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Customer Service Assistant Jobs in Arkansas (NOW HIRING)

PAM Transport

Customer Service Assistant

Tontitown, AR · On-site

$18 - $21/hr

Our goal is to provide exceptional service to our customers and we believe that starts with having ... PTO * Other Voluntary Benefits How will you contribute to the success of the team? * Assist the ...

PAM Transport

Customer Service Assistant

Tontitown, AR · On-site

$18 - $21/hr

Our goal is to provide exceptional service to our customers and we believe that starts with having ... PTO * Other Voluntary Benefits How Will You Contribute To The Success Of The Team? * Assist the ...

PAM Transport

Customer Service Assistant

Tontitown, AR · On-site

$18 - $21/hr

Our goal is to provide exceptional service to our customers and we believe that starts with having ... PTO * Other Voluntary Benefits How will you contribute to the success of the team? * Assist the ...

PAM Transport

Customer Service Assistant

Tontitown, AR · On-site

$18 - $21/hr

Our goal is to provide exceptional service to our customers and we believe that starts with having ... PTO * Other Voluntary Benefits How will you contribute to the success of the team? * Assist the ...

PAM Transport

Customer Service Assistant

Tontitown, AR · On-site

$18 - $21/hr

Our goal is to provide exceptional service to our customers and we believe that starts with having ... PTO * Other Voluntary Benefits How will you contribute to the success of the team? * Assist the ...

Sherwin-Williams

Customer Service Specialist

Searcy, AR · On-site

$14.75 - $19.50/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

New

Sherwin-Williams

Customer Service Specialist

Benton, AR · On-site

$14.50 - $19/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

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Customer Service Assistant information

See Arkansas salary details

$9

$16

$23

How much do customer service assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer service assistant in Arkansas is $16.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.89 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Arkansas?

The most popular types of Customer Service jobs in Arkansas are:

What are popular job titles related to Customer Service Assistant jobs in Arkansas?

For Customer Service Assistant jobs in Arkansas, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Arkansas look for?

The top searched job categories for Customer Service Assistant jobs in Arkansas are:

What cities in Arkansas are hiring for Customer Service Assistant jobs?

Cities in Arkansas with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,442 per year, or $16.6 per hour.

Customer Service Assistant

PAM Transport

Tontitown, AR • On-site

$18 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

PAM Transport rating

8.4

Company rating: 8.4 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Join us for an exciting opportunity to be part of a team that values your growth, fosters innovation, and encourages a positive work-life balance.
About Us
PAM Transport was founded in Tontitown, Arkansas, in 1980 by Paul Allen Maestri as a 5 truck operation. In our 45+ years of being in business, we have become an international company with more than 2,200 trucks and 8,000 trailers. Our goal is to provide exceptional service to our customers and we believe that starts with having exceptional employees who are passionate about their work. Our culture is unique in that we offer the growth opportunities of a large company, but we still maintain that "small town feel" and community here at PAM.
About this opportunity
This position plays a critical role in operations by assisting Account Managers in the day-to-day operations and is a perfect steppingstone into an Account Manager role.
Pay and Schedule
This position is Monday - Friday 7:00am to 5:00pm. The pay range is $18-$21/hour dependent on experience.
Benefits
  • Medical/Dental/Vision Insurance
  • 401k
  • PTO
  • Other Voluntary Benefits

How will you contribute to the success of the team?
  • Assist the Account Management group with assigned tasks
  • Appointment scheduling according to customer specified rules
  • Track and trace of customer shipments for proactive communication
  • Data entry across multiple platforms
  • Communicate effectively with customers on requested updates
  • Maintain a high level of commitment reporting

What makes you a strong candidate for the position?
  • Great time management and multi-tasking skills in order to effectively prioritize daily assigned tasks
  • Quality and effective communication
  • Ability to utilize a plethora of databases/sites specific to customers
  • Goal oriented to promoted into the Account Manager role
  • Personable, inquisitive, and positive attitude.

The company will provide reasonable accommodations to employees who require them to perform the essential functions of their job to the extent it does not impose an undue hardship or create a risk of harm to the employee or others.
PAM Transport is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Experience a workplace where your contributions matter and where you can thrive in a supportive environment.

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