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Customer Service Assistant Remote Jobs in Fishers, IN

ForgeFit

Remote Customer Service Specialist

Indianapolis, IN · On-site +1

$16.25 - $21.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Indianapolis, IN · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Anderson, IN · Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Noblesville, IN · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Carmel, IN · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Greenwood, IN · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Fishers, IN · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Representative

Carmel, IN · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Customer Service Assistant Remote information

See Fishers, IN salary details

$11

$18

$26

How much do customer service assistant remote jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer service assistant remote in Fishers, IN is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.39 per hour, depending on experience, location, and employer.

What does a remote customer service assistant do?

A remote Customer Service Assistant helps customers by answering questions, resolving issues, and providing information about products or services—all from a location outside of a traditional office, usually from home. They typically communicate with customers via phone, email, live chat, or social media. Their main goal is to ensure customer satisfaction by providing prompt and effective assistance. Remote roles require strong communication skills, self-motivation, and proficiency with digital tools. Companies often provide training and support to help remote assistants succeed in their roles.

How does a remote customer service assistant stay connected and collaborate effectively with the rest of the team?

As a remote Customer Service Assistant, staying connected with your team is essential for both productivity and morale. Most companies utilize a combination of communication tools such as Slack, Microsoft Teams, or Zoom for regular check-ins, team meetings, and instant messaging. You'll likely participate in daily or weekly virtual meetings to discuss updates, share challenges, and coordinate customer support efforts. Strong written and verbal communication skills are important, as is the ability to proactively seek help or clarification when needed. Being comfortable with digital collaboration tools will help you succeed and stay engaged with your team.

What are the key skills and qualifications needed to thrive as a remote customer service assistant, and why are they important?

To thrive as a Customer Service Assistant (Remote), you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat systems, and basic office tools is typically required. Patience, empathy, and time management are essential soft skills that help you connect with customers and manage multiple inquiries effectively. These competencies ensure efficient resolution of customer issues, promote satisfaction, and support seamless remote operations.

What is the difference between Customer Service Assistant Remote vs Customer Support Representative?

AspectCustomer Service Assistant RemoteCustomer Support Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentRemote, home-based settingRemote or office-based, depending on company
Industry UsageCustomer service across various industriesCustomer support mainly in tech, retail, or service sectors
Common Search IntentJob opportunities, remote customer service rolesCustomer support jobs, technical support roles

Customer Service Assistant Remote and Customer Support Representative roles share similar credentials and work environments, often involving remote work and customer interaction. However, Customer Support Representatives may handle more technical or specialized support, while Customer Service Assistants focus on general customer inquiries. Both roles are vital in customer service industries and frequently searched by job seekers seeking remote opportunities.

What are popular job titles related to Customer Service Assistant Remote jobs in Fishers, IN?

For Customer Service Assistant Remote jobs in Fishers, IN, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant Remote jobs in Fishers, IN look for?

The top searched job categories for Customer Service Assistant Remote jobs in Fishers, IN are:

What cities near Fishers, IN are hiring for Customer Service Assistant Remote jobs?

Cities near Fishers, IN with the most Customer Service Assistant Remote job openings:

Customer Service Assistant Remote jobs near you
Infographic showing various Customer Service Assistant Remote job openings in Fishers, IN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,986 per year, or $18.7 per hour.

Service Center Assistant - Remote / Telecommute

CYNET SYSTEMS

Indianapolis, IN • Remote

$17/hr

Contractor

Re-posted 20 days ago

Job description

Job Overview:

  • We are seeking a dedicated and detail-oriented Contact Center colleague to work with our team as a Service Center Assistant.
  • The primary responsibility of this role is to handle inbound and outbound calls related to product recalls with efficiency, empathy, and accuracy.
  • The ideal candidate will possess excellent communication skills, a customer-centric attitude, basic computer skills and the ability to work effectively within a fast-paced environment.
  • This position offers the opportunity to make a meaningful impact by ensuring the safety and satisfaction of our customers.

Requirement/Must Have:

  • High school diploma or GED required.
  • One (1) year customer service experience or equivalent combination of education and experience preferred.
  • Experience in an inbound call center preferred.

Responsibilities:

  • Handle inbound and outbound calls – Respond to calls with customers regarding product recalls, always demonstrating empathy and professionalism.
  • Provide information – Effectively communicate recall procedures, timelines, and resolutions to customers, ensuring clarity and understanding.
  • Document calls – Accurately record and maintain detailed notes of each customer interaction, including the nature of the recall issue, customer concerns, and resolutions offered.
  • Troubleshoot issues – Assist customers in troubleshooting recall-related issues, providing guidance on next steps and resources available.
  • Collaborate with teams – Potentially work closely with cross-functional teams, including Training and Quality Assurance, to discuss complex recalls.
  • Ensure compliance – Adhere to all company policies, procedures, and regulatory requirements related to product recalls, to ensure we are always compliant.
  • Provide feedback – Share customer feedback, trends, and insights with the appropriate colleagues to drive continuous improvement in recall processes and customer satisfaction.
  • Maintain confidentiality – Handle sensitive customer information with the utmost confidentiality and discretion, following established protocols and guidelines.
  • Perform other duties as assigned.

Nice to Have:

  • Knowledgeable in disability plan eligibility, coverage and benefits.
  • Good customer service skills.
  • Excellent oral and written communication, including presentation skills.
  • PC literate, including Microsoft Office products.
  • Strong organizational skills.
  • Good interpersonal skills.
  • Ability to work in a team environment.
  • Ability to meet or exceed performance competencies.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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