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Customer Service Assistant Remote Jobs in Maple Grove, MN

Remote Customer Service Specialist

Minneapolis, MN · On-site +1

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Specialist

Saint Paul, MN · On-site +1

$17.25 - $22.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Agent

Eden Prairie, MN · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Saint Paul, MN · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Minneapolis, MN · Remote

$16.25 - $21.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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Customer Service Assistant Remote information

See Maple Grove, MN salary details

$12

$20

$28

How much do customer service assistant remote jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for customer service assistant remote in Maple Grove, MN is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $23.37 per hour, depending on experience, location, and employer.

What does a remote customer service assistant do?

A remote Customer Service Assistant helps customers by answering questions, resolving issues, and providing information about products or services—all from a location outside of a traditional office, usually from home. They typically communicate with customers via phone, email, live chat, or social media. Their main goal is to ensure customer satisfaction by providing prompt and effective assistance. Remote roles require strong communication skills, self-motivation, and proficiency with digital tools. Companies often provide training and support to help remote assistants succeed in their roles.

How does a remote customer service assistant stay connected and collaborate effectively with the rest of the team?

As a remote Customer Service Assistant, staying connected with your team is essential for both productivity and morale. Most companies utilize a combination of communication tools such as Slack, Microsoft Teams, or Zoom for regular check-ins, team meetings, and instant messaging. You'll likely participate in daily or weekly virtual meetings to discuss updates, share challenges, and coordinate customer support efforts. Strong written and verbal communication skills are important, as is the ability to proactively seek help or clarification when needed. Being comfortable with digital collaboration tools will help you succeed and stay engaged with your team.

What are the key skills and qualifications needed to thrive as a remote customer service assistant, and why are they important?

To thrive as a Customer Service Assistant (Remote), you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat systems, and basic office tools is typically required. Patience, empathy, and time management are essential soft skills that help you connect with customers and manage multiple inquiries effectively. These competencies ensure efficient resolution of customer issues, promote satisfaction, and support seamless remote operations.

What is the difference between Customer Service Assistant Remote vs Customer Support Representative?

AspectCustomer Service Assistant RemoteCustomer Support Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentRemote, home-based settingRemote or office-based, depending on company
Industry UsageCustomer service across various industriesCustomer support mainly in tech, retail, or service sectors
Common Search IntentJob opportunities, remote customer service rolesCustomer support jobs, technical support roles

Customer Service Assistant Remote and Customer Support Representative roles share similar credentials and work environments, often involving remote work and customer interaction. However, Customer Support Representatives may handle more technical or specialized support, while Customer Service Assistants focus on general customer inquiries. Both roles are vital in customer service industries and frequently searched by job seekers seeking remote opportunities.

What are popular job titles related to Customer Service Assistant Remote jobs in Maple Grove, MN?

For Customer Service Assistant Remote jobs in Maple Grove, MN, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant Remote jobs in Maple Grove, MN look for?

The top searched job categories for Customer Service Assistant Remote jobs in Maple Grove, MN are:

What cities near Maple Grove, MN are hiring for Customer Service Assistant Remote jobs?

Cities near Maple Grove, MN with the most Customer Service Assistant Remote job openings:

Infographic showing various Customer Service Assistant Remote job openings in Maple Grove, MN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,649 per year, or $20.5 per hour.

Executive Assistant - Remote

UnitedHealth Group

Minneapolis, MN • On-site, Remote

Full-time

Retirement

Posted 2 days ago

New


UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

189th of 895 rated healthcare providers


Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Executive Assistant will support Senior Leadership by providing senior level services including answering the telephone, typing/word processing of documents, maintaining calendars and setting up meetings, making travel arrangements, copying, faxing, greeting visitors, setting up files, tracking expenses, and coordinating building and equipment maintenance.
This is a fast-paced working environment that requires the ability to multitask with attention to detail and excellent organizational skills.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Candidates living in the Minneapolis or St. Paul, MN or Boston, MA will be prioritized as these states align with the markets this position will be supporting.
Primary Responsibilities:
  • Provide primary support to leadership with schedule, coordinate and manage meetings, expenses & travel
  • Maintain and communicate sensitive or confidential information in accordance with internal policies and procedures
  • Manage active calendars, resolve scheduling conflicts as they arise, prioritize ensuring effective time management for the executives
  • Create, prepare, and distribute all meeting materials
  • Maintain charitable/community relations and promotional items budget and sponsorships
  • Ensure all resources and technology are set up and working for all meetings
  • Make travel arrangements for leadership
  • Help plan and coordinate Broker meetings and external events as needed
  • Organize logistics of large or offsite events, using internal resources as needed
  • Compile and integrate information needed to complete reports and documents
  • Prepare or format office documentation needed for various audiences
  • Post relevant documentation onto relevant systems and communication boards
  • Maintain and distribute broker email and address mailing lists as needed
  • Utilize Microsoft 365 software and other applications
  • Monitor and oversee internal office communications
  • This position may occasionally assist in onboarding new employees depending upon the role of the hire
  • Maintain and keep updated office and distribution lists
  • Consult and communicate with internal and external customers to identify and provide resources
  • Research and provide needed information to respond to requests in a timely matter
  • May occasionally assist with reviewing and approving timecards, employee reviews and feedback

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • 5+ years of administrative support to leadership in a corporate setting
  • Experience working in a fast-paced, matrix organization
  • Experience working independently and under pressure at times to handle a wide variety of activities and confidential matters with tact and discretion
  • Experience handling all aspects of meeting production and organization including creation of Power Point presentations, scheduling, catering, room preparation, etc.
  • Proficient level of all Microsoft Office including Word, Excel, Outlook, and PowerPoint
  • High degree of personal integrity and solid interpersonal skills
  • Proven exceptional attention to detail
  • Willingness to travel if requested

Preferred Qualifications:
  • Experience working within a healthcare setting
  • Experience working for a Fortune 500 company
  • Experience with booking business travel following company guidelines and recommendations
  • Experience with Concur
  • Experience with Smartsheet
  • Proven ability to provide high quality, consistent services to the various leaders within the department

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $34 - $60 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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