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Remote Customer Support Representative Jobs in Maple Grove, MN

Sally Beauty

CUSTOMER SUCCESS PARTNER

Minneapolis, MN · Remote

Through consistent engagement and operational support, the role contributes to customer retention, customer satisfaction, and overall account health. Location: Remote Ideal candidate must reside in:

CosmoProf

CUSTOMER SUCCESS PARTNER

Minneapolis, MN · Remote

Through consistent engagement and operational support, the role contributes to customer retention, customer satisfaction, and overall account health. Location: Remote Ideal candidate must reside in:

Whitefox

Customer Support Engineer

Minneapolis, MN · Remote

Represent Whitefox Blueprint values, standards, and safety culture to customers and external ... Remote + Onsite Additional pay: * Bonus pay Benefits: * 401(k) matching * Dental insurance * Health ...

CosmoProf

CUSTOMER SUCCESS PARTNER

Minneapolis, MN · Remote

Through consistent engagement and operational support, the role contributes to customer retention, customer satisfaction, and overall account health. Location: Remote Ideal candidate must reside in:

ForgeFit

Remote Customer Service Specialist

Saint Paul, MN · On-site +1

$17.25 - $22.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Minneapolis, MN · On-site +1

$17.75 - $23.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Optomec Inc

Support Manager

Saint Paul, MN · Remote

Lead and manage field support operations and dispatch oversight without performing customer on-site ... Excellent remote customer-facing communication skills; experience managing escalations virtually.

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All JobsCustomer Support Representative JobsRemote Customer Support Representative JobsRemote Customer Support Representative Jobs in Maple Grove, MN

Remote Customer Support Representative information

See Maple Grove, MN salary details

$10

$19

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How much do remote customer support representative jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote customer support representative in Maple Grove, MN is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.39 per hour, depending on experience, location, and employer.

What is a remote customer support representative?

A Remote Customer Support Representative assists customers with inquiries, issues, and technical support via phone, email, or chat from a remote location. They provide solutions, troubleshoot problems, and ensure customer satisfaction while working from home or another remote setting. This role requires strong communication skills, problem-solving abilities, and familiarity with company products or services. Many businesses hire remote representatives to provide flexible, efficient customer support across different time zones.

What does a remote customer support representative do?

A typical workday for a Remote Customer Support Representative involves responding to customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. You may handle multiple support tickets at once, prioritize urgent requests, and collaborate with other team members or departments to resolve more complex problems. Regular team meetings or check-ins are common for staying updated and sharing feedback. While the work is largely independent, you'll have ongoing communication with both customers and your support team to ensure seamless service.

What are the key skills and qualifications needed to thrive as a remote customer support representative?

To thrive as a Remote Customer Support Representative, you need strong communication skills, problem-solving abilities, and proficiency in written and verbal English, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or email support tools is commonly required. Standout soft skills include patience, empathy, time management, and the ability to work independently while maintaining a positive attitude. These abilities are critical for delivering efficient, high-quality support to customers and ensuring satisfaction in a remote work environment.

How do I become a remote customer support representative?

To become a remote customer support representative, you typically need strong communication skills, basic computer proficiency, and experience with customer service tools like live chat or helpdesk software. Many employers require a high school diploma or equivalent, and some prefer prior customer service experience or relevant certifications. Applying through online job boards and demonstrating your ability to handle customer inquiries effectively are common steps in the hiring process.

What are popular job titles related to Remote Customer Support Representative jobs in Maple Grove, MN?

For Remote Customer Support Representative jobs in Maple Grove, MN, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Representative jobs in Maple Grove, MN look for?

The top searched job categories for Remote Customer Support Representative jobs in Maple Grove, MN are:

What cities near Maple Grove, MN are hiring for Remote Customer Support Representative jobs?

Cities near Maple Grove, MN with the most Remote Customer Support Representative job openings:

Remote Customer Support Representative jobs near you
Infographic showing various Remote Customer Support Representative job openings in Maple Grove, MN as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $40,034 per year, or $19.2 per hour.

Customer Service Representative - Remote

Power Finance Texas

Minneapolis, MN • Remote

$20 - $25/hr

Full-time

Medical, Dental, Vision, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Remote Customer Service Representative

Location: Remote (Minnesota Residents Preferred)
Company: Power Finance Texas
Employment Type: Full-Time

Position Summary

The Remote Customer Service Representative is responsible for delivering a high standard of customer support by addressing inquiries, resolving issues, and assisting with account-related needs. This role serves as a key point of contact for customers and requires a professional, solutions-oriented approach, with a strong emphasis on accuracy, compliance, and customer satisfaction.

Key Responsibilities
  • Provide timely and professional support to customers via phone, email, and digital communication channels
  • Assist with loan applications, account inquiries, payment processing, and general service requests
  • Communicate loan terms, repayment options, and company policies clearly and accurately
  • Resolve customer concerns efficiently, escalating complex matters as appropriate
  • Maintain detailed and accurate records of all customer interactions within internal systems
  • Adhere to all company policies, procedures, and applicable regulatory requirements
  • Contribute to customer retention and satisfaction by delivering consistent, high-quality service
Required Qualifications
  • High school diploma or equivalent required
  • Minimum of 1–2 years of customer service experience, preferably in a financial services or call center environment
  • Strong verbal and written communication skills
  • Demonstrated ability to manage multiple priorities in a remote, structured work environment
  • Proficiency with computer systems, including CRM platforms and Microsoft Office applications
  • High level of professionalism, integrity, and attention to detail
Preferred Qualifications
  • Experience in consumer lending, banking, or financial services
  • Bilingual proficiency (English/Spanish)
  • Familiarity with customer support technologies and ticketing systems
Compensation & Benefits
  • Base Compensation: $20.00 – $25.00 per hour, commensurate with experience
  • Performance Incentives: Monthly bonus opportunities based on productivity and quality metrics

Benefits Package Includes:

  • Comprehensive medical, dental, and vision coverage
  • Paid time off, including vacation, sick leave, and company holidays
  • Remote work flexibility within a structured environment
  • Paid training and ongoing professional development
  • Opportunities for internal advancement
Work Environment

This position operates in a remote, performance-driven environment requiring a reliable internet connection, a dedicated workspace, and adherence to scheduled shifts. Success in this role requires strong time management, accountability, and a commitment to delivering excellent customer service.