ZipRecruiter

Log In

1

Customer Service Assistant Jobs in Chelsea, MA (NOW HIRING)

Alphabe Insight

Customer Service Assistant

Boston, MA · On-site

$44K - $50K/yr

Customer Service Assistant The Customer Service Assistant will support daily customer service operations while representing Hype Tier's commitment to quality and efficiency. This role requires strong ...

East of England Co-Op

Customer Service Assistant

Dedham, MA · On-site

$17.75 - $24.50/hr

Customer Service Assistant (CSA) As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation ...

Alphabe Insight Inc

Customer Service Assistant

Boston, MA · On-site

$44K - $50K/yr

As we continue expanding, we are seeking driven professionals who are committed to excellence, problem-solving, and meaningful customer interactions The Customer Service Assistant will support daily ...

Alphabe Insight Inc

Customer Service Assistant

Boston, MA · On-site

$44K - $50K/yr

As we continue expanding, we are seeking driven professionals who are committed to excellence, problem-solving, and meaningful customer interactions The Customer Service Assistant will support daily ...

Tesla

Service Assistant

Dedham, MA · On-site

$15.50 - $20.75/hr

We are seeking professional customer service experience and excellent verbal and written communication skills. If you are interested in contributing to an amazing customer experience, we want you to ...

Tesla

Service Assistant

Norwell, MA · On-site

$15.75 - $21/hr

We are seeking professional customer service experience and excellent verbal and written communication skills. If you are interested in contributing to an amazing customer experience, we want you to ...

Tesla

Service Assistant

Peabody, MA · On-site

$16.75 - $22.25/hr

We are seeking professional customer service experience and excellent verbal and written communication skills. If you are interested in contributing to an amazing customer experience, we want you to ...

Express Employment

Customer Service

Framingham, MA

$20 - $23/hr

Generate quotes and follow up with customers regarding quotes and orders * Assist with general ... Prior customer service or office experience preferred * Strong communication and organizational ...

Jobs for Humanity

Customer service

Boston, MA · On-site

$17.50 - $23.75/hr

Key Responsibilities: • Answer incoming calls and assist customers with inquiries. • Schedule ... services and promotions. • Handle customer complaints and resolve issues efficiently. • ...

Massgeneralbrigham

Food Service Assistant

Brighton, MA · On-site

$17.71 - $22.15/hr

... customer service with a positive demeanor when dealing with restaurant patrons, fielding all complaints promptly, answering questions, and making meal suggestions when asked. -Assist with cleaning ...

Mass General Brigham

Food Service Assistant

Brighton, MA · On-site

$17.71 - $22.15/hr

... customer service with a positive demeanor when dealing with restaurant patrons, fielding all complaints promptly, answering questions, and making meal suggestions when asked. -Assist with cleaning ...

Family Dollar

CUSTOMER SERVICE

Holbrook, MA · On-site

$14.75 - $20.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Duties include, but are not limited to, the following: * Assist customers with questions and ...

next page

Showing results 1-20

All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Chelsea, MA

Customer Service Assistant information

See Chelsea, MA salary details

$12

$21

$30

How much do customer service assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service assistant in Chelsea, MA is $21.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Chelsea, MA? The most popular types of Customer Service jobs in Chelsea, MA are:
What are popular job titles related to Customer Service Assistant jobs in Chelsea, MA? For Customer Service Assistant jobs in Chelsea, MA, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Chelsea, MA look for? The top searched job categories for Customer Service Assistant jobs in Chelsea, MA are:
What cities near Chelsea, MA are hiring for Customer Service Assistant jobs? Cities near Chelsea, MA with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you

Customer Service Assistant

Alphabe Insight

Boston, MA • On-site

$44K - $50K/yr

Other

Re-posted 14 days ago

Job description

Customer Service Assistant

The Customer Service Assistant will support daily customer service operations while representing Hype Tier's commitment to quality and efficiency. This role requires strong communication abilities, a proactive mindset, and the capacity to handle inquiries with clarity and professionalism. You will play a key part in maintaining positive customer relationships and ensuring smooth service processes.

Responsibilities

  • Respond to customer inquiries via approved communication channels.
  • Provide accurate information, guidance, and solutions in a timely manner.
  • Assist in maintaining customer records and documentation.
  • Support internal teams by communicating customer needs and feedback.
  • Ensure all interactions reflect the company's service standards.
  • Contribute to continuous improvement of customer service procedures.

Qualifications

  • Strong communication and interpersonal skills.
  • Ability to manage multiple tasks with attention to detail.
  • Problem-solving mindset and willingness to learn.
  • Professional, organized, and able to work efficiently in a fast-paced environment.
  • Basic proficiency in office and communication tools.

Benefits

  • Competitive salary range of $44,000 – $50,000.
  • Opportunities for professional growth and internal advancement.
  • Skill development and ongoing training.
  • Supportive and collaborative work environment.

Apply