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Customer Service Assistant Remote Jobs in El Segundo, CA

Got Game Camp

Customer Service Support Assistant

Los Angeles, CA · On-site +1

$18.50 - $25.50/hr

... Customer Service Support Assistant to join our administrative team. The Role We are seeking a ... Because this is a fully remote position, we need a self-starter who possesses excellent phone and ...

ForgeFit

Remote Customer Service Specialist

Los Angeles, CA · On-site +1

$18.25 - $24.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Long Beach, CA · On-site +1

$18 - $23.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

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Customer Service Assistant Remote information

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How much do customer service assistant remote jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for customer service assistant remote in El Segundo, CA is $21.33, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $24.33 per hour, depending on experience, location, and employer.

What does a remote customer service assistant do?

A remote Customer Service Assistant helps customers by answering questions, resolving issues, and providing information about products or services—all from a location outside of a traditional office, usually from home. They typically communicate with customers via phone, email, live chat, or social media. Their main goal is to ensure customer satisfaction by providing prompt and effective assistance. Remote roles require strong communication skills, self-motivation, and proficiency with digital tools. Companies often provide training and support to help remote assistants succeed in their roles.

How does a remote customer service assistant stay connected and collaborate effectively with the rest of the team?

As a remote Customer Service Assistant, staying connected with your team is essential for both productivity and morale. Most companies utilize a combination of communication tools such as Slack, Microsoft Teams, or Zoom for regular check-ins, team meetings, and instant messaging. You'll likely participate in daily or weekly virtual meetings to discuss updates, share challenges, and coordinate customer support efforts. Strong written and verbal communication skills are important, as is the ability to proactively seek help or clarification when needed. Being comfortable with digital collaboration tools will help you succeed and stay engaged with your team.

What are the key skills and qualifications needed to thrive as a remote customer service assistant, and why are they important?

To thrive as a Customer Service Assistant (Remote), you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat systems, and basic office tools is typically required. Patience, empathy, and time management are essential soft skills that help you connect with customers and manage multiple inquiries effectively. These competencies ensure efficient resolution of customer issues, promote satisfaction, and support seamless remote operations.

What is the difference between Customer Service Assistant Remote vs Customer Support Representative?

AspectCustomer Service Assistant RemoteCustomer Support Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentRemote, home-based settingRemote or office-based, depending on company
Industry UsageCustomer service across various industriesCustomer support mainly in tech, retail, or service sectors
Common Search IntentJob opportunities, remote customer service rolesCustomer support jobs, technical support roles

Customer Service Assistant Remote and Customer Support Representative roles share similar credentials and work environments, often involving remote work and customer interaction. However, Customer Support Representatives may handle more technical or specialized support, while Customer Service Assistants focus on general customer inquiries. Both roles are vital in customer service industries and frequently searched by job seekers seeking remote opportunities.

What are the most commonly searched types of Customer Service Remote jobs in El Segundo, CA?

The most popular types of Customer Service Remote jobs in El Segundo, CA are:

What are popular job titles related to Customer Service Assistant Remote jobs in El Segundo, CA?

For Customer Service Assistant Remote jobs in El Segundo, CA, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant Remote jobs in El Segundo, CA look for?

The top searched job categories for Customer Service Assistant Remote jobs in El Segundo, CA are:

What cities near El Segundo, CA are hiring for Customer Service Assistant Remote jobs?

Cities near El Segundo, CA with the most Customer Service Assistant Remote job openings:

Customer Service Assistant Remote jobs near you
Infographic showing various Customer Service Assistant Remote job openings in El Segundo, CA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $44,365 per year, or $21.3 per hour.

Customer Service Support Assistant

Los Angeles, CA • Remote

Got Game Camp
See more jobs at Got Game Campexternal

$17.75 - $24.25/hr

Part-time

Posted 4 days ago

Job description

About Got Game Sports

Got Game Sports is one of the premier youth sports and camp organizations in Los Angeles and Colorado. We pride ourselves on delivering a premium quality experience, maintaining high engagement, and executing the "Got Game Way." We are looking for a dedicated Customer Service Support Assistant to join our administrative team.

The Role

We are seeking a highly organized, independent, competent, and detail-oriented Customer Service Support Assistant to help manage our parent communication and registration processes. Working directly under our Communications Coordinator, you will serve as a frontline voice of the company. Because this is a fully remote position, we need a self-starter who possesses excellent phone and email etiquette, great written skills, learns databases and new platforms quickly, and can confidently solve problems for our families while maintaining a warm and professional brand tone. Just as important: we need someone who takes initiative — who digs into what they don't know, asks questions early when something isn't clear, and takes a swing at solving a problem and learning new solutions before handing it off.

Key Responsibilities

  • Frontline Parent Support: Confidently manage high-volume incoming phone calls and emails from parents regarding registration details and support, schedules, and general inquiries — with prompt, thorough, complete replies.
  • Inbox Management: Assist the Communications Coordinator in maintaining our "Zero Inbox" standard for the Got Game Admin email.
  • Database Administration: Navigate and manage parent accounts within our 'Playbook' registration system — roster management, enrollments, credits, refunds, and add-ons — ensuring enrollment data, pricing, and capacity limits are accurate. Precision matters here; these are real dollars on a family's account.
  • Customer Experience: Filter operational noise by owning routine and moderately complex questions yourself, and escalating genuinely sensitive or unusual issues to the Communications Coordinator.
  • Work with some of our frontline staff to find answers to questions for prompt replies.
  • Brand Voice: Ensure all written and verbal communication aligns with the positive, energetic, and professional "Got Game Way."

Work Details

  • This is a part-time, remote position.
  • Target start date is early September.
  • This is initially a seasonal position, ending after our fall and winter holiday camps, with the intention of re-evaluating at that time to continue the work on a more consistent basis through spring and summer.
  • Must have access to a quiet workspace, a reliable computer, and high-speed internet.

Requirements:

Requirements & Qualifications

  • Experience: Previous experience in customer service, administrative support, or remote help-desk roles. Camp/youth sports industry experience is a plus.
  • Communication Skills: Exceptional written and verbal communication skills. You must be comfortable spending a significant portion of your time on the phone and via email with parent customers.
  • Technical Proficiency: Strong computer skills with the ability to quickly learn our registration database (Playbook). Experience with general CRM platforms, email ticketing systems, and Google Workspace is highly preferred.
  • Independent Worker: Proven ability to work remotely with minimal supervision. While managers are always available to support you, you must be confident in your ability to find answers and solve problems autonomously — and equally willing to ask clear questions early to learn systems rather than sit on something you don't understand.
  • Detail-Oriented: Accuracy with dates, dollar amounts, and account balances. You catch your own mistakes before a parent does.

Tone: Ability to remain calm, empathetic, and professional under pressure, especially when assisting frustrated or confused customers.