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Customer Service Assistant Remote Jobs in Macon, GA

Liveops

Remote Customer Service Agent

Macon, GA · Remote

$14.75 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Warner Robins, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Representative

Macon, GA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Spanish Bilingual Customer Service

Macon, GA · Remote

$14.75 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Promoted2

Remote Insurance Agent

Warner Robins, GA · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Promoted2

Remote Insurance Agent

Macon, GA · Remote

$60K - $110K/yr

Prior experience in sales, customer service, or financial services * Background in remote or independent contracting roles * Leadership or team-building experience Compensation and Benefits First ...

Promoted2

Remote Insurance Agent

Warner Robins, GA · Remote

$60K - $110K/yr

Prior experience in sales, customer service, or financial services * Background in remote or independent contracting roles * Leadership or team-building experience Compensation and Benefits First ...

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Customer Service Assistant Remote information

See Macon, GA salary details

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How much do customer service assistant remote jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer service assistant remote in Macon, GA is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service assistant, and why are they important?

To thrive as a Customer Service Assistant (Remote), you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat systems, and basic office tools is typically required. Patience, empathy, and time management are essential soft skills that help you connect with customers and manage multiple inquiries effectively. These competencies ensure efficient resolution of customer issues, promote satisfaction, and support seamless remote operations.

What is the difference between Customer Service Assistant Remote vs Customer Support Representative?

AspectCustomer Service Assistant RemoteCustomer Support Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentRemote, home-based settingRemote or office-based, depending on company
Industry UsageCustomer service across various industriesCustomer support mainly in tech, retail, or service sectors
Common Search IntentJob opportunities, remote customer service rolesCustomer support jobs, technical support roles

Customer Service Assistant Remote and Customer Support Representative roles share similar credentials and work environments, often involving remote work and customer interaction. However, Customer Support Representatives may handle more technical or specialized support, while Customer Service Assistants focus on general customer inquiries. Both roles are vital in customer service industries and frequently searched by job seekers seeking remote opportunities.

What does a remote customer service assistant do?

A remote Customer Service Assistant helps customers by answering questions, resolving issues, and providing information about products or services—all from a location outside of a traditional office, usually from home. They typically communicate with customers via phone, email, live chat, or social media. Their main goal is to ensure customer satisfaction by providing prompt and effective assistance. Remote roles require strong communication skills, self-motivation, and proficiency with digital tools. Companies often provide training and support to help remote assistants succeed in their roles.

How does a remote customer service assistant stay connected and collaborate effectively with the rest of the team?

As a remote Customer Service Assistant, staying connected with your team is essential for both productivity and morale. Most companies utilize a combination of communication tools such as Slack, Microsoft Teams, or Zoom for regular check-ins, team meetings, and instant messaging. You'll likely participate in daily or weekly virtual meetings to discuss updates, share challenges, and coordinate customer support efforts. Strong written and verbal communication skills are important, as is the ability to proactively seek help or clarification when needed. Being comfortable with digital collaboration tools will help you succeed and stay engaged with your team.
What are the most commonly searched types of Customer Service Remote jobs in Macon, GA? The most popular types of Customer Service Remote jobs in Macon, GA are:
What are popular job titles related to Customer Service Assistant Remote jobs in Macon, GA? For Customer Service Assistant Remote jobs in Macon, GA, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant Remote jobs in Macon, GA look for? The top searched job categories for Customer Service Assistant Remote jobs in Macon, GA are:
What cities near Macon, GA are hiring for Customer Service Assistant Remote jobs? Cities near Macon, GA with the most Customer Service Assistant Remote job openings:
Customer Service Assistant Remote jobs near you
Infographic showing various Customer Service Assistant Remote job openings in Macon, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,947 per year, or $19.2 per hour.

Remote Customer Service Representative

Call Control LLC

Macon, GA • On-site, Remote

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
Our Work from Home Customer Service Representatives are passionate about helping customers and making every interaction an unforgettable experience. We want people with personalities that will show through on the phone, who love making an impact with every customer interaction.
If you're someone who is confident in a high-volume, outbound-focused role, we'd like to hear from you.
Note: All applications, interviews, orientation, and training will be completed virtually.
Job Duties:
  • Receive inbound calls on behalf of dealership clients and follow required scripting to assist customers.
  • Schedule service appointments and answer basic inquiries as needed.
  • Project a friendly and helpful demeanor while communicating with customers.
  • Gather and update customer and vehicle information.
  • Address customer inquiries and concerns to meet dealership and manufacturer objectives for follow-up calls.
  • Work efficiently and effectively in a team-based environment.
  • Conduct outbound calls following a pre-designed script and schedule service appointments according to promotional offers.
  • Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts.

Our benefits programs were designed with our team members' preferences in mind. Some of the benefits offered are:
  • Simple IRA Retirement Plan with 3% company match
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Savings Account
  • Paid Time Off
  • Merit based rewards system
  • Semi-Annual Pay and Performance reviews

Eligible Applicants must be located within one of the following states:
  • Georgia
  • North Carolina
  • Ohio
  • Pennsylvania
  • Texas
  • West Virginia

Position Requirements
Requirements:
  • Excellent verbal communication skills
  • A quiet workplace, free from distractions.
  • High-speed internet
  • A compatible wired headset
  • Be able to type 35 Words Per Minute
  • Pass all system requirements
  • Previous customer service experience is required
  • Some automotive knowledge is preferred

Schedule/Availability
Tags
customer service, supplemental income, work from home, remote, virtual, teamwork, call center, automotive, BDC
This position is currently accepting applications.

Apply