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Customer Service Agent Jobs in Boca Raton, FL (NOW HIRING)

Unicity

Customer Service Agent

Fort Lauderdale, FL · On-site

$14.75 - $19.75/hr

Customer Support: Provide detailed product and service information while resolving inquiries efficiently. * Account Management: Open and maintain customer accounts by accurately recording and ...

Unicity

Customer Service Agent

Fort Lauderdale, FL

$14.75 - $19.75/hr

Customer Support: Provide detailed product and service information while resolving inquiries efficiently. * Account Management: Open and maintain customer accounts by accurately recording and ...

Sixt

Customer Service Agent

Fort Lauderdale, FL · On-site

$18/hr

Company Description Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet ...

Unicity USA Inc

Customer Service Agent

Fort Lauderdale, FL

$14.75 - $19.75/hr

Customer Support: Provide detailed product and service information while resolving inquiries efficiently. * Account Management: Open and maintain customer accounts by accurately recording and ...

Midas

SALES AND CUSTOMER SERVICE AGENT

Green Acres, FL · On-site

$55K - $95K/yr

Dynamic Sales & Customer Service Agent! Are you a people person with a passion for turning conversations into opportunities? Do you thrive in a fast-paced environment where your communication skills ...

Sixt

Customer Service Return Agent

Fort Lauderdale, FL

$18/hr

Customer Service Return Agent Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring ...

New

The Rittenhouse Hotel

Guest Service Agent

Delray Beach, FL

$14 - $17.75/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Previous customer service experience or equivalent training required. Knowledge of PMS systems ...

The Rittenhouse Hotel

Guest Service Agent

West Palm Beach, FL · On-site

$14.50 - $18.50/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Previous customer service experience or equivalent training required. Knowledge of PMS systems ...

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All JobsCustomer Service Agent JobsCustomer Service Agent Jobs in Boca Raton, FL

Customer Service Agent information

See Boca Raton, FL salary details

$9

$17

$26

How much do customer service agent jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for customer service agent in Boca Raton, FL is $17.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.94 per hour, depending on experience, location, and employer.

What Does a Customer Service Agent Do?

Customer service agent interacts with and supports an organization's customers from a call center via telephone, email, or live chat. They provide information about a company's services, troubleshoot problems, and field customer complaints. In a CS role, your job is to deal with any customer questions that come your way. Because the range of duties can be so broad, many companies choose to build out specialized teams within their customer service department to quickly address specific issues.

What are the most common challenges Customer Service Agents face and how are they typically addressed?

Customer Service Agents often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated with product or service changes. Most organizations provide regular training, clear escalation procedures, and supportive team structures to help agents navigate these situations effectively. Additionally, companies may offer tools like knowledge bases and real-time chat support with supervisors to ensure agents feel empowered to resolve issues promptly. Building strong communication and problem-solving skills is key to thriving in this role.

What are the key skills and qualifications needed to thrive as a Customer Service Agent, and why are they important?

To thrive as a Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is often required. Patience, active listening, and a positive attitude set standout agents apart in customer interactions. These skills and qualities enable agents to resolve issues efficiently, enhance customer satisfaction, and represent the company effectively.

What is the difference between Customer Service Agent vs Customer Support Specialist?

AspectCustomer Service AgentCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in communicationSimilar credentials; may require technical or product-specific certifications
Work EnvironmentCall centers, retail, online supportTechnical support centers, online chat, email support
Employer & IndustryRetail, telecom, hospitality, e-commerceTech companies, software firms, electronics
Common Search & ComparisonCustomer Service Agent vs Customer Support Specialist

Customer Service Agents primarily handle general inquiries and basic support across various industries, focusing on customer satisfaction. Customer Support Specialists often provide technical assistance and in-depth product support, usually in tech-related fields. While both roles require strong communication skills, Customer Support Specialists typically need more technical knowledge. The roles overlap in customer interaction but differ in complexity and technical focus.

What are customer service agents?

Customer service agents are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work via phone, email, chat, or in person, serving as the main point of contact between a company and its customers. Their goal is to ensure customer satisfaction and to help resolve problems efficiently, often following company policies and procedures. Customer service agents may also handle returns, process orders, and escalate complex issues to supervisors when necessary.
More about Customer Service Agent jobs
What cities near Boca Raton, FL are hiring for Customer Service Agent jobs? Cities near Boca Raton, FL with the most Customer Service Agent job openings:
Customer Service Agent jobs near you

Customer Service Agent

Unicity

Fort Lauderdale, FL • On-site

$14.75 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

About Unicity
Unicity was founded with a bold mission to make healthy living a reality in an on-the-go world. For over 30 years, we have been dedicated to developing innovative, science-based products and programs that promote metabolic health and improve quality of life. Our person-to-person business model gives a personal touch to our growth, and we are looking for dedicated individuals to help us continue Making Life Better.
Why Join Unicity?
We believe in taking care of our team so they can take care of our customers. In addition to a competitive hourly wage, we offer a robust benefits package:
  • Health, dental, vision, and life insurance starting within your first month
  • Paid parental leave
  • Generous PTO plus company-paid holidays
  • 401(k) with company match
  • Substantial Unicity product allowance
  • Reimbursement for internet, cell phone, and gym/wellness activities
The Role
We are looking for a Bilingual (English/Spanish) Customer Service Representative who is a fast learner and passionate about helping others. In this role, you will be the heartbeat of our customer experience, ensuring our members have the support and information they need to succeed in their wellness journeys.
Key Responsibilities
  • Customer Support: Provide detailed product and service information while resolving inquiries efficiently.
  • Account Management: Open and maintain customer accounts by accurately recording and updating information.
  • Problem Solving: Identify the root cause of customer complaints, select the best solution, and follow up to ensure total satisfaction.
  • Consultative Sales: Suggest additional products and services based on customer needs and questions.
  • Reporting: Collect and analyze customer information to prepare reports and recommend improvements to management.
  • Financial Processing: Maintain financial accounts by processing necessary customer adjustments.
Requirements
  • Language: Native or professional fluency in both English and Spanish (Required).
  • Experience: Prior experience in customer service is preferred.
  • Skills: Must be a fast learner with strong communication skills.
  • Presence: This is a 100% on-site position in Fort Lauderdale; remote work is not available.

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