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Customer Service Assistant Jobs in Augusta, GA (NOW HIRING)

Food Lion

PT Customer Service Leader

Grovetown, GA · On-site

Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...

Citi Trends

Assistant Manager

Hephzibah, GA · On-site

Monitor sales activity and provide guidance to associates to deliver excellent customer service * Assist with inventory control, inventory transactions, and shrink prevention efforts * Ensure ...

Citi Trends

Assistant Manager

Augusta, GA · On-site

Monitor sales activity and provide guidance to associates to deliver excellent customer service * Assist with inventory control, inventory transactions, and shrink prevention efforts * Ensure ...

Citi Trends

Assistant Manager

Thomson, GA · On-site

Monitor sales activity and provide guidance to associates to deliver excellent customer service * Assist with inventory control, inventory transactions, and shrink prevention efforts * Ensure ...

Citi Trends

Assistant Manager

Augusta, GA · On-site

Monitor sales activity and provide guidance to associates to deliver excellent customer service * Assist with inventory control, inventory transactions, and shrink prevention efforts * Ensure ...

Citi Trends

Assistant Manager

Thomson, GA · On-site

Monitor sales activity and provide guidance to associates to deliver excellent customer service * Assist with inventory control, inventory transactions, and shrink prevention efforts * Ensure ...

Citi Trends

Assistant Store Manager

Aiken, SC · On-site

Monitor sales activity and provide guidance to associates to deliver excellent customer service * Assist with inventory control, inventory transactions, and shrink prevention efforts * Ensure ...

Burlington

Customer Service Lead - Part-Time

Augusta, GA · On-site

$14/hr

As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives ...

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Customer Service Assistant information

See Augusta, GA salary details

$11

$18

$26

How much do customer service assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer service assistant in Augusta, GA is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.44 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Augusta, GA?

The most popular types of Customer Service jobs in Augusta, GA are:

What are popular job titles related to Customer Service Assistant jobs in Augusta, GA?

For Customer Service Assistant jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Augusta, GA look for?

The top searched job categories for Customer Service Assistant jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Customer Service Assistant jobs?

Cities near Augusta, GA with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you

Customer Service & Collections Representative - Grovetown

Terminix Service, Inc.

Grovetown, GA • On-site

$17 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Terminix rating

6.5

Company rating: 6.5 out of 10

Based on 121 frontline employees who took The Breakroom Quiz

24th of 35 rated pest control companies

Job description

Customer Service & Collections Representative - Sales & Service
Location: Grovetown, GA 30813 *work to be performed in the office*
$17-$18/hr. Starting Pay + Commission
Schedule: Day Shift Monday - Friday 8 am - 5 pm
Terminix Service, Inc. of Grovetown GA is hiring Customer Service & Collections Representative who thrives on the phone, enjoys connecting with people, and is excited about offering valuable solutions that make homes safer and more comfortable.
What You'll Do
As a Customer Service & Collections Representative, your day will center around phone-based customer interactions-helping current clients, welcoming new ones, and offering the services they need. Your success is measured by how well you build relationships, retain accounts, and help customers discover the right services.
Your core responsibilities:
  • Handle high call volumes - confidently manage a steady stream of inbound and outbound customer calls.
  • Engage in consultative selling - identify customer needs and match them with the right pest control services.
  • Build strong customer relationships - earn trust, increase retention, and promote loyalty.
  • Grow the business - assist with upselling, cross-selling, and new customer acquisition.
  • Solve problems on the spot - address questions or concerns and provide timely solutions.
  • Support the team - occasionally assist with scheduling or processing transactions as needed.
  • Inbound and outbound calls- scheduling services, handling collections, etc.
  • Minimal administrative responsibilities- light invoicing, processing payments, etc.

What we are Looking For
  • Strong phone presence and excellent communication skills
  • Prior experience in sales, customer service, or call center environments
  • Ability to multitask and stay calm under pressure
  • Natural ability to talk to people and recommend solutions
  • Comfortable using basic computer systems

Why Join Us
  • $17-$18/hr. starting pay + competitive commission structure
  • Day shift schedule: Monday - Friday, 8:00 AM - 5:00 PM (no nights or weekends!)
  • Full benefits package: Medical, dental, vision, FSA, life insurance, paid holidays, PTO, 401(k) with match, profit-sharing, and more
  • Paid training from day one - including travel and meals at no cost to you
  • College scholarships for employee dependents
  • Opportunities for advancement - we love to promote from within

ABOUT TERMINIX SERVICE, INC.
Terminix Service Inc, a family-owned company with over 80 years of history and 57 locations across SC, western NC, and GA. We provide exceptional Commercial & Residential Pest Control Services from 57 branches across South Carolina, western North Carolina, and the CSRA region of Georgia. We are recognized for being among the top 10 pest control companies in the country. We invest in the people and communities where our employees live and work. We are not just in the BUG business, we're in the PEOPLE business.
We believe in hiring extraordinary people and providing them with the opportunities and benefits that they need to reach both professional and personal success. As a family business, we know that our success comes from our people. Nearly half of our employees have worked with us for more than five years.
Apply Today
If you're energetic, customer-focused, and excited to help others while growing your career, we want to meet you! Fill out our quick 3-minute application and take the first step toward joining a team that values your skills and contributions.
Location: (30813)

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