanks to its proximity to the community and regular openings worldwide.
At SNIPES, everything revolves around youth culture. In stores and online at snipes.com and snipesusa.com, our community finds a wide range of internationally renowned sneakers and apparel brands for the latest fits from head to toe. We dive deep into subcultures, sponsor some of the biggest hip-hop festivals, events, and sports teams throughout the world to stay close to our community and keep our deep roots in the global street culture community. Therefore, we work closely with key figures from the scene like DJ Khaled, our Chief Creative Officer. But whether it's sponsorships or developing grassroots projects - we prioritize giving back to the community in everything we do.
SNIPES has always kept an ear to the streets to create a meaningful impact in the communities we serve. Through our community program "SNIPES serves" and its localized approach we support the needs of our communities, empower, and celebrate our dynamic culture.
Overview: The Manager in Training will fully manage the store's staff and operations in absence of Store Manager and Assistant Manager. This is an entry level management role within the store level.
Responsibilities
  • Demonstrate leadership in driving sales and profitability by achieving or exceeding all established store and individual goals. Personally, demonstrate high level of customer service
  • Assist Store Manager/Assistant Manager with communicating the store's operational goals and directives to maximize the store teams' contributions towards meeting the sales plan
  • Assist Store Manager in monitoring and evaluating individual performance in the following areas: sales volume, hourly production, unit per transaction (UPTs), charge accounts and loss prevention
  • Demonstrate proper leadership skills to assist Store Manager in managing the store's staff, as necessary
  • Ability to demonstrate timely execution and compliance of floor set guides and promotions
  • Assist Store Manager/Assistant Manager in directing and maintaining merchandise presentation according to Visual Merchandising standards and current floor set
  • Recognize, understand and communicate customer merchandise needs and recognize when the store's merchandise assortment meets, and fails to meet, these needs
  • Work with the Store Manager to ensure markdowns and transfers are completed correctly and in a timely manner
  • Assist Store/Assistant Manager in ensuring store meets Company standards for cleanliness, both on the sales floor and in the stockroom

Key Partners
  • Store Management
  • Human Resources
  • District Manager
  • Asset Protection

Qualifications
  • Must be at least 18 years of age
  • At least 2+ years' experience in retail preferred
  • High School Diploma or equivalent; college degree a plus but not required
  • Able to respond to store alarm problems as needed
  • Communication and organizational skills
  • Strong drive to achieve results
  • Takes initiative and has problem solving skills
  • Candidate will be required to stand for long periods of time throughout their shift.
  • Lifting between 15-30 pounds.

Skills & Cultural Success Factors
  • Enthusiasm for the brand
  • Strong customer service skills
  • Excellent communication skills
  • Strong problem solving skills
  • Team player with the ability to lead a team
  • Disciplined and self-motivated
  • Goal oriented
  • Adaptable and flexible
  • Fast learner

Benefits with SNIPES
  • Generous Employee Discount
  • Paid Holidays
  • PTO (Paid Time Off)
  • Bonus Plan
  • Affordable Health Insurance
  • Retirement Contributions

Note:
Job descriptions are used for informational purposes only, are not to be considered all-inclusive of responsibilities within a position and may change periodically with or without notice. In addition, we reserve the right to add, delete, change duties, formally or informally, verbally or in writing, at any time for any position. Job descriptions do not alter the at-will policy of the Company, meaning that the employee or employer can terminate employment at any time, for any reason, with or without cause.
Snipes USA and all its subsidiary Companies are equal opportunity employers. We will not discriminate or make hiring decisions based on race, religion, creed, color, national origin, sex, political affiliation, sexual orientation, or any other criteria that would violate any Federal or State laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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